Hyatt Regency Tokyo

4.2/5(5.56K Reviews) rating

4 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

180

1/180

About hotel

Welcome to the luxurious and conveniently located Hyatt Regency Tokyo! Our esteemed 4.5-star hotel is situated in the bustling heart of Shinjuku, just a short 5-minute drive from popular attractions including Shinjuku Gyoen National Garden and Yoyogi Park. Immerse yourself in lavish surroundings as you enjoy affordable accommodations suitable for a variety of people, including spacious suites with magnificent city views. Our 746 guestrooms feature sophisticated design and modern amenities such as refrigerators and LCD televisions for your comfort. Stay connected with wired internet access (surcharge) and indulge in a wide selection of satellite programming for your entertainment. Our bathrooms feature complimentary toiletries and hairdryers for added convenience. Indulge in the vibrant energy of Tokyo with nearby attractions like the Tokyo Metropolitan Government building, Omoide Yokocho, and New National Theatre Tokyo just moments away. For those seeking retail therapy, the Shinjuku Isetan department store and Takashimaya Times Square are within easy reach. Pamper yourself with a variety of indulgent massages, body treatments, and facials at our full-service spa. Stay connected with complimentary wireless internet access and utilize our business center for any work-related needs. Our dedicated concierge services are always at your disposal for any additional requests. And when it comes to dining, our Italian restaurant, Caffè, and stylish bar/lounge offer delightful options. For a seamless journey, take advantage of our roundtrip airport shuttle service (available 24 hours) or self-park for an additional fee. Our 24-hour front desk and dry cleaning/laundry services add to the convenience and comfort of your stay. Start your day off right with a delectable buffet breakfast served daily. Book Hyatt Regency Tokyo room prices online now and experience the best of Tokyo. Don't miss out on our affordable and exceptional accommodations. Visit us at our address - 2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo-to160-0023, Japan.

Highlights

• In the heart of Tokyo's lively Shinjuku district • Luxury 4.5-star hotel with 746 guestrooms • Within 5-minute drive to Shinjuku Gyoen National Garden and Yoyogi Park • Only 1.9 km from Meiji Jingu Shrine and 3.8 km from Tokyo Midtown • Easy access to public transportation with Tokyo Metropolitan Government 0.2 km away • Enjoy a relaxing spa experience and complimentary WiFi • Ideal for both casual and business travelers • 3.5 km from Yoyogi National Gymnasium and NHK Hall • Close to shopping and dining options, including Italian cuisine on-site • Conveniently located near Narita and Haneda airports (74.8 km and 28.9 km, respectively)

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

746

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

On-Site parking

Designated Smoking Areas

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Bell staff/porter

On-Site parking

Designated Smoking Areas

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Parking height restrictions apply.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts major credit cards and cash.

Cashless transactions are available.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

Parking height restrictions apply.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Cashless transactions are available.

Food service has been amended for enhanced safety.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

We have included all charges provided to us by the property..

Up to 2 children 12 years old and younger stay free, per registered adult, when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹45,928

₹49,632

7% OFF

+ ₹9,666 taxes / night

Earn 555 Reward Points

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Refundable

₹45,928

₹49,632

7% OFF

+ ₹9,666 taxes / night

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Earn 555 Reward Points

Amenities

Location

Nishishinjuku, Tokyo, Tokyo (prefecture), 160-0023

View on Maps

Ratings & Reviews

4.2/5

5.56K Ratings

Yun Leng

3/5

11 Dec, 2023

It doesn’t live up to the ‘Hyatt’ standards (it being super high class) but it’s a nice hotel to stay in. The space was quite small (for 3) and the beds were quite hard, but it seems to be the norm in japan The bathroom was displeasing. There was a toilet in front of the sink, which limits movement in the bathroom but the shower was alright, there wasn’t much space to put your own shampoos, conditioners etc but it’s bearable The location is quite good!! There’s an underground station right below the hotel which can easily take you to shinjuku station (which is the main station) or you can walk there within 15 minutes (assuming a consistent pace and fast pace is present There was also a park right behind the hotel so a morning jog is accessible :)

Tom Waller-Webb

5/5

24 Oct, 2023

A superb room. Comfortable, extremely quiet and exceptionally clean. The hotel is away from the noisiest parts of the area, but close enough that you can walk to most places nearby (or catch the subway, which has an entrance in the same building). The staff that we interacted with were, without exception, helpful & polite. I'd recommend this hotel in a heartbeat.

Thanyawadee Kongtim Balogh

4/5

11 Jan, 2024

During our two-night stay in Japan, the hotel left much to be desired. The outdated facilities, uncomfortable bed and pillows, and mold in the bathroom were disappointing. On a positive note, the view from the window was fantastic. The breakfast buffet, costing around ¥12,000 for two adults and one child, was a highlight. Overall, it was a mixed experience.

Dipti Babla

5/5

1 Dec, 2023

We stayed at this property last week using Hyatt points. 2 rooms and 4 nights. Rooms were spacious and clean. We had Mt. Fuji view from the room. My cousin booked GoH for us and we had access to the club lounge for breakfast. A very nice variety for breakfast buffet. Helped us start our day with full stomach. Service was great! Location is great and in a quiet area. Very walkable to the nearby 3 train stations. 7/11 is right there underground and so convenient. Taxi stand is also right outside the hotel. It was easy to take a taxi to Shinagawa station. Will definitely recommend to friends and family.

Yun Leng

3/5

11 Dec, 2023

Tom Waller-Webb

5/5

24 Oct, 2023

Thanyawadee Kongtim Balogh

4/5

11 Jan, 2024

Joseph Zamora

4/5

15 Jan, 2024

Nice location, rooms are clean and great hotel staff. 7-11 located at basement is convenient for hotel guests. Water pressure is great My only concern is aircon not cooling fast enough. Maybe filters or fans not clean enough.

Dipti Babla

5/5

1 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.