ibis Brussels City Centre

3.9/5(2.98K Reviews) rating

3 Star Hotel locationPin

Brussels, Flemish Region

1/92

About hotel

Located in the lively heart of Brussels, the ibis Brussels City Centre offers affordable and comfortable accommodations suitable for all kinds of travelers. Whether you're a budget-conscious tourist or a businessman on the go, our award-winning 3-star hotel will ensure a top-notch experience during your stay. Conveniently situated near the famous La Grand Place, our hotel boasts 236 modern and stylish guestrooms. Each one is equipped with an LED television, complimentary Wi-Fi, and sleek bathrooms featuring showers and hairdryers. Work remotely or catch up on emails easily with our well-appointed desks and desk chairs. But the real highlight of our hotel is its prime location. Not only are we within walking distance to popular attractions like St. Catherine's Square and Brussels Christmas Market, but the renowned Hotel de Bellevue is just a short stroll away. Take a leisurely walk down Rue Neuve or immerse yourself in the cultural richness of Brussels along Rue des Bouchers, all just a stone's throw from our hotel. To make your stay as comfortable as possible, we offer a range of convenient amenities. From free Wi-Fi and tour/ticket assistance to a 24-hour front desk, we've got you covered. Business travelers can take advantage of our wired internet facilities and dry cleaning services. With 1119 square feet of conference space, we also make for a perfect venue to host corporate events and meetings. After a day of exploring, relax and unwind at our snack bar/deli or sip on a drink at our bar/lounge. Our delicious buffet breakfast, served on weekdays and weekends, will fuel you up for a day of adventure in Brussels. And with our close proximity to Brussels Airport (BRU), as well as Antwerp (ANR-Antwerp Intl.) and Charleroi (CRL-Brussels South Charleroi) airports, reaching our hotel is a breeze. Book your stay at ibis Brussels City Centre online and experience affordable luxury in the heart of Brussels. Our hotel, located at Rue Joseph Plateau, 21000, Belgium, offers easy access to the city's most popular attractions, making it the perfect base for your next trip. Don't miss the chance to discover the vibrant and cultural city of Brussels with us. Book now!

Highlights

• Conveniently located in central Brussels, steps away from St. Catherine's Square and Brussels Christmas Market • Within walking distance to popular attractions such as La Grand Place and Jeanneke Pis • Close proximity to Brussels Airport (17 km) and railway station (0.4 km) makes it easily accessible for travelers • Rated 3 stars by Hotelstars Union for a comfortable stay • 236 spacious and stylish guestrooms with complimentary WiFi and LED televisions • Snack bar, bar/lounge, and buffet breakfast options • Complimentary wireless Internet and tour/ticket assistance for convenience • Business amenities include wired Internet access, dry cleaning services, and conference space • A mix of luxury, boutique, and budget options for both casual and business travelers • Multilingual staff and 24-hour front desk for any assistance needed.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

236

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Vending machines

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Vending machines

Food & Beverages

Breakfast available

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

No cribs (infant beds) available.

Green Key (Foundation for Environmental Education).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Essential workers only - NO.

No cribs (infant beds) available.

Green Key (Foundation for Environmental Education).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.24 per room, per night.

We have included all charges provided to us by the property..

One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Only dogs and cats are allowed.

Service animals are allowed.

Pets allowed.

Service animals are exempt from fees/restrictions.

Maximum number of pets per room 1.

₹17,194

₹18,482

7% OFF

+ ₹1,195 taxes / night

Earn 183 Reward Points

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Partial Refundable

₹17,194

₹18,482

7% OFF

+ ₹1,195 taxes / night

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Earn 183 Reward Points

Amenities

Location

Joseph Plateau, Brussels, Flemish Region, 1000

View on Maps

Ratings & Reviews

3.9/5

2.98K Ratings

Jesús Francisco Aspilcueta Carnero

3/5

4 Jan, 2024

Good points The hotel location is great. The room is small but comfortable. The hotel amenities are ok. Improvements: The breakfast could have been better. Timing: Considering it was New Year, the hotel could have flexed the timing until 11 AM. Product: (ham, pancakes could have been better) the taste was not so good. Service: Eggs & beans were constantly running out and waiting lines were too long. There was only one person controlling and assisting guests during breakfast time. From my opinion, the restaurant was understaff. Cleanliness: The carpet in the alleys needs deep cleaning.

Sebastian

4/5

29 Oct, 2023

I like the decor of the SweetRoom compared to the look of the standard rooms. As the other reviews say it's a little small especially in the bathroom though it wasn't a big problem for us. All very clean. The electric shaver socket wasn't working unfortunately. Check in was easy and pleasant thanks to the friendly staff member, the others we encountered were also nice including a housekeeper and breakfast staff. The breakfast is good and like other ibis hotels I have visited. Check out is also easy as you can just drop the key cards into a box and get going. Amazing location, only a short walk to Grand-Place and metro stations.

Heidi C.

5/5

12 Nov, 2023

I was very satisfied with the hotel. All members of staff were extremely friendly and helpful. The room was clean, the bed was comfortable and it was ideal for a two-night stay. The breakfast was tasty with lots of options available. The location was ideal for anyone wanting to visit the city. For the price I paid, it was perfect.

Andy Billington

4/5

3 Nov, 2023

Hotel is well located, rooms are fairly typical IBIS style and two lifts means they are pretty well accessible. Welcome to the hotel was warm and friendly. The only issue we had was that despite trying six times there was never anyone at the bar, at one point a staff member walked past and told us 'she'll be there in a minute' - 10 minutes later she still wasn't there so we gave up.

Jesús Francisco Aspilcueta Carnero

3/5

4 Jan, 2024

Sebastian

4/5

29 Oct, 2023

Heidi C.

5/5

12 Nov, 2023

C. Rossi

5/5

14 Jan, 2024

Fantastic hotel with well-designed rooms with a bench, desk and chair, an inviting lobby, internet desk, work area and bar. Also a mini-convenience store for snack food. The rooms don’t have a fridge, the reception has one and can store your food if you’d like. The staff were friendly and helpful. Easy to get to by metro and perfect for a weekend stay.

Andy Billington

4/5

3 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.