Hyatt Regency Cape Town

4.5/5(557 Reviews) rating

5 Star Hotel locationPin

Cape Town, Western Cape

1/98

About hotel

Welcome to the Hyatt Regency Cape Town, where luxury and affordability come together for an unforgettable stay. Our 5-star hotel, situated at the prestigious location of BUITENGRACHT STREET, CAPE TOWN CITY, CENTRE, 126, Western Cape8001, South Africa, offers modern comforts and top-notch hospitality. With our Tourism Grading Council of South Africa certification, rest assured that your experience with us will be nothing short of exceptional. Choose from our 136 spacious and stylish guestrooms, equipped with comfortable bedding, flat-screen TVs, and complimentary wired internet. Our private bathrooms offer ultimate relaxation with deep soaking bathtubs and designer toiletries. Experience the opulence and comfort fit for royalty. Our prime location allows easy access to the city's vibrant culture and attractions. Stroll to the Bo Kaap Museum, and explore the charming cafes and boutique shops on Bree Street. Don't miss the bustling Greenmarket Square and iconic Long Street, filled with cultural and culinary delights. For business travelers, we offer a 24-hour business center and limo/town car service. Host your meetings and conferences in our 280 square feet of flexible event space, perfect for your professional needs. After a busy day, unwind and recharge at our outdoor pool, sauna, and 24-hour fitness center. Take advantage of our complimentary shuttle service for nearby shopping destinations. For a mouth-watering meal, visit our 126 Cape Kitchen & Cafe for sumptuous Halal dishes or our bar/lounge and poolside bar for refreshing drinks. Situated just 21.9 km from Cape Town Intl. Airport, and within walking distance of popular tourist destinations, Hyatt Regency Cape Town is the epitome of comfort, convenience, and location. Don't miss your chance to experience the best of Cape Town at our exceptional hotel. Book Hyatt Regency Cape Town room prices online now!

Highlights

• Quality graded by South Africa's official quality assurance organization • Steps away from Bo Kaap Museum and Bree Street • 136 guestrooms with premium bedding and complimentary wired internet • Within walking distance to top attractions like Greenmarket Square and Long Street • Only 0.7km from Cape Town Gateway Visitor Centre • Relax with an outdoor pool, sauna, and 24-hour fitness center • Complimentary shuttle for shopping • Conference center for business travelers • Enjoy Halal dishes at 126 Cape Kitchen & Cafe restaurant • Near airport and railway station (21.9km from Cape Town Intl. Airport and 0.5km from Western Cape High Court Railway Station)

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

136

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Baby Sitting / Child Services

Hiking

Airport shuttle service

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Activities

Baby Sitting / Child Services

Hiking

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Professional property host/manager.

LGBTQ friendly.

Parking height restrictions apply.

Essential workers only - NO.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Professional property host/manager.

LGBTQ friendly.

Parking height restrictions apply.

Essential workers only - NO.

Special check-in instructions

Pool access available from 8:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹33,348

₹35,078

5% OFF

+ ₹5,126 taxes / night

Earn 384 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹33,348

₹35,078

5% OFF

+ ₹5,126 taxes / night

Update Price

Earn 384 Reward Points

Amenities

Location

Cape Town City Centre, Cape Town, Western Cape, 8001

View on Maps

Ratings & Reviews

4.5/5

557 Ratings

Tangela Seals

5/5

7 Dec, 2023

The Hyatt Regency Cape Town is one of the best hotels I've visited. Primarily because the service here is world class! The entire staff (front desk, doormen, security, concierge, house keepers, wait staff, managers, etc) is so wonderful and kind. The hotel has great view of Table Mountain, great food and drinks, and a nice pool. But the service was the biggest stand out. We will definitely stay here when we visit Cape Town in the future.

kim andersen

5/5

26 Aug, 2023

I cannot say enough good things about my stay at this wonderful property. From the very moment of being welcomed you are impressed with friendly, caring and professional staff. The property is beautifully appointed and the hotel is so clean! My room was thoughtfully put together and the standard room comes with a bath and a shower and a fridge in the room. I enjoyed the ambiance and good selection of food and the Starbucks coffee bar is a nice touch. The gym is clean and well stocked. As a single female traveller I felt very safe. I stayed for a week and used the conferencing facilities. Amazing attention to detail and fabulous service. Great value for money

Powen kao

5/5

28 Dec, 2023

Everything is superb here I would say. But I’m writing review for you because I have met the most random and interesting people staying in this hotel. I think it’s a funny and amazing treat staying a luxury hotel in Cape Town and found myself in the shoes of a bunch South African lawyer who is not shy to share his opinion on life hahahaha thank you for the experience.

andrea steyn

5/5

25 Jan, 2024

SLICE OF HEAVEN - From the moment I walked in I was greeted warmly. The reception area even has a red carpet, lots of little peacefull lounge areas and a stunning snack bar with Mocktails and open kitchen Malay themed halaal restaurant. Upstairs, The Urchin Restaurant is for very special times for special friends to impress. Huge giant conference rooms area i was so surprised. About the hotel rooms - well, each and every one is unique and exceptional. fine furnishings, excuisite bathrooms, all the extra trimmings. My fav place in the whole hotel, besides the amazing terrace overlooking the Bo Kaap with special Malay food treats on Saturdays. You have to see the pool terrace!! My Pina Colada was made with love. I never wanted to leave. Thank you Hyatt Regency for reminding me what REAL five star hospitality is all about. Every day of the week they have foodies specials, such as half price wood fired pizzas at the pool terrace on a Wednesday. Free shuttle to the waterfront also perfect compliment. It is a no brainer, just stay here.

Tangela Seals

5/5

7 Dec, 2023

kim andersen

5/5

26 Aug, 2023

Powen kao

5/5

28 Dec, 2023

kenneth lamb

5/5

4 Jan, 2024

Very well located and recently modernised hotel. Truly outstanding service from happy employees. I would not hesitate to return. Special thanks to Mr Brits, the manager, who could not have been more welcoming or more kind to us.

andrea steyn

5/5

25 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.