Hotel ZaZa Houston Memorial City

4.5/5(1.06K Reviews) rating

4 Star Hotel locationPin

Houston, Texas

Hotel ZaZa Houston Memorial City exterior_detail

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About hotel

Indulge in a lavish retreat at our exquisite 4-star hotel, ideally located in the bustling city of Houston. Our hotel in the vibrant Memorial area offers a perfect starting point to explore popular landmarks and tourist hotspots. Enjoy a shopping spree at the nearby Memorial City Mall, only a short 4-minute walk away. For any medical needs, the renowned Memorial Hermann Memorial City Medical Center is conveniently located just 1.2 km from our hotel. Experience the ultimate comfort in our 159 decadent rooms, intricately designed to cater to your every need. Sink into our luxurious pillowtop beds, dressed in premium Egyptian cotton sheets for a serene night's rest. Stay connected with complimentary high-speed Wi-Fi and unwind with your favorite shows on our cutting-edge flat-screen TVs. Pamper yourself with a revitalizing massage at our full-service spa or stay in shape at our fully-equipped fitness center and outdoor pool. Take advantage of our complimentary shuttle service to explore destinations within a 3-mile radius. Our hotel boasts top-notch amenities, including a 24-hour business center and exceptional concierge services, dedicated to fulfilling your every wish. Indulge in delectable meals at our on-site restaurant or grab a quick bite at the charming coffee shop. Unwind with a signature cocktail at the chic bar/lounge or relax by the poolside, surrounded by tranquil scenery. Elevate your Houston experience by choosing the Hotel ZaZa Houston Memorial City. Escape the hustle and bustle of city life while still being in close proximity to all the must-see attractions. Book now to enjoy affordable accommodations suitable for all travelers. Don't miss out on our attractive Hotel ZaZa Houston Memorial City room prices - book Hotel ZaZa Houston Memorial City online today and treat yourself to the epitome of luxury and comfort. Address: 9787 Katy Freeway, Texas77024, United States.

Highlights

Quick access to shopping and dining at Memorial City Mall Minutes from First Congregational Church of Houston and Town and Country Village Luxurious, well-appointed rooms with Egyptian cotton sheets and designer toiletries Relax and recharge at full-service spa and fitness center Close Proximity to major tourist attractions such as CityCentre and Houston Arboretum Airport distances: George Bush Intercontinental (47.6 km), Houston William Hobby (35.4 km), and Houston, TX (EFD-Ellington Field) (48.7 km) Convenient complimentary shuttle service within 3 miles Ideal for both leisure and business travelers Variety of dining options including on-site restaurant, coffee shop, and 24-hour room service 24-hour business center and concierge services for a seamless stay.

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

159

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Valet parking

Terrace

Concierge desk

Breakfast available

Transportation

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Accessible parking

Valet parking

Terrace

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Transportation

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Contactless check-out is available.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property follows sanitization practices of Safe.

Stay (AHLA - USA).

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

A car is not required for transportation to and from this property..

Parking height restrictions apply..

Contactless check-out is available.

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹21,018

₹27,057

22% OFF

+ ₹6,594 taxes / night

Earn 276 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹21,018

₹27,057

22% OFF

+ ₹6,594 taxes / night

Update Price

Earn 276 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Katy Fwy, Houston, Texas, 77024

View on Maps

Ratings & Reviews

4.5/5

1.06K Ratings

Nicolas Simone

4/5

2 Nov, 2023

This hotel is quite impressive. I'm particularly fond of its tasteful decor, and the rooms are exceptionally spacious and well-appointed. However, there was a minor issue during my check-in when I arrived at night. There was only one person at the front desk, who appeared to be occupied with other tasks. I had to wait for about 5 minutes before someone arrived to assist with check-in. After a long flight, you usually want to expedite this process to rest as quickly as possible. On a positive note, the hotel's restaurant is also quite enjoyable. The service is excellent, and the bar offers a great selection. I must say, the pizza they serve is good…

Daniel Lin

5/5

26 Nov, 2023

Excellent hotel. From the moment of my arrival to my departure on the last day, I felt like a valued guest and was treated with respect and kindness. Topher and the valet team were fantastic and so polite. Room was perfect - clean, spacious, comfortable, and quiet. ZaZa got all the details and the most important things right. Good water pressure, quality toiletries, good temp control, clean and comfortable bed. Couldn’t have asked for a better stay. Thank you Hotel ZaZa!

Chris Frizzell

3/5

31 Oct, 2023

This is a tough review! Beautiful Hotel, stunning rooms with a fantastic location. There are a couple negatives that i brought up to the front desk and they seemed shocked. This may or may not bother you, but hear me out. As a business professional who has to retire to my room to work on a high powered laptop and designs… Every single table and coffee table is glass. Bring a mouse pad because your devices will not register. Sounds silly but the desk was inoperable for me. 2nd The gift shop/essentials if you forget something is less than a motel 6. Way too nice of a hotel to be so under-equipped for its guests! Other than that it’s a great place

Caitlin Jones

4/5

3 Dec, 2023

We booked a room for my husband's 40th birthday. They upgraded our room without being asked and did everything they could to make our stay special. It's a smaller hotel, so there isn't much to do besides one restaurant, the pool, and the spa, but the hotel is beautiful, the service was wonderful, and it has a boutique-y vibe. I wouldn't plan on a whole day to spend at the hotel - you definitely need to find something else to do - but with a great location it's not hard to find restaurants and shopping. Highly recommend for the area.

Katie- Siffert Kakhnovets

5/5

26 Sep, 2023

We enjoyed a staycation weekend with our 7 year old daughter and everything was spot on starting with the check in process, we had previously requested an early check in and they were able to accommodate us. The corner king room was beautiful and they brought up a roll away cot for my daughter. The pool was great and not crowded with good shade from the building. We had a fantastic Sunday brunch poolside and the portions were large enough for us to each have leftovers of the Benedict, tacos, waffle/chicken. Also had the avocado toast which had goat cheese and pepitas, my daughter loved it too. Also utilized the spa facilities while on site, reviewed that separately but it was fantastic! There was a nice spread of coffee and tea in the elevator lobby on each floor as well each morning.

Nicolas Simone

4/5

2 Nov, 2023

Daniel Lin

5/5

26 Nov, 2023

Chris Frizzell

3/5

31 Oct, 2023

Caitlin Jones

4/5

3 Dec, 2023

Katie- Siffert Kakhnovets

5/5

26 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.