Hyatt Regency Lisbon

4.4/5(378 Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

323

1/323

About hotel

Welcome to Hyatt Regency Lisbon, situated in the thriving and historic neighborhood of Alcântara in Lisbon. This luxurious 5-star hotel is the epitome of opulence and tranquility, offering high-end accommodations at affordable Hyatt Regency Lisbon room prices. Perfect for both business and leisure travelers, our hotel is conveniently located just a brief 15-minute walk from the Lisboa Congress Centre and the iconic 25th of April Bridge. Immerse yourself in the vibrant culture and architectural wonders of Lisbon with popular attractions such as the National Coach Museum, Jerónimos Monastery, and Belém Tower all within close proximity to our hotel. Indulge in our elegant guestrooms, each thoughtfully designed and featuring a private balcony and state-of-the-art amenities. Relax in the luxurious bathtub or rejuvenate in the refreshing shower, and enjoy the comfortable slippers and complimentary bottled water. Our hotel offers the ultimate in indulgence for our guests, with a full-service spa, indoor pool and top-notch fitness center. Treat your taste buds at one of our three enticing on-site restaurants. ZEST Healthy Juice Bar offers a variety of nutritious and delicious dishes, while our sleek bar and lounge is the perfect spot to unwind with a refreshing drink after a day of exploring the city. Guests can also order room service for added convenience. Business travelers will appreciate our well-equipped business center, convenient dry cleaning/laundry services, and dedicated 24-hour front desk. We also offer complimentary high-speed wireless internet access and personalized concierge services to enhance your stay. For those driving, we provide self-parking for a small fee. With its unbeatable location and luxurious amenities, Hyatt Regency Lisbon offers an unparalleled experience in the charming city of Lisbon. Stay at our hotel and enjoy affordable Hyatt Regency Lisbon room prices while still experiencing the utmost in luxury and comfort. Book Hyatt Regency Lisbon online now and discover the perfect place to call home during your visit to Lisbon. Our address is RUE DA JUNQUEIRA 631300-343, Portugal – easily accessible for our guests' convenience.

Highlights

• Located in Alcântara, Lisbon, a 15-minute walk from Lisboa Congress Centre and 25th of April Bridge. • 5-star property with 204 air-conditioned rooms, private balconies, and luxurious amenities. • Close distance (0.5-3.5 km) to popular tourist attractions such as LxFactory, Pastéis de Belém, Belém Tower, and Jerónimos Monastery. • Within a 7.9 km radius of Rossio Square and 6 km from Commerce Square. • Convenient for both casual and business travelers with a full-service spa, indoor pool, fitness center, and complimentary Wi-Fi. • Easily accessible from Humberto Delgado Airport (13.1 km) and Cascais Airport (20.5 km). • On-site dining options include ZEST Healthy Juice Bar and room service, with a bar/lounge serving drinks. • Business amenities such as a business center, dry cleaning services, and a 24-hour front desk. • Self-parking available for a surcharge. • Buffet breakfast served daily (7:00 AM-10:30 AM) for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

204

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Indoor pool

Breakfast available

Airport shuttle service

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Indoor pool

Food & Beverages

Breakfast available

Services

Airport shuttle service

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

Service fee: EUR 8 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

No rollaway/extra beds available.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

Service fee: EUR 8 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets not allowed.

Service animals are allowed.

₹20,465

₹22,027

7% OFF

+ ₹1,422 taxes / night

Earn 218 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹20,465

₹22,027

7% OFF

+ ₹1,422 taxes / night

Update Price

Earn 218 Reward Points

Amenities

Location

1300 343, Lisbon, Lisboa Region, 1300-343

View on Maps

Ratings & Reviews

4.4/5

378 Ratings

Hailey Baker

2/5

13 Dec, 2023

Stayed at many properties over our 2 week trip and this was the last one we were at for 4 nights. This was the last of 4 different Hyatt’s we stayed at. Biggest pro is its beautiful view of the bridge. Had a few other issues though. We went the first week of December so it wasn’t very crowded and we’re there for 4 nights. Our room was SMALL. the king bed was awesome and had two closets but they have built it’s with no where to put our suitcases. We put them on either side of the bed but had no room to walk around them. Other than that there as one small chair in the corner with a wobbly table that had a broken leg. The bathroom got so wet every time we showered. There was no rim for the shower pan and the door didn’t shut all the way, so there was so much water on the floor even with a bath mat. So much so that the door frame to the bathroom was black with mold/rotting. The pool is also another $15 per day per person if you’re not booking a spa treatment. Breakfast is not included in your stay. We were told it was $25 each when checking in, but got charged $30 each. Not a huge deal but these small things were adding up for what is advertised as a 5 star hotel. Biggest bummer was, ICON, their rooftop bar/restaurant with some of the best views of the bridge was closed. Thinking it was just closed for the season, we asked if we could still go up for a few minutes. We were told no it was closed for construction. After seeing other people from our room balcony up there, we decided to go check it out. No construction, just looks closed for the season, there was even employees up there taking a smoke break. Would have been nice to know it was closed as it’s the first picture on their website. All in all, not the worst by any means but it unfortunately didn’t live up to expectations.

Krista Brack

4/5

31 Dec, 2023

We had a very nice time staying here over Christmas. We only had a short stay and did not have time to take advantage of the spa. We did eat at the restaurant and had room service delivered. The food was great. We were both happy with everything we ordered. They were able to handle special requests. The service was excellent. Everyone was very helpful. I am a wheelchair user. The accessible room was done very well. I was able to get around the room and bathroom without any difficulty. The elevators are wide enough and easy to use. My only suggestions to improve would be to have a small microwave in the accessible rooms. I was disappointed that the sangria could not be ordered for room service. It was very good and I was let down that we couldn't have it delivered to our room. Beer and wine was available but not what we wanted. Overall we were very happy with our stay.

Ida Lowzyl

4/5

22 Jan, 2024

Cons: very nice helpful people working in Hyatt, good restaurant, good food with nice prices. Pleasant interiors. Awesome spa and nice, but small pool. Very comfortable beds. Pros: room very noisy, hotel is by busy road, you hear trains, airplanes and motocycles. Thicker, noise proof glass would fix the issue.

Gregg Ward

5/5

6 Nov, 2023

This is an absolutely terrific 5 star luxury hotel located on the river, with a terrific view of the April 25 bridge and within walking distance of important historic monuments, and must see museums and architecture. The rooms are very spacious, bright and comfy with lots of great amenities. Each has a spacious balcony, many overlooking the river. Plenty of indoor parking. The breakfast buffet is big and filled with great stuff The staff are all outstanding. They’re super professional, helpful and responsive. The spa is amazing with a pool, jacuzzi, steam room, sauna, experiential showers and the coolest relaxation room you’ll ever find. We treated ourselves to ourselves to the most relaxing 80 minute massage we’ve ever had! There’s a fantastic rooftop bar which, when the weather is nice, can’t be beat for luxury and view. For a property this good, it’s surprisingly reasonably priced. No, it’s not downtown Lisbon, (a 10 minute Uber away) but it’s a great place to stay! (Photos are from our balcony.)

Chun-Ming Lee

3/5

6 Dec, 2023

1. Location: If it's your first time in Lisbon, I wouldn't recommend staying here. Similar to other Hyatt Regency hotels in different countries, it leans towards a business-oriented vibe. Situated next to the exhibition center, it's relatively far from the central city attractions. It's only closer to the Belem area. 2. Room: The room in Lisbon is considered spacious with a nice design and a balcony. The only downside is the bathroom; it tends to leak, and the decorative wood peels off. Despite being a new hotel, these issues suggest a lack of maintenance. Surprisingly, the hotel places soap and shampoo dispensers not on the bathroom wall or counter, but on the floor, making it inconvenient and unsafe for guests during showers. 3. The service staff is okay, but I'd suggest more smiles and proactive service. Considering the nightly rate is over two hundred euros, it's relatively high, especially when you can find many high-end boutique hotels in Lisbon.

Hailey Baker

2/5

13 Dec, 2023

Krista Brack

4/5

31 Dec, 2023

Ida Lowzyl

4/5

22 Jan, 2024

Gregg Ward

5/5

6 Nov, 2023

Chun-Ming Lee

3/5

6 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.