Iberostar Las Letras Gran Via

4.5/5(2.21K Reviews) rating

4 Star Hotel locationPin

Madrid, Community of Madrid

150

1/150

About hotel

Unwind in the lively city of Madrid, merely steps away from the bustling Gran Via Street, at the splendid Iberostar Las Letras Gran Via hotel. Perfectly placed in the heart of Madrid, this hotel offers an ideal and convenient location for travelers wishing to immerse themselves in the city's charm and culture. Just a 10-minute stroll away, guests can revel in the iconic attractions of Puerta del Sol and Thyssen-Bornemisza National Museum. Not to mention the easy access to other must-see destinations such as Gran Via Street and Prado Museum, all within 1.5 kilometers. With 109 luxurious rooms, Iberostar Las Letras Gran Via presents a range of comfortable and affordable accommodations to suit different needs. Each room is equipped with modern amenities including a minibar and complimentary Wi-Fi, ensuring a cozy and seamless stay. The en-suite bathrooms are a tranquil oasis, featuring a rejuvenating shower and complimentary toiletries. Indulge in some much-needed entertainment and pampering at the hotel's fitness center and seasonal outdoor pool. Business travelers can take advantage of complimentary wired internet access and a fully-equipped business center. For added convenience, dry cleaning and laundry services are available upon request. But the true delight for food enthusiasts is the hotel's tempting dining options. From savoring local cuisine at the Gran Clavel restaurant to grabbing a quick bite at the intimate coffee shop, and relishing drinks at one of the three bars/lounges, guests will be spoiled for choice. And to jumpstart the day, a delicious buffet breakfast is available for a nominal fee from 7:30 AM to 10:00 AM, elevating your stay from ordinary to extraordinary. Experience the vibrant charm of Madrid without breaking the bank at the Iberostar Las Letras Gran Via. With its unbeatable location, lavish accommodations, and exceptional amenities, this hotel caters to the needs of all guests. So why wait? Book Iberostar Las Letras Gran Via room prices online now and discover the best of Madrid at the address Calle Gran Via 11, Madrid28013, Spain.

Highlights

• Centrally located 4-star hotel in Madrid near Gran Via Street • Within walking distance to popular attractions such as Puerta del Sol and Thyssen-Bornemisza National Museum • Rooms feature air conditioning, free WiFi, and mini bar • Enjoy a fitness center and a seasonal outdoor pool • Business amenities including free wired internet access and a business center • On-site restaurant serving local cuisine and 3 bars/lounges • Nearby landmarks include Plaza de Santa Ana, Plaza de Cibeles, and Teatro Rialto • Airport distance: 15.5 km from Adolfo Suarez Madrid-Barajas Airport (MAD) • Railway station distance: Within walking distance • Ideal for both casual and business travelers • Budget, boutique, and luxury options available.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

109

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Library

Concierge desk

Breakfast available

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Designated Smoking Areas

Library

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Noise-free rooms not guaranteed.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from July to October..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

The property is professionally cleaned.

If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 66.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Pet max weight (per pet) in kg is 30.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property uses a professional cleaning service.

Noise-free rooms not guaranteed.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The seasonal pool will be open from July to October..

Only registered guests are allowed in the guestrooms..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

The property is professionally cleaned.

Pet Policy

Pets cannot be left unattended.

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in lb is 66.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Only dogs are allowed.

Pet max weight (per pet) in kg is 30.

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Amenities

Location

Centro, Madrid, Community of Madrid, 28013

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Ratings & Reviews

4.5/5

2.21K Ratings

Claudia Milian

5/5

21 Jan, 2024

I’ve been staying at this hotel whenever I come to Madrid. Superb location. Superior and clean rooms. Great restaurant. The hotel is fantastic, but what makes a hotel truly exceptional is also its staff. Anthony and Azahara were so consistently and genuinely attentive, professional, and friendly throughout my six-day stay. I also had my puppy with me, and they made us all feel quite welcome. Thank you Iberostar for your outstanding service!

ali rattansi

5/5

7 Oct, 2023

We stayed for four nights and the hotel was very good and in a great location. Rooms were quite big and comfortable. Breakfast staff were excellent. Small issue that the hotel provided rooms with a kettle but no cups. Took a few times to get the cups. Nice views and small pool was very peaceful to relax in the late afternoon and get some sun. All the staff were good and will come back. Also had an accessible room which was very good. Water machine near the lift which was good. Recommended

William Helene

5/5

22 Oct, 2023

My wife and I enjoyed 3 nights at Iberostar Las Letras. Our visit coincided with one solid day of hard rain which coincided with an on-site conference. Throughout, the hotel staff were present, friendly and professional. The breakfast buffet was fresh, generous with hot food to order - scrambled eggs, etc. We found our door was loud hitting the latch and simply letting it go to shut definitely disturbed our neighbors. But just once. Our 6th floor room didn't face Gran Via but we also didn't notice any street noise. Comfortable beds and pillows. We would return. Great hotel.

leslie manning

4/5

1 Sep, 2023

We loved our stay. We had a room facing the gran via, with a balcony and we loved the view. The hotel is the perfect location to walk everywhere. Close to food, the Prado, everything.. we walked everywhere!! Our room and bath was spacious for two adults and a teen. We loved the rooftop pool too. My teen used the gym and had a great workout. Definitely would stay again and hope to return to Madrid soon! Our view from our room below each. Loved it!!

Claudia Milian

5/5

21 Jan, 2024

ali rattansi

5/5

7 Oct, 2023

William Helene

5/5

22 Oct, 2023

leslie manning

4/5

1 Sep, 2023

Bennett Widyolar

5/5

8 Oct, 2023

Really great location on Gran Via. The front desk ladies are super helpful and nice. The rooms are great. There's a conmected vermuth / tapas bar which is convenient, and the hotel dining area with an excellent morning buffet service. Would definitely stay here again.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.