ibis London City - Shoreditch

4.2/5(3.66K Reviews) rating

3 Star Hotel locationPin

London, England

ibis London City - Shoreditch exterior_detail

1/75

About hotel

Experience the vibrant energy and endless possibilities of London's city center when you stay at our conveniently located hotel, ibis London City - Shoreditch. Situated just steps away from must-see landmarks such as Brick Lane and Old Spitalfields Market, our prime location also offers easy access to the renowned Tower of London, a mere 4-minute walk away, and the picturesque Tower Bridge, just a 6-minute stroll from our address at 5 Commercial Street, EnglandE1 6BF, United Kingdom. Our hotel offers 348 well-appointed guestrooms, each thoughtfully designed for your ultimate comfort. Watch your favorite shows on our flat-screen TVs or stay connected with our complimentary Wi-Fi. Our bathrooms feature invigorating showers and hairdryers, while our diligent housekeeping team attends to your every need. Enjoy the convenience of in-room coffee and tea makers and take advantage of our spacious work desks. Venture out and discover the city's iconic attractions, including the bustling Financial District, the distinctive Gherkin building, and the breathtaking Sky Garden, all easily accessible from our hotel. If you're here for business, our prime location near Liverpool Street and the Barbican Arts Centre makes us the perfect choice. And when you return from your adventures, unwind with our convenient amenities, including complimentary Wi-Fi and helpful tour/ticket assistance. For all your business needs, our 24-hour front desk, safe deposit box, and elevator provide ease of access and peace of mind. Start your day with a delicious breakfast buffet at our on-site restaurant, Foggs, or grab a quick bite from our snack bar/deli. Relax with a refreshing drink at our bar/lounge before retiring to your comfortable room at ibis London City - Shoreditch. Book ibis London City - Shoreditch online for an affordable and convenient stay in the heart of London. With Heathrow Airport just 32.1 km away, getting to and from our hotel is hassle-free. Let us be your gateway to the best of London with our high-quality yet affordable accommodations.

Highlights

• Prime location in the London City Centre, near popular tourist attractions such as the Tower of London and Tower Bridge • Easy access to multiple airports and railway stations, with Heathrow Airport being the preferred choice • Variety of room options, including 348 stylish and comfortable guestrooms • Complimentary Wi-Fi and digital programming for entertainment in each room • Convenient amenities, like tour/ticket assistance and a snack bar/deli, for a stress-free stay • On-site restaurant and bar for delicious meals and drinks • Suitable for both casual and business travelers, with a 24-hour front desk and business amenities available • Nearby financial district and attractions like the Old Spitalfields Market and the Gherkin for a well-rounded experience.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

348

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Contactless check-in is available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Pets allowed.

Service animals are allowed.

₹22,312

₹26,777

17% OFF

+ ₹3,957 taxes / night

Earn 262 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹22,312

₹26,777

17% OFF

+ ₹3,957 taxes / night

Update Price

Earn 262 Reward Points

Amenities

Location

Commercial St, London, England, E1 6BF

View on Maps

Ratings & Reviews

4.2/5

3.66K Ratings

Stéphane A

4/5

24 Dec, 2023

During our three-night stay at Ibis Hotel Shoreditch in December 2023, my fiancée and I found the accommodations to be both clean and inviting. The room boasted a pleasing cleanliness and a cozy ambiance, offering ample space for our comfort. While we did note a limitation in TV channel options, overall, the establishment presented itself as a commendable three-star hotel. A particular highlight of our experience was the great customer service provided by Mady at the reception. Mady's attentiveness and assistance were noteworthy, especially when it came to accommodating changes to our stay period. This positive interaction with the staff further enhanced our overall impression of the hotel, contributing to a memorable and satisfactory visit.

Adil Hazeen

5/5

7 Jan, 2024

Very friendly and welcoming staff. The breakfast buffet is always beeing refilled so you just have to wait for a short moment if something runs out. Rooms are good, clean and had everything one needs during a short trip to the city. Overall clean hotel, reasonable prices and very close to public transport. Shopping facilities just besides or around the corner.

Tanvir Murad

5/5

3 Dec, 2023

Exceptional stay! From the moment I arrived, the hotel impressed with its top-notch service and outstanding amenities. The staff was attentive and friendly, ensuring a seamless experience. The room was not only comfortable but also beautifully designed, creating a cozy retreat. The attention to detail throughout the hotel, from the decor to the amenities, truly set it apart. I thoroughly enjoyed my stay and highly recommend this hotel for anyone seeking a memorable and experience.

A. V.

2/5

29 Oct, 2023

In my opinion more of a two stars hotel. Maybe once it was appropriate to call itself three stars, but it clearly deteriorated and you can see it aged. Bed linens were not new and clearly had some age. As well the carpet floor had some stains. The vents in the bathroom were very dusty and the tap was creaky. The bathroom was completely made of plastic - like a cabin. Time to renew it. Everything however was clean and worked. The window are not sound proof, you could hear sirens and cars from outside. The breakfast was good and at a very reasonable price. Better you come a little earlier, otherwise you have to wait. The area is centrally located as well. Staff was friendly.

Stéphane A

4/5

24 Dec, 2023

Adil Hazeen

5/5

7 Jan, 2024

Tanvir Murad

5/5

3 Dec, 2023

A. V.

2/5

29 Oct, 2023

Allison Goldberg

3/5

8 Dec, 2023

If you’re looking for a 2-3 star basic, small hotel, then this one is OK, however 300€/night can’t be justified! The rooms are tiny and the bathroom is like one you’d find on an airplane or train. The decor was pretty bad. The location is fantastic in the center of London city. I was traveling here for work and ended up rebooking somewhere nicer.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.