Ibis Almaty Jetisu

4.4/5(239 Reviews) rating

3 Star Hotel

1/52

About hotel

Greeting travelers with warm hospitality, Ibis Almaty Jetisu offers unbeatable room rates that cater to all budgets and needs. Take advantage of our prime location at Abylai Khan Avenue 55A05A2K5, Kazakhstan, which allows easy access to popular attractions like the Gabit Musrepov Kazakh Theatre for Children and Youth and the Zenkov Cathedral. The renowned 28 Panfilov Heroes Memorial Park and MEGA Park are also just a short walking distance away. Indulge in a comfortable and relaxing stay in one of our 166 stylishly furnished rooms, each equipped with modern amenities such as complimentary Wi-Fi, mini fridges, and LCD televisions. Complete with safes and desks, our rooms offer the perfect mix of comfort and convenience for all kinds of travelers. Immerse yourself in the vibrant culture of Almaty and explore popular landmarks and entertainment hubs with ease from our centrally located hotel. Don't miss the opportunity to visit the iconic Almaty Opera House, Almaty Cathedral, and the Museum of Kazakh Musical Instruments. Satisfy your taste buds with delicious cuisine at our in-house restaurant or unwind with a refreshing drink at our trendy bar/lounge. Our top-notch concierge services are available to assist with all your needs, and our 24-hour business center and dry cleaning/laundry services cater to all your business needs. With the added convenience of complimentary self-parking and a short distance from Almaty International Airport (just 18.2 km away), Ibis Almaty Jetisu is the perfect choice for an affordable and hassle-free stay in Almaty. Book Ibis Almaty Jetisu online now and experience the vibrant city of Almaty like never before!

Highlights

• Convenient location in the Almaly District, within walking distance to popular attractions like Gabit Musrepov Kazakh Theatre for Children and Youth • Modern and comfortable rooms with amenities such as minibars, LCD TVs, and free WiFi • Close proximity (within 1.6 km) to major tourist sites like 28 Panfilov Heroes Memorial Park and Almaty Opera House • Only 18.2 km from Almaty International Airport, making it easily accessible for travelers • Business-friendly amenities including a 24-hour business center and concierge services • Onsite restaurant and bar/lounge for convenient dining options • Budget-friendly option with the added convenience of free self parking • Complimentary WiFi and dry cleaning/laundry services for added convenience

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

166

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Concierge desk

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Accessible parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

No rollaway/extra beds available.

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Property confirms they are implementing enhanced cleaning measures.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

This property advises that enhanced cleaning and guest safety measures are currently in place.

Personal protective equipment, including masks and gloves, will be available to guests.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹10,874

₹11,587

6% OFF

+ ₹1,209 taxes / night

Earn 120 Reward Points

Select Rooms

Standard Room, 2 Twin Beds

226 sq.ft (21.00 sq.mt)

Smoking policy – non-smoking available

Soundproof

Minibar

Desk

Shower

Safe

Blackout Curtains

Housekeeping - daily

Fire safety compliant

Air conditioning

Body soap

Toothbrush

Toilet paper

Shampoo

Slippers

Hairdryer

See All

OPTION 1

Partial Refundable

₹10,874

₹11,587

6% OFF

+ ₹1,209 taxes / night

Update Price

Earn 120 Reward Points

Amenities

Location

Abylai Khan Ave, Almaty, A05A2K5

View on Maps

Ratings & Reviews

4.4/5

239 Ratings

Tugay Feyziyev

1/5

6 Dec, 2023

Dear Accor team, That was my worst experience with you and now I'm curious about, whether should i book my next stay with your hotels or not. Hope you will find a way to get my interest back. Problems which i have faced: 1. The room smells of cigarettes, however, it is a non-smoking room. Are your smoke indicators are working or someone turning it of for some reason? is it safe for me? what if it was another smoke, not cigarettes, will it work? 2. The second day when I came back to my room, the door was open, even though there wasn't a room cleaner. I always left my laptop, and any other technology and personal stuff in the room. now I'm not sure what if by any chance someone enters my room and takes it. 3. The next day I wanted to put my stuff in a strongbox, but it didn't work (I have even video for that). How may I save my stuff if there open door and no strongbox? 4. When I register I add that I'm visiting for business. and they give me a room on the second floor and there is no room for ironing. For that one, I had to go to another floor. Tell me why I'm collecting points and not getting even a normal room (before I didn't collect it I got better rooms). 5. All 4 days I was asking for shower gel. From the start, till the end, they didn't give it to me. It was empty during my stay (last time it was the same, I thought it was just a human mistake). All these problems I have informed guest relations/reception. But nothing happened.

Vijesh Nair

4/5

6 Dec, 2023

Stayed recently for a short trip . Loved the buffet breakfast…. Items were well Made and healthy …..rooms were pretty decent and clean .Other than the breakfast in the morning ….the hotel should keep some veg options in their menu available throughout …. I was hungry at night but ended up having French fries as nthg else was available ……shuttle service to the airport was prompt and quick …

Um Zayed

4/5

17 Dec, 2023

As a first time visitor to Kazakhstan , I really recommend Ibis hotel . Great location, good size rooms, good breakfast buffet and excellent room service. They have English speakers and they are super friendly. Will definitely come back in my next visit.

Rakesh Bordia

4/5

9 Oct, 2023

Have absolutely nothing much to complain about the location and the staff. The staff was really accommodative and happy to help anytime. Things that could have been better - Having water filled up in room instead of we going out of room and filling up bottles everytime. Also there were no kettle placed in the room and even upon multiple requests, the request for kettle was denied by the hotel. Also the hotel did serve couple of fruits on day 1 in the room, and thereafter we stayed for 4 more nights and the complimentary fruits were not served at all.

Tugay Feyziyev

1/5

6 Dec, 2023

Vijesh Nair

4/5

6 Dec, 2023

Um Zayed

4/5

17 Dec, 2023

Rakesh Bordia

4/5

9 Oct, 2023

Daniel Fragoso Magalhães

4/5

29 Jan, 2024

The hotel is in the center of the city besides Novotel, from the same Accor group. It's extremely clean and practical. We arrived in the middle of the night and we had an amazing reception.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.