HYATT house Santa Clara

4.4/5(846 Reviews) rating

3 Star Hotel locationPin

Santa Clara, California

1/44

About hotel

Looking for affordable accommodations in the bustling heart of Santa Clara? HYATT house Santa Clara offers modern and stylish guestrooms, just minutes away from top attractions and corporate headquarters. Our prime location makes us the perfect choice for both business and leisure travelers. With 150 well-appointed guestrooms, complimentary Wi-Fi and cable programming, our hotel offers a seamless and connected stay. And don't miss out on our delicious breakfast buffet, available every day of the week. But what truly sets HYATT house Santa Clara apart is its convenient access to the city's top attractions. Take a walk in the charming Rivermark Village or explore the rich history of Mission Santa Clara de Asis. For business travelers, we offer a fully-equipped business center and event space to cater to all your meeting and conference needs. Need a break after a long day? Relax by our outdoor pool or hit the 24-hour fitness center for a good workout. And for food lovers, don't miss our barbecue grill area or the diverse dining options at the nearby Santana Row Shopping Center. With our location near major airports like Norman Y. Mineta San Jose International and San Francisco International, getting to HYATT house Santa Clara is effortless. Our convenient parking options for a small fee make your stay even more hassle-free. Don't wait to book your stay at HYATT house Santa Clara and experience the perfect balance of comfort and convenience. Plan your stay at 3915 Rivermark Plaza, California 95054, United States now!

Highlights

• Convenient location in the business district, just a 4-minute drive from Levi's Stadium • Close proximity to top attractions like California's Great America and Santana Row Shopping Center • Modern and spacious guestrooms with free Wi-Fi and entertainment options • On-site recreational amenities including an outdoor pool and 24-hour fitness center • Ideal for both casual and business travelers with a business center and meeting space • Complimentary buffet breakfast served daily • Various room options to fit any budget, from luxury to boutique to budget • Within walking distance of Rivermark Village and a short drive from Intel Museum and other major corporations • Easy access to airports with options within 10-54 kilometers from the hotel • Exceptional customer service and attention to detail to ensure a comfortable stay.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

150

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Cashless transactions are available.

Essential workers only - NO.

Gloves are available to guests.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Cashless transactions are available.

Essential workers only - NO.

Gloves are available to guests.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 34.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Pet max weight (per pet) in lb is 75.

₹19,055

₹20,831

9% OFF

+ ₹2,905 taxes / night

Earn 219 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹19,055

₹20,831

9% OFF

+ ₹2,905 taxes / night

Update Price

Earn 219 Reward Points

Amenities

Location

Rivermark Plaza, Santa Clara, California, 95054

View on Maps

Ratings & Reviews

4.4/5

846 Ratings

Chris Fenton

2/5

11 Dec, 2023

Rooms were clean, but the bathrooms are extraordinarily tiny. Good location. We were a family of 4 sharing a room. They did not provide housekeeping service which was not mentioned at time of booking or when we checked in. We came back from a long day out and our room was not made up. I called the front desk three times, but they never answered. I walked down and they told gave me a stack of 8 towels to carry up to the room myself. lol She told me to leave the used towels in the hallway. They were still there in the morning... The coffee pot didn't work in the morning, and there was only decafe. This could be a good hotel, but needs new management.

Andrea Gallo

5/5

21 Nov, 2023

Very conveniently located at the heart of Silicon Valley in a quiet area, next to the shops and services. Good breakfast, large comfortable rooms, good sleep quality. Will definitely stay again. Please note that there is no laundry service available.

Maclane Matsuoka

1/5

6 Jan, 2024

Very Disappointed in this hotel. While the room itself is fine and fits the price, I paid up front for the room which should be in favor of the hotel. Unfortunately, my plans changed and I had to leave a few days early. No credit was offered nor was I given or offered any points or any attempt to do anything for the customer. Why should anyone pay up front to help out the hotel when I saved a mere $5 for such bad service to a long time hyatt member and customer. Poor customer service to say the least.

Khalid ms1 منوع

5/5

23 Aug, 2023

Rooms come with everything you need to make it through a week of business or leisure. Location is suitable for business travel or leisure to visit the nearby stadium. Center has several food options and even a grocery store if you want to utilize your rooms kitchen. Staff was friendly and free breakfast was nice. Gym is simple but sufficient to get some movement in.

Jerry Letto

1/5

4 Dec, 2023

I am writing this review at 2AM while staying in this hotel. I am only doing this because I am uncomfortable, stressed, and defeated. The air conditioning vent blows at the same wall the bed is oriented. So, you have the choice of being hot at night or have cold air blow directly at your head. I tried keeping it off, but it got hot even though it is the winter time. So, I eventually chose to turn on the air conditioning. I spent the the last hour trying to redirect the flow of air away from my head. It’s been a struggle to find a comfortable situation in this hotel and I regret spending every cent on this place

Chris Fenton

2/5

11 Dec, 2023

Andrea Gallo

5/5

21 Nov, 2023

Maclane Matsuoka

1/5

6 Jan, 2024

Khalid ms1 منوع

5/5

23 Aug, 2023

Jerry Letto

1/5

4 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.