ibis Madrid Calle Alcala

4.2/5(2.38K Reviews) rating

1 Star Hotel locationPin

Madrid, Community of Madrid

ibis Madrid Calle Alcala exterior_detail

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About hotel

Welcome to our charming hotel located in the lively and bustling neighborhood of San Blas-Canillejas in Madrid. Get ready for an unforgettable experience filled with convenience, comfort, and outstanding service. Whether you're visiting for business or leisure, our hotel is the perfect choice for you. Step into one of our 128 air-conditioned rooms, meticulously designed to make you feel right at home. Relax and unwind as you enjoy your favorite shows on the flat-screen TV, while staying connected with complimentary Wi-Fi. Our rooms are equipped with all the amenities you need, including a telephone and a safe, ensuring a comfortable stay. Explore the nearby attractions that await you. Immerse yourself in the vibrant atmosphere of Calle de Alcalá or indulge in a shopping spree at the Campo de las Naciones Shopping Center. Take a leisurely stroll through the picturesque Juan Carlos I Park or satisfy your shopping cravings at the Arturo Soria Plaza Shopping Center. And don't forget to visit the renowned IFEMA exhibition center, just a short distance away. After a day of adventure, unwind on our terrace and enjoy the breathtaking views of the city. Stay connected with complimentary Wi-Fi throughout the hotel, and let our dedicated tour and ticket assistance help you plan your itinerary. We also offer convenient services such as dry cleaning, a 24-hour front desk, and luggage storage, ensuring your every need is taken care of. Indulge your taste buds at our delightful on-site restaurant, Vino y Compania, where you'll find a variety of delectable dishes. If you're in a hurry, grab a quick bite at our cozy coffee shop. And to end your day on a high note, treat yourself to a refreshing drink at our stylish bar. Don't forget to start your mornings right with our scrumptious buffet breakfast, available daily from 6:30 AM to noon. With its close proximity to Adolfo Suarez Madrid-Barajas Airport, our hotel offers a hassle-free journey for travelers. Just 7.5 km away, you can start your adventure without any worries. Experience the epitome of comfort, convenience, and exceptional service at our remarkable hotel in Madrid's San Blas-Canillejas neighborhood. Book your stay at ibis Madrid Calle Alcala online today and discover the true essence of this vibrant city. Don't miss out on our affordable ibis Madrid Calle Alcala room prices. Find us at Calle de Valentin Beato, 20, Madrid 28037, Spain for easy access.

Highlights

• Convenient location in San Blas-Canillejas, Madrid • 4-minute drive to Cívitas Metropolitan Stadium and 6 minutes to IFEMA • Close proximity to WiZink Center (3.1 mi) and Santiago Bernabéu Stadium (4.5 mi) • 128 air-conditioned rooms with flat-screen TVs and complimentary Wi-Fi • Nearby attractions include Calle de Alcalá, Centro Comercial Campo de las Naciones, and Juan Carlos I Park • Terrace with views, complimentary Wi-Fi, and tour/ticket assistance • Business amenities include 24-hour front desk, luggage storage, and dry cleaning/laundry services • On-site dining options at Vino y Compania and a coffee shop/cafe • Bar/lounge for drinks and buffet breakfast available daily (additional fee) • 7.5 km (4.7 mi) from Adolfo Suarez Madrid-Barajas Airport

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

128

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Terrace

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Snack bar

Terrace

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 20.

Pet max weight (per pet) in lb is 44.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

No rollaway/extra beds available.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are allowed.

Pets allowed.

Pet max weight (per pet) in kg is 20.

Pet max weight (per pet) in lb is 44.

Maximum number of pets per room 2.

Service animals are exempt from fees/restrictions.

₹7,501

₹8,042

7% OFF

+ ₹586 taxes / night

Earn 80 Reward Points

Select Rooms

OPTION 1

Refundable

₹7,501

₹8,042

7% OFF

+ ₹586 taxes / night

Update Price

Earn 80 Reward Points

Amenities

Location

San Blas Canillejas, Madrid, Community of Madrid, 28037

View on Maps

Ratings & Reviews

4.2/5

2.38K Ratings

D. G.

4/5

7 Jan, 2024

I stayed for 9 nights over the New Year holidays. The room was cleaned daily and on time. Breakfast is typical of the ibis brand. Please note: if you don't come for breakfast before 8:30 there will likely be no seats and you will have to wait. I didn't like the coffee. The bed was comfortable. The room was quiet. The reception staff was very overworkedand and this does not allow them to perform their duties adequately. For the last two nights I had no heating in the room due to a technical problem. I had to ask several times for repairs because they didn't want to believe me that the heating wasn't working. Finally the technician came but could not fix the problem. Thank God it wasn't too cold outside. Overall, I am left with a pleasant impression of the hotel and for the price I paid it was a good option.

Patrick Adrian CONGE

1/5

6 Dec, 2023

I am an Accor Gold member and this was the worst check in experience in 5 years of loyalty with them. First of all, Laura the check in staff was arrogant and I believe her personality is not fit for a front desk job. The next guys that I talked to in the evening were great but my impression about the hotel and Madrid had already been negative on my first encounter with her. As mentioned above, a Gold member treated with arrogance, I don't know how she will treat "ordinary" guests. Status members normally get free welcome drinks on the number of registered guests. Laura just gave me one instead of 5 as this is their hotel policy and that they (Ibis) are losing money over free drinks (lol). Rooms are small but clean, location is close to metro. I will not be coming back to this hotel and seriously considering my loyalty to Accor.

Katy Harrison

2/5

29 Oct, 2023

We were placed in a smoking room upon arrival. There is no option to book a non-smoking room on the Accor website, and in 2023 I would have thought that the default would be non-smoking unless specified. It was honestly disgusting and the smell gave me a headache for over 24 hours. We were moved the next day to a non smoking room however the air conditioner didn't work. My partner had the breakfast one morning which he said was average and had a poor selection. Would not stay again when visiting Madrid.

D. G.

4/5

7 Jan, 2024

Patrick Adrian CONGE

1/5

6 Dec, 2023

Katy Harrison

2/5

29 Oct, 2023

Mai Anh Ngo Nguyen

4/5

26 Aug, 2023

The room is nice, clean, spacious n warm , the toilet is pretty spacious too . It’s pretty close to the airport bout 10 or 15 minutes, they also have parking lots which is a big deal if you have a car with you. There is a small supermarket nearby n metro at couple minutes of walking, the room doesn’t have a fridge.

Özgür Ozan

5/5

20 Jan, 2024

Affordable but away from the city However metro is literally 2 min walk away and takes you to the center in 20 min.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.