ibis Cardiff

3.9/5(935 Reviews) rating

3 Star Hotel locationPin

Cardiff, Wales

1/53

About hotel

Welcome to Cardiff, a bustling city full of opportunities and exciting experiences. Let ibis Cardiff be your home away from home during your stay. Whether you're a curious traveler or a busy businessperson, our conveniently located hotel offers affordable and comfortable accommodations suitable for all. Our 102 air-conditioned guestrooms provide a cozy sanctuary after a day of exploring. Stay connected with complimentary Wi-Fi while enjoying cable entertainment. Need to catch up on work? No problem. Each room is equipped with a desk and a safe for your convenience. Step outside and immerse yourself in the vibrant city center. Take a short 5-minute walk to popular landmarks like Cardiff Metropolitan Cathedral and Cardiff International Arena. Want to do some shopping? The Capitol Shopping Centre is just a stone's throw away. Feeling hungry? Our in-house restaurant offers a delicious selection of meals, while our snack bar/deli provides quick bites. End your day with stunning views of the city on our terrace. And don't worry, we've got you covered with free Wi-Fi, a TV in the common area, and a reception hall. For our business guests, we offer express check-in and check-out, complimentary newspapers, and self-parking (additional fees may apply). Our prime location, only 26.8 km from Cardiff International Airport and 75.1 km from Bristol International Airport, makes it easy to reach key tourist locations and attractions. Choose ibis Cardiff and experience the best of this vibrant city. Our welcoming staff, convenient amenities, and prime location make us the top choice for all. Book ibis Cardiff online now and enjoy the affordable room prices. See you soon at Churchill Way, WalesCF10 2HA, United Kingdom.

Highlights

• Located in Cardiff City Centre, within walking distance of top tourist attractions • Eco-friendly accommodation with 102 air-conditioned guestrooms • Complimentary wireless internet and cable TV in all rooms • Easy access to Cardiff International Airport (26.8km) and Cardiff Central Railway Station (0.6km) • Nearby attractions include Cardiff Castle, Cardiff Bay, and National Museum Cardiff • Ideal for both casual and business travelers • On-site amenities include a restaurant, bar, terrace, and gift shops • Express check-in/check-out and complimentary newspapers in the lobby • Self-parking available for a fee • Budget-friendly option with comfortable accommodations and convenient location

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

102

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Terrace

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Terrace

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

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Amenities

Location

Churchill Way, Cardiff, Wales, CF10 2HA

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Ratings & Reviews

3.9/5

935 Ratings

Lauren Nimmo

2/5

18 Feb, 2022

The room was so tired and just generally looked old. Towels were just dumped on the bed, looked clean but not ideal. For the record, however, the staff redeem this place. They were all lovely, helpful and really pleasant to interact with.

NAT ———

1/5

24 Feb, 2022

If I was ever asked which was my worst hotel experience, I’d say this one. The cleaner broke into my room twice, once while sleeping, once while half naked. The staff there are cold and don’t respect your privacy. The rooms and bathrooms don’t have locks and they come in whenever they like and your keys to get into the room never work. The beds are extremely uncomfortable and hard to sleep on with pillows as comfortable as a bag of chopsticks and a mattress as hard as a granite worktop. My bed also had a mysterious stain on it. The manager (Mark) was very rude and unprofessional. They also won’t help store your bags. There is a premier inn nearby. One word to describe this hotel: Primitive. DO NOT STAY AT IBIS.

Nadeen Fathima

4/5

14 Apr, 2022

Had a good experience at Ibis except that fact that the rooms are small! But for the price ,it’s okay. The Location is great,very close to the city centre and many nearby attractions. The staff were helpful and the for a three day stay,the rooms were cleaned everyday. If you aren’t going to be sitting the room all day and need a hotel in the centre, go for it!

Olivia Mattravers

1/5

2 Apr, 2022

Hotel decor was awful, felt very unwelcoming as soon as you walked in. I work for Accor hospitality and couldn’t even get any discount from them so had to pay the full £60 which was completely not worth it. The room felt like it had very thick air with an off smell and the room decor was dated. Got woken up by housekeeping knocking on my door to see if I was out the room at 9am and couldn’t get back to sleep. Would not recommend this hotel.

Lauren Nimmo

2/5

18 Feb, 2022

NAT ———

1/5

24 Feb, 2022

Nadeen Fathima

4/5

14 Apr, 2022

TAI

3/5

19 Feb, 2022

Very courteous staff. I called the reception to extend my stay for one more night I was told the price is £129🙄 Hell no! I just checked your website it has now been reduced to £44. I wonder why... I guess they wanted to rob people because of the bad weather (storm Eunice) . Your rooms are not worth more than max £50 a night.

Olivia Mattravers

1/5

2 Apr, 2022

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.