Hôtel des Colonies

3.5/5(1.03K Reviews) rating

3 Star Hotel locationPin

Brussels, Flemish Region

1/51

About hotel

Experience the epitome of luxury and extravagance at our acclaimed 3-star hotel, Hôtel des Colonies. Situated in the lively and charming district of Saint-Josse-ten-Noode in Brussels, Belgium, our hotel offers unparalleled comfort and convenience. A mere 10-minute drive will take you to the renowned La Grand Place and Rue Neuve, the bustling shopping street, placing you at the center of all the excitement. Discover the allure of our 97 lavishly appointed guest accommodations, thoughtfully curated for your utmost satisfaction and equipped with state-of-the-art amenities including espresso makers, flat-screen televisions, and complimentary Wi-Fi. Our opulent bathrooms offer top-of-the-line toiletries and hair dryers, ensuring a lavish and rejuvenating stay. Relax and unwind in our plush beds, aided by our blackout window coverings. Step outside and immerse yourself in the vibrant neighborhood, with prominent landmarks like Place Charles Rogier, Le Botanique, and the Belgian Comic Strip Center just a few steps away. For corporate travelers, we provide a well-equipped business center and 4 spacious meeting rooms to cater to all your professional needs. Stay active in our well-equipped fitness center or bond over a friendly game in our arcade before winding down at our bar/lounge with a refreshing beverage. Indulge in a delectable breakfast from our diverse buffet spread, available on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM. Take advantage of our room service or utilize our convenient area shuttle for effortless transportation to nearby attractions. Thanks to its enviable address, luxurious accommodations, and exceptional amenities, Hôtel des Colonies is the ultimate choice for your next stay in Brussels. Book now and immerse yourself in the true essence of this dynamic city. And with Brussels Airport only 15.9 km away, reaching us is a breeze. We eagerly await your arrival at Hôtel des Colonies, where warm and welcoming hospitality awaits you. Hôtel des Colonies room prices are unbeatable, so book now online for the best deal.

Highlights

• Convenient location in the heart of Brussels, just a 10-minute drive from major attractions like La Grand Place and Rue Neuve • Only 15.9 km from Brussels Airport and easily accessible via airport shuttle (surcharge) or train station pick-up service • 97 guestrooms with modern amenities such as flat-screen TVs and complimentary WiFi • On-site fitness center and arcade/game room make for fun, active stays • Business travelers will appreciate the business center and 4 meeting rooms for events • Enjoy room service and drinks at the bar/lounge, or opt for a delicious buffet breakfast (for a fee) on weekdays and weekends • Proximity to popular attractions like the City 2 Shopping Mall and Belgian Comic Strip Center for leisure travelers

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Breakfast available

Train Station Pickup Service

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Food & Beverages

Breakfast available

Services

Gym

Train Station Pickup Service

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

Service fee: EUR 2.56 per accommodation, per night.

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

Service fee: EUR 2.56 per accommodation, per night.

We have included all charges provided to us by the property..

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹10,934

₹13,467

19% OFF

+ ₹881 taxes / night

Earn 118 Reward Points

Flat ₹1,687.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹10,934

₹13,467

19% OFF

+ ₹881 taxes / night

Update Price

Earn 118 Reward Points

Flat ₹1,687.88 off included with coupon INTSTAY

Amenities

Location

Rue des Croisades, Brussels, Flemish Region, 1210

View on Maps

Ratings & Reviews

3.5/5

1.03K Ratings

Davorka Vidovic

3/5

23 Oct, 2023

The hotel is perfectly located (the shopping area with the walk to the canter right across the street, and also 3 minutes walk from the North train station) the building itself is a historical site and has its charm. For the 3 stars hotel it fits most standards, but there are some issues that could be improved. First of all, the overall manner of staff and management is quite unprofessional and lack some social manners. We had some issues during check-in with potential bedbugs in one room, and the staff acted unexpectedly rude, very unpleasant experience for a professional setting and a health hazard issue. Too bad that the entrance hall is ruined by some fake and kitschy decorations on the walls, that give really cheap impression. The rooms were fine, not too noisy and comfortable enough, but I think that also depends on the position etc. However the cleaning could be improved, particularly of the carpet that looks like it is not cleaned regularly for ages. Breakfast exceeded my expectation, with solid choices of fruits, dietary, fresh bakery products, and some plant-based option as well.

Maurice Wang

3/5

1 Nov, 2023

I have the same experience with the negative comment here. I have booked the room with a queen bed but it turns out a twin room. I have phoned the reception and try to negotiate with it. He said my booking does not limit twin room or double room and they do not have double room now. I have checked again my booking and it is clearly stated that I am booking a room with a queen bed. Also, I can still find the double room for tonight is still available on the web. I strongly recommend all readers here should clarify the room type at the reception before going up to your room.

hkfoodora

3/5

20 Jul, 2023

Highly recommend to double check your booking as we were given a room with shower without any view while we paid for a room with bath tub and city view. When we check with the hotel, they mentioned we are currently fully booked and only able to provide a room with bath tub but no view. And the size of the room has huge difference. Not to mention the hotel staff/cleaner has almost break into our room in the morning while we are still inside the room getting ready for breakfast. He/she literally tab the card and ready to come in. Recommendation: double check your booking details and make sure you display ‘Do not disturb’ sign at your door.

Darcy Haughian

1/5

25 Jul, 2023

Quite possibly the worst hotel I've ever stayed in. The walls are so thin you can hear everything in the other rooms, including when someone is using the bathroom. No safe or fridge in the room. Breakfast is mediocre at best. The "shower" has a rod to hold the moveable shower head - except it doesn't actually hold it at all. On our way to check out, we got stuck in the ancient elevator. Avoid at all costs.

Davorka Vidovic

3/5

23 Oct, 2023

Maurice Wang

3/5

1 Nov, 2023

hkfoodora

3/5

20 Jul, 2023

Karoly György

1/5

10 Dec, 2023

Needs renovation, refurbishment - room, bathroom nut really clean. No sound isolation - like living in next room ... No elevator - only hint about future fixing :( Not worth for money!

Darcy Haughian

1/5

25 Jul, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.