Hyatt Place Santa Cruz

4.3/5(603 Reviews) rating

3 Star Hotel locationPin

Santa Cruz, California

1/29

About hotel

Discover the tranquil oasis of Hyatt Place Santa Cruz, located in the peaceful Westside of Santa Cruz. Our hotel offers a perfect balance of luxury and convenience, with easy access to the city's top attractions such as the famous Santa Cruz Beach Boardwalk and breathtaking Monterey Bay. With 106 modern and spacious rooms, our hotel provides a comfortable stay suitable for a diverse range of guests. Each room is thoughtfully designed with amenities such as air conditioning, refrigerators, and cable television to ensure a seamless travel experience. Our bathrooms feature designer toiletries and our friendly housekeeping staff ensures a refreshing stay every day. For those looking to work or relax, our rooms are equipped with a desk and coffee/tea maker. But our hotel's true gem lies in its extensive recreational facilities. Take a dip in the outdoor pool, relax in the spa tub, or stay active in our state-of-the-art fitness center. Business travelers can also make use of our fully-equipped business center, 24-hour front desk, and luggage storage services. Additionally, our versatile event space spanning over 2500 square feet is perfect for meetings or conferences. Start your day with a delicious complimentary buffet breakfast, and end it with a refreshing cocktail at our bar/lounge. And with an unbeatable location near a variety of restaurants and cafes, explore the vibrant dining scene at your own pace. Located at 407 Broadway, California95060, United States, our hotel is conveniently close to major airports such as the Norman Y. Mineta San Jose Intl. Airport, making it easily accessible for travelers. Book your stay at Hyatt Place Santa Cruz and experience the best of what this charming city has to offer. Don't miss out on affordable accommodations at Hyatt Place Santa Cruz - book online today and secure your perfect getaway.

Highlights

• Located in the popular Westside Santa Cruz area, minutes away from attractions like Santa Cruz Beach Boardwalk and Monterey Bay • Easy access to transportation with the hotel only 55.5 km from San Jose Intl. Airport and 24.6 km from Watsonville Municipal Airport • Range of room options including 106 air-conditioned rooms with refrigerators, perfect for both casual and business travelers • Top amenities such as an outdoor pool, spa tub, and fitness center for guests to enjoy during their stay • Ideal for events with 2500 square feet of conference space and a meeting room available • Indulge in a drink at the bar/lounge and start your day right with a complimentary buffet breakfast every morning • Tourist attractions like Pacific Garden Mall and Santa Cruz Mission State Historic Park just a few kilometres away • Knowledgeable and friendly 24-hour front desk staff, luggage storage, and business center services available for convenience

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

106

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

On-Site parking

Valet parking

Terrace

Banking services

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

On-Site parking

Valet parking

Terrace

Banking services

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Protective clothing is available to guests.

Essential workers only - NO.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include window guards.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

LGBTQ friendly.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Protective clothing is available to guests.

Essential workers only - NO.

Special check-in instructions

Pool access available from 10:00 AM to 10:00 PM.

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹10,436

₹11,408

9% OFF

+ ₹1,572 taxes / night

Earn 120 Reward Points

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Partial Refundable

₹10,436

₹11,408

9% OFF

+ ₹1,572 taxes / night

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Earn 120 Reward Points

Amenities

Location

Broadway, Santa Cruz, California, 95060

View on Maps

Ratings & Reviews

4.3/5

603 Ratings

Melissa Oller

5/5

4 Jan, 2024

Enjoyed our time at this hotel during a rainy weekend (read: we spent more time in the hotel than anticipated). Welcoming front desk staff. Friendly and helpful valet - always willing to offer up a suggestion on nearby restaurants. Water pressure in the shower was incredible. Room size was nice and the in-room amenities were very convenient. Breakfast buffet has a lot to offer for various tastes and preferences. The power went out when we were about to check out; very happy that a backup generator was going in the public areas.

Tobias McLeod

5/5

12 Dec, 2023

We had a blast. The hotel is clean, pool is heated during the Winter and is OPEN! You do have to pay a parking/valet fee if you are getting there by car, but most hotels charge some kind of fee these days! Better than the usual "free breakfast"! Nice gym that is open 24/7

John Robert

1/5

28 Dec, 2023

Unfortunately, Santa Cruz is experiencing evacuation orders, king tides, and flooding at the coast and on the boardwalk. The only reason for the booking at the Hyatt was because of the the boardwalk. The manager Hector does not care that there are evacuation orders in effect, and a lot more rain on its way with potentially more evacuation orders to follow. Hector will only refund half of the booking, even though there is still 24 hours before the first day starts, and he will not budge about this. It doesn't matter that we've stayed at the Hyatt many times before in different cities and states, and he didn't care that we told him that we will not use his hotel again. We told Hector that a large percentage of his bookings are because of the boardwalk, and he knows that, but because they are downtown and about 1 mile away from the boardwalk he will not issue a full refund. There are even roads closed from flooding from the San Lorenzo River, and many other roads closed in the area including on Highway 17 and Highway 1. I asked to speak to somebody above Hector. He told me there is no one above him because this is a franchise and he is the top person at this establishment. I would've understood completely if there was some personal reason why we could not make it, but these reasons are out of our control. Buyer beware.

Tim & Sheila Haugen

3/5

1 Oct, 2023

Bed was very uncomfortable, could feel the coils in the mattress. Standard Hyatt room, just laid out slightly different. Breakfast was not good. Hyatt breakfasts have gone down hill. Not many places to eat within walking distance. Located in the middle of what seemed to be a residential area. Valet parking only. Staff was very nice. Can walk to boardwalk but it’s a pretty long walk and not open every day this time of year.

Mahouts Tagged

4/5

2 Aug, 2023

Hotel looks clean and new. Definitely a lot of families with kids. We really enjoyed their breakfast as they had a lot of options from eggs, potatoes, cereal, etc - the usual fare but decent taste. The only downside I would say is that it is quite far from the beaches and could have been a walking distance, if the area was not so run down. We just spent 1 night there, but even on a 5 minute walk to a nearby restaurant, we didn't feel safe. Not the hotel's fault, but again their location isn't in the nicest part of town. Hot tub and pool were decent, but definitely lots of kids in both.

Melissa Oller

5/5

4 Jan, 2024

Tobias McLeod

5/5

12 Dec, 2023

John Robert

1/5

28 Dec, 2023

Tim & Sheila Haugen

3/5

1 Oct, 2023

Mahouts Tagged

4/5

2 Aug, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.