ibis Aachen Marschiertor, Aix-la-Chapelle

4.1/5(917 Reviews) rating

3 Star Hotel locationPin

Aachen, North Rhine-Westphalia

ibis Aachen Marschiertor, Aix-la-Chapelle facade

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About hotel

Discover the heart of Aachen at ibis Aachen Marschiertor, Aix-la-Chapelle, where vibrant city energy welcomes you with open arms. Our modern hotel, conveniently located in the bustling Aachen-Mitte district, offers affordable and comfortable accommodations just moments away from popular attractions. With 104 stylishly designed guestrooms, equipped with complimentary Wi-Fi and flat-screen TVs featuring satellite channels, you'll have everything you need for a pleasant stay. Indulge in our spacious bathrooms with lavish showers and hairdryers, and enjoy in-room amenities like phones, desks, and blackout drapes/curtains. Step outside and immerse yourself in the local culture. Take a leisurely 9-minute stroll to Theater Aachen or marvel at the nearby Marschiertor monument. With RWTH Aachen University and Aachen Cathedral just 0.6 miles away, iconic landmarks are just a short distance away. Dive into history at Katschhof, and explore the Couven Museum, Suermondt Ludwig Museum, and Domschatzkammer, all within 1.1 miles. Other top attractions such as Aachen Town Hall, International Newspaper Museum, and St. Nikolaus Church are conveniently located nearby. After a busy day of sightseeing, unwind on our terrace and admire the breathtaking views, or stay connected with complimentary wireless internet. Business travelers can take advantage of our well-equipped business center and enjoy amenities like free newspapers in the lobby, as well as dry cleaning and laundry services. Onsite, our La Table restaurant serves up delicious dishes, while the bar/lounge is the perfect spot for refreshing beverages. And for a true delight, don't miss our weekday and weekend buffet breakfasts. For maximum convenience, our hotel is just a short distance from Cologne - Bonn Airport (CGN), Maastricht (MST-Maastricht - Aachen), and Liege (LGG). For a small fee, we offer onsite parking. Book ibis Aachen Marschiertor, Aix-la-Chapelle online today, and experience the best of Aachen at our hotel, where comfort, convenience, and cultural immersion await you. Our address is Friedland Strasse 6-8, NW52064, Germany, making it easy for you to find us and start your adventure.

Highlights

• Centrally located in Aachen-Mitte, steps away from Marschiertor • 9 minutes walking distance from Theater Aachen • Offers flat-screen TVs and free WiFi in all 104 guestrooms • Proximity to top tourist attractions such as Aachen Cathedral (0.6 km) and Aachener Zoo (2.3 km) • Only 0.5 km from RWTH Aachen University • Within 1 km of multiple museums, including Suermondt Ludwig Museum and Couven Museum • Approx. 53 km from Cologne-Bonn Airport and 45 km from Maastricht Airport • Business amenities include a business center and dry cleaning/laundry services • On-site restaurant and bar, as well as a snack bar/deli for convenience • Complimentary newspapers and free WiFi access for guests.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

104

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

On-Site parking

Terrace

Breakfast available

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Accessible parking

On-Site parking

Terrace

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Masks are compulsory at the property.

No rollaway/extra beds available.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹9,390

₹10,109

7% OFF

+ ₹727 taxes / night

Earn 101 Reward Points

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OPTION 1

Partial Refundable

₹9,390

₹10,109

7% OFF

+ ₹727 taxes / night

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Earn 101 Reward Points

Amenities

Location

Friedlandstra�e, Aachen, North Rhine-Westphalia, 52064

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Ratings & Reviews

4.1/5

917 Ratings

James Deason

5/5

4 Jan, 2024

My partner and I stayed at the Ibis at the Marschiertor in Aachen for two nights in December 2023. The hotel is just a few minutes walk from the main train station. The staff on reception were friendly, and remembered us from a previous visit. Our room was clean and quiet, the air conditioning/heating worked well, and the bed was comfortable. There was a good choice of items available at breakfast.

Tim Lewcock

4/5

7 Dec, 2023

Basic but functional room. Cleaned daily. Big, heated, mirror in the bathroom (only a shower no bath though). No: fridge; kettle; safe; cupboard or draws. The TV had access to channels with multiple languages (selected fresh for each channel). Breakfast spread was good and good value at €15 per person. Typical continental breakfast on offer with hot food options including scrambled egg, bacon and the ability to make fresh waffles. The hotel is located close to Aachen Hauptbahnhof (railway station), maybe ten minutes walk. The walk into the city is about 20 minutes. Wi-Fi was included, but sometimes unreliable.

GrAcY

4/5

11 Jul, 2023

It was located near to Aachen Hauptbahnhof.. Breakfast was good and the rooms are very small. Housekeeping is also fine. but the Receptionist person who was there were so rude since we asked for extending our stay. otherwise everything is ok

Tailori Ng

1/5

28 May, 2023

Very bad service. I paid for a late checkout for €50 and they told me it is extended till 5pm. I remembered the receptionist said that(eventhough my German is not good). Only for a cleaning lady to aggressively knock on my door tell me off I needed to go out by 2.02pm I complained at the reception and they said it is only till 2pm. So you are telling me I paid 50 euros just to stay for an hour extra?? And even if it's 2pm, why was she so aggressive when I only spent 2 minutes extra. I don't get it. Overall, staffs were unprofessional and rude for such amount of money paid. The breakfast was not good, only served bread. One will think you'll get a better service at a branded hotel but alas, this is what you get. I would absolutely NOT RECOMMEND.

James Deason

5/5

4 Jan, 2024

Tim Lewcock

4/5

7 Dec, 2023

GrAcY

4/5

11 Jul, 2023

Andrea Schaefer

3/5

3 Nov, 2023

I came for work and the power points on the desk were not working. I reported it nothing was done, I enquired and was told the technician would come the next day. The problem was not new. I had a fit and asked for this to be solved. Eventually an extension cable was brought. This is really poor service, fix broken things.

Tailori Ng

1/5

28 May, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.