Hotel VIP Inn Berna

3.4/5(2.52K Reviews) rating

3 Star Hotel locationPin

Lisbon, Lisboa Region

1/55

About hotel

Welcome to Hotel VIP Inn Berna, a haven tucked away in the heart of vibrant Lisbon. Our prime location offers easy access to popular sights such as Rossio Square, Lisbon Oceanarium, Avenida da Liberdade, and Santa Justa Elevator, all thanks to the convenient public transportation nearby. Travelers will also appreciate our proximity to airports such as Humberto Delgado Airport. Our hotel boasts 240 modern and comfortable rooms, equipped with amenities such as air conditioning, flat-screen TVs, and private bathrooms with luxurious deep soaking bathtubs and rainfall showerheads. Stay connected with complimentary Wi-Fi, and let our friendly and multilingual staff welcome you with round-the-clock concierge services at our 24-hour front desk. Indulge in tantalizing local delicacies and refreshing drinks at our bar/lounge or through our room service. Start your day right with a delicious traditional English breakfast. Whether you're here for business or pleasure, Hotel VIP Inn Berna is the perfect choice. With its strategic location and top-notch amenities, it's the ideal base for exploring iconic landmarks like Campo Pequeno Bullring, Gulbenkian Museum, and Eduardo VII Park. Don't wait any longer, book your stay at Hotel VIP Inn Berna online now and take advantage of our affordable room prices. Our address is Av. Antonio de Serpa 131069-199, Portugal. Experience the charm of Lisbon with us and create unforgettable memories.

Highlights

• Centrally located in Lisbon City Center, with easy access to popular tourist attractions and business centers • 240 air-conditioned rooms with flat-screen TVs and private bathrooms featuring deep soaking bathtubs and rainfall showerheads • Conveniently located near Lisbon's airport (5.8km) and railway station (2.4km) • Close proximity (0.1-2.2km) to Campo Pequeno Bullring, Gulbenkian Museum, and Eduardo VII Park • Complimentary WiFi and helpful concierge services • Business amenities including dry cleaning, 24-hour front desk, and multilingual staff • Range of room options - from luxury to budget, catering to casual and business travelers • Enjoy a drink at the bar/lounge or start your day with a delicious English breakfast (available daily for a fee)

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

240

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Banking services

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Concierge desk

Banking services

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Masks are available to guests.

Protective clothing is available to guests.

Gloves are available to guests.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas.

Pet Policy

Pets not allowed.

₹6,179

₹7,770

20% OFF

+ ₹325 taxes / night

Earn 65 Reward Points

Flat ₹929.13 off included with coupon INTSTAY

Select Rooms

Executive Twin Room

215 sq.ft (19.97 sq.mt)

Smoking policy – non-smoking available

Soundproof

Room Service

Free toiletries

Safe

Desk

Private bath or shower

Housekeeping - daily

Air conditioning

Blackout Curtains

Private bathroom

Bidet

See All

OPTION 1

Partial Refundable

₹6,179

₹7,770

20% OFF

+ ₹325 taxes / night

Update Price

Earn 65 Reward Points

Flat ₹929.13 off included with coupon INTSTAY

Amenities

Location

Av Ant�nio Serpa, Lisbon, Lisboa Region, 1069-199

View on Maps

Ratings & Reviews

3.4/5

2.52K Ratings

Ray Calnan

3/5

8 Oct, 2023

The staff were not very friendly. They were only as pleasant as much as required. The facility is old and needs to be refurbished. The condition of the room is not nearly as nice as the listing photos implied. See video attached to this review. There wasn't a functioning desk in the room so we asked to use the dining room since it was outside of breakfast hours. They would not allow us to use a table in the dining room even though they only serve breakfast and we asked in the afternoon. We had to use the decrepit sofas in the lobby instead. The elevators are old and unreliable. They also take a long time between floors. It seems the entire hotel needs to be upgraded.

Johnny

4/5

3 Sep, 2023

Affordable while providing excellent rooms and hotel. The service could be improved, but for the price you’ll an excellent stay. Rooms are clean and up to date, some lack usb plugs, so unless you have an European adapter you are in trouble. Service is 24h and very helpful and match expectations according to price.

Pyrognats

4/5

29 Sep, 2023

External facade looks old and dated but my room felt fresh and newly renovated. The room was spacious and well-lit. It was clean although the carpet has stains. The sheets on the double bed was crisp and clean. The pillows were comfortable and I had a relatively good sleep. I stayed on the lower floor and there was traffic noise coming from the street below. The breakfast buffet has a variety of continental selections and local pastries. The pastel de nata was cute, small and good. Service is friendly and the hotel is close to the metro.

Shell Machin

3/5

17 Sep, 2023

Decent location, near Metro, supermarket & restaurants. TV worked fine, wifi dropped out occastionally. Was able to cast phone to TV and watch what I wanted. It was, for the most part, clean, however the floors had not been done properly and the carpet looked like it had not been hoovered recently - that was noticeable. I also would have liked a kettle/tea/coffee making facility in the room. Room service was cash only and you were not allowed to charge to the room for settlement on check-out, which was not ideal. I would stay again.

Ray Calnan

3/5

8 Oct, 2023

Johnny

4/5

3 Sep, 2023

Pyrognats

4/5

29 Sep, 2023

Shell Machin

3/5

17 Sep, 2023

Manel Marco

5/5

5 Oct, 2023

Busy place in town, but well organised, and very clean. WiFi works well and breakfast buffet is really good. Quality - price I think is very well balanced which makes the hotel a good choice if your are planning to visit Lisbon. Location of it is also very convenient.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.