Hotel Villa Carlotta

3.7/5(340 Reviews) rating

4 Star Hotel locationPin

Florence, Tuscany

1/74

About hotel

Nestled in the heart of Florence, lies the prestigious Hotel Villa Carlotta. A perfect blend of historical charm and modern conveniences, this 4-star hotel is the ideal choice for both seasoned travelers and leisure seekers. Its unbeatable location provides effortless access to the Historic Center - Downtown, just a convenient 4-minute ride, as well as renowned landmarks such as Piazza di Santa Maria Novella, Uffizi Gallery, and Cathedral of Santa Maria del Fiore. Each of the 31 beautifully appointed guestrooms radiates sophistication and flair, equipped with all the essentials for a seamless stay. Treat yourself to a refreshing shower, using the premium bath amenities offered in the ensuite bathroom. Stay entertained with the DVD player and minibar at your disposal, or remain connected with complimentary Wi-Fi. And rest assured, our diligent housekeeping team is at your service daily, while you can relish in complimentary newspapers delivered right to your doorstep. Unleash your cultural curiosity and discover the nearby attractions of Porta Romana, Pitti Palace, and Boboli Gardens, all within walking distance. Admire the magnificent architecture of Via Maggio and visit the Accademia Italiana for a touch of cultural enrichment. For a more tranquil day, admire the beauty of Piazza Santo Spirito, Santo Spirito Basilica, or snap a photo on the iconic Ponte Vecchio, all within minutes from the hotel. Upon returning to Villa Carlotta, indulge in our abundance of amenities. Take a dip in the seasonal outdoor pool, lounge on the terrace and take in breathtaking views, or take a leisurely walk through the enchanting garden. Stay connected with complimentary Wi-Fi, and let our amiable concierge cater to your every desire. Families can relax knowing our babysitting services are easily booked upon request. Looking to combine work with pleasure? Hotel Villa Carlotta offers a state-of-the-art conference center and meeting room, perfect for business travelers. Our multilingual staff is available for translation services, and take advantage of our handy dry cleaning and luggage storage to enhance your stay. And for your convenience, our 24-hour airport shuttle service will ensure a punctual departure. Before setting off for a day of adventure, indulge in a delectable breakfast buffet and a refreshing beverage at the hotel bar. With complimentary self-parking available, your stay at Hotel Villa Carlotta will be one to remember. Don't miss out on unbeatable Hotel Villa Carlotta room prices - book Hotel Villa Carlotta online today! Conveniently located at Via Michele Di Lando 3, FI50125, Italy.

Highlights

• Centrally located 4-star hotel in Florence • 31 guestrooms with minibars and DVD players • Complimentary Wi-Fi in rooms • Close proximity to Historic Center, Piazza di Santa Maria Novella, and major attractions like Uffizi Gallery and Cathedral of Santa Maria del Fiore • 0.5 km from Porta Romana and Pitti Palace • 0.8 km from Boboli Gardens and Santo Spirito Basilica • Terrace and garden with a seasonal outdoor pool • Babysitting services available for families • Conference center and meeting room for business travelers • Airport shuttle and free self-parking on-site • Snack bar, room service, and bar/lounge for dining options • Buffet breakfast offered daily for a fee

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Baby Sitting / Child Services

Children's Pool

Breakfast available

Airport shuttle service

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Terrace

Concierge desk

Activities

Baby Sitting / Child Services

Children's Pool

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal outdoor pool opens in May..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

The front desk is open daily from 7:00 AM - 11:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights.

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal outdoor pool opens in May..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Pet Policy

Service animals are allowed.

Pets allowed.

Pets allowed (no fees).

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹10,851

₹13,799

21% OFF

+ ₹944 taxes / night

Earn 117 Reward Points

Flat ₹1,685.13 off included with coupon INTSTAY

Select Rooms

Basic Double or Twin Room (dependance)

225 sq.ft (20.90 sq.mt)

Smoking policy – non-smoking available

Shower

Air conditioning

Minibar

Free toiletries

Safe

Desk

Room Service

DVD Player

Private bathroom

Hairdryer

Bidet

Wardrobe/Closet

Housekeeping - daily

Newspaper

See All

OPTION 1

Partial Refundable

₹10,851

₹13,799

21% OFF

+ ₹944 taxes / night

Update Price

Earn 117 Reward Points

Flat ₹1,685.13 off included with coupon INTSTAY

Amenities

Location

Via Michele di Lando, Florence, Tuscany, 50125

View on Maps

Ratings & Reviews

3.7/5

340 Ratings

E J

4/5

3 Oct, 2023

My friend and I stayed here for three nights at the end of a trip to Italy. We liked the location, amongst some trees and green space in a comparatively quiet neighborhood away from the crowds, noise, and heat of the major attractions. It is a half-hour walk unless you are brisk however, so folks with mobility concerns might struggle. Our room was large enough, but it seemed a little dingy, and the grout in the bathroom was heavily mildewed - it'd be nice if someone would bleach that! Also the shower head was crusty with hard water residue, the shower enclosure leaked all over the floor, and the sink didn't drain properly. The beds appeared to be a fairly supportive latex, which is good for my bad back, but the pillows were like concrete. Folks with a preference for marshmallow beds might want to avoid. The staff were very welcoming and helpful, and made restaurant recommendations and arranged taxis, which was really nice. There was a fairly large selection of breakfast pastries and other items, and since it's a hike to get to other options, it was worth paying the extra for. All in all an okay stay.

Laurent Denis

4/5

27 Aug, 2023

The hotel is very well located just outside the city center, a 20-minute walk. The room was quite large and clean. We were not disturbed by noise, either from other rooms or from outside. The buffet breakfast offered great diversity and choice. There's also a bar and snack service, which is simply fine. The pool was pleasant. The most annoying thing was the concierge. She took a call when I was paying and didn't say anything to me when I was leaving. I will say "poor service"

aida perez

1/5

3 Nov, 2023

My recent stay at Hotel Villa Carlotta was marred by an unpleasant discovery: numerous insect bites on my back and legs after one night stay. However, the hotel's response was underwhelming. From the beginning they doubted this was a real problem and suggested i might got bitten in another place. This trip was a one day trip back and forward from my home to Firenze, so I didn't sleep anywhere else. The proof was shown with photos. Despite my concerns, they conducted an inspection 10 days later, which reportedly found no evidence of bedbugs. This lack of immediate action and the fact that they doubted the evidence since second 1, left me feeling dissatisfied and concerned. I would caution others to think twice before booking a stay at this hotel until they demonstrate a more proactive and responsible approach to guest concerns, since in any case I felt they were worried about my health or commitment to guest well-being. I am writing this email and including this photo due to the frustration I felt dealing with them. I was a considerate client and contact them privately first, but I believe i was not treated with the dame consideration. Being this a sanitary issue then dindt show any interest on health but on justifying it was not their problem.

Ghena Hussam

1/5

10 Sep, 2023

This is NOT a 4 star hotel! This is easily 2 star or less due to its lack of cleanliness and not well maintained guest rooms which is horrible to stay at. Even before booking I strongly emphasized on having a CLEAN ROOM which seems to be totally ignored, especially for a 4 star hotel cleanliness shouldn’t be a problem. The room is very old, dirty and DUST is everywhere including the ceiling with dirty stuff dangling from it!! Plus, mosquitoes are EVERYWHERE! and they have no resolution for mosquitoes!! They should spray or offer some kind of mosquito repellent in the room! It’s horrible! The walls in the room were dirty too. What a disappointment!! I do not recommend this place ever! And if you still decide to come DO NOT stay at the extension building and I don’t know about the main villa! NOT worth a penny and pretty creepy at night

E J

4/5

3 Oct, 2023

Laurent Denis

4/5

27 Aug, 2023

aida perez

1/5

3 Nov, 2023

Ghena Hussam

1/5

10 Sep, 2023

Lindsay Carbonneau

4/5

22 Aug, 2023

This place is conveniently placed so close to the city centre, a 10-15 min walk. The hotel was clean and the staff were friendly. Loved having the pool for the hot days we had during our stay. Close to some lovely local restaurants and cafes. We would stay again.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.