ibis Marrakech Palmeraie Hotel

4.3/5(2.54K Reviews) rating

3 Star Hotel

ibis Marrakech Palmeraie Hotel primary_image

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About hotel

Welcome to the ibis Marrakech Palmeraie Hotel, where luxury meets affordability. Located on Avenue Abdelkrim Khattabi, our hotel is just a short drive away from the iconic Jemaa el-Fnaa square and the captivating Musée Aman pour la Civilsation de l'Eau au Maroc. Immerse yourself in the vibrant culture of Marrakech, with the entertainment district right at your doorstep. Our hotel offers 147 air-conditioned rooms, each equipped with modern amenities like flat-screen TVs and complimentary Wi-Fi. Our private bathrooms feature showers, complimentary toiletries, and hair dryers for your convenience. Unwind and relax on our picturesque terrace with stunning garden views, or take a dip in our outdoor pool and soak up the sunlight. As a business traveler, you can take advantage of our 24-hour business center, conference space, and meeting room. Our concierge services and area shuttle are also available to make your stay as seamless as possible. And for dining, our restaurant offers delicious international cuisine, while our bar and poolside bar serve refreshing drinks. Located in the heart of the entertainment district, our hotel offers easy access to top attractions such as Le Grand Casino de la Mamounia and Palmeraie Palace Golf. The Menara Airport is also just a short distance away, making our hotel the ideal choice for both business and leisure travelers. Experience our impeccable service, top-notch amenities, and unbeatable location with affordable ibis Marrakech Palmeraie Hotel room prices. Book ibis Marrakech Palmeraie Hotel online and discover the vibrant city of Marrakech with ease and comfort. Our goal is to provide an unforgettable experience for our guests, with our attentive staff and prime location. Let us make your stay in Marrakech a memorable one.

Highlights

• Perfect for leisure and business travelers • Located in the lively entertainment district • Air-conditioned rooms with flat-screen TVs and free Wi-Fi • Close to popular tourist attractions like Musée Aman pour la Civilsation de l'Eau au Maroc and Majorelle Gardens (within 6km) • Outdoor pool and stunning views from the terrace • Easy access to Menara Airport (12.4km) and Marrakech train station (6.7km) • On-site restaurant serving international cuisine and a bar/lounge with poolside drinks • Business center, free newspaper, and conference space available for meetings and events.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

147

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Vending machines

Terrace

Concierge desk

Children's Pool

Game Room

Breakfast available

Transportation

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Snack bar

Vending machines

Terrace

Concierge desk

Activities

Children's Pool

Game Room

Food & Beverages

Breakfast available

Services

Transportation

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MAD 11.00 per person, per night. This tax does not apply to children under 12 years of age..

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Individually-wrapped food options are available for lunch.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Contactless check-in and contactless check-out are available.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets allowed.

₹4,662

₹4,968

6% OFF

+ ₹432 taxes / night

Earn 50 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹4,662

₹4,968

6% OFF

+ ₹432 taxes / night

Update Price

Earn 50 Reward Points

Amenities

Location

Rte de Casablanca, Marrakech, 40000

View on Maps

Ratings & Reviews

4.3/5

2.54K Ratings

Onur Ozsoy

2/5

2 Jan, 2024

Hotel IBIS Palmeraie is the worst IBIS that I have ever stayed in. When you enter the hotel, there is heavy smoke. Inside the hotel there is heavy smoke. I saw a person smoking in front of his room. The rooms are not very clean. They don't provide hand towels. They only provide one bath towel per person. There is also no hair dryer in the rooms. They have only one hair dryer at the reception. When you need it, you have to go to the reception to borrow the hair dryer, and return it after use. The rooms are falling apart. The most of the rooms in the basement and second floor are smoking. The first floor is non-smoking. We had to change our room three times. One of the rooms had a lot of ants everywhere. You can see them in my video. The hotel does not have enough parking space. There is a soil field next to the hotel, you have to pay 10 DHS per night to park there. I do not recommend this hotel. The pictures of the hotel do not tell the truth. I gave two stars to the workers. Karim and Fatima at the reception are nice people. The other workers are also polite and nice. So, I give two stars for them. The hotel deserves no star.

Akram Barry

5/5

29 Aug, 2023

I had a very good experience with this amazing hotel, it’s location, it’s well-equipped rooms, and most importantly its friendly and brilliant staff, I still remember that friendly n talented barman called Silim, his hospitality and kindness are impressive, I couldn’t stop my self to not write, to both the hotel and my Moroccan friend, a good comment.

Paul Farrow

1/5

9 Sep, 2023

A very tired hotel in need of a complete reburb. Breakfast was a disaster with most items of food not available. Also no crockery or cutlery. TV remote in room broken and air con not working. Staff had little or no customer-focused aptitude. I have stayed in Ibis hotel in other countries and expect a satisfactory standard for a budget hotel but this one fell far short. One redeaming thing was that we had to vacate our hotel in the Medina because it was damaged in the 2023 earthquake. We booked the Ibis online and arrived early after no sleep for 24 hours because of the quake. The reception staff were very accommodating and we were able to have breakfast and get into our room by 10:30 to be able to catch a few hours sleep.

Emna Ben Ouacheh

1/5

1 Jun, 2023

Horrible experience, Ibis Palmeraie doesn’t even deserve half star. The condition of the rooms were very bad. Bed sheets, linens were dirty. Toilet was horrible. AC is not working, Internet is not working. Phone is not working. TV is not working. Ambience was very bad. the receptionist are careless and not good when it comes to communication especially the night team. And I got insects in my room.

Onur Ozsoy

2/5

2 Jan, 2024

Akram Barry

5/5

29 Aug, 2023

Paul Farrow

1/5

9 Sep, 2023

Modou MBAYE

4/5

12 Nov, 2023

Clean room but breakfasts can be better because we are in Morocco the food has to be excellent

Emna Ben Ouacheh

1/5

1 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.