ibis Santiago Estación Central

4.1/5(4.11K Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

1/45

About hotel

Searching for affordable accommodations in the bustling city of Santiago? Look no further than ibis Santiago Estación Central. Our location in the vibrant Estación Central area offers excellent value for money for both business and leisure travelers. Our 132 guestrooms boast modern design and unbeatable comfort. Sink into the cozy memory foam bed, surrounded by soft bedding and indulge in a variety of satellite channels on the flat-screen TV. Plus, stay connected with complimentary high-speed Wi-Fi, available in every room. Located within walking distance of both the University of Santiago-Chile and the charming Parque Quinta Normal, our hotel is also close to popular attractions like the National Museum of Natural History and the Centro Cultural Matucana 100. Don't miss out on the chance to visit the Museum of Memory and Human Rights, just a stone's throw from our hotel on Av Libertador Bernardo O'Higgins, 3780, Comuna Estacion Central, Region Metropolitana9160000, Chile. Relax and recharge in our comfortable common area, complete with free Wi-Fi access. For added convenience, our hotel offers concierge services and a complimentary shuttle service within a 100 km radius. Treat yourself to a delicious meal at our on-site restaurant or take advantage of 24-hour room service for a late-night snack. Business travelers will appreciate our range of amenities, including complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Arriving by train? Opt for our convenient pick-up service, available for a nominal fee. With its unbeatable location and top-notch amenities, ibis Santiago Estación Central is the ideal base for your visit to Santiago. Don't forget, Santiago Intl. Airport is only 15.6 km away, making transportation to and from your stay a breeze. Don't wait any longer, book your stay at ibis Santiago Estación Central online and take advantage of our affordable prices. Discover the delights of Santiago, with the comfort and convenience of ibis.

Highlights

• Located in the heart of Santiago's Estación Central neighborhood • Steps away from University of Santiago-Chile • 13-minute walk to Parque Quinta Normal • Range of rooms including 132 guestrooms with flat-screen TVs and memory foam beds • Complimentary amenities, including Wi-Fi and satellite programming • Close proximity to popular tourist attractions such as National Museum of Natural History and Museum of Memory and Human Rights • Within 3.8 km of the historic Palacio de la Moneda • Just 15.6 km from Santiago Internacional Airport • On-site amenities include complimentary Wi-Fi, concierge services, and free parking • Business amenities include 24-hour front desk and dry cleaning/laundry service • On-site restaurant and 24-hour room service available for meals • Complementary area shuttle for attractions within 100 km • Ideal for both business and casual travelers seeking a range of options from luxury to budget.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

132

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Breakfast available

Train Station Pickup Service

Transportation

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Snack bar

Concierge desk

Food & Beverages

Breakfast available

Services

Train Station Pickup Service

Transportation

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property uses solar energy.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

This property uses solar energy.

Safety features at this property include a fire extinguisher.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels).

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

The photos in this description reflect the brand standard and are provided for illustrative purposes only..

Cashless payment methods are available for all transactions.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹6,605

₹7,722

14% OFF

+ ₹0 taxes / night

Earn 66 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹6,605

₹7,722

14% OFF

+ ₹0 taxes / night

Update Price

Earn 66 Reward Points

Amenities

Location

Av Lib Ber O Higgins, Santiago, Santiago, 9160000

View on Maps

Ratings & Reviews

4.1/5

4.11K Ratings

Leonie van Weenen

5/5

4 Dec, 2023

We had a very nice stay. The man who worked at the reception on December 3, 2023 was very helpful. He helped us with everything (especially arranging SIM cards). Unfortunately we don't know your name: but thanks again for everything! We can appreciate this.

Alenka Mali

1/5

30 Dec, 2023

Very bad experience at this hotel! Loud and really bad music playing by the DJ, all day long. It says 24 kitchen but after 10pm they sell only chips and frozen sandwich. Its dirty and things in the shower were broken. The staff was friendly but that was the only good thing. Btw, really bad location

Josias Magliocchini

5/5

8 Oct, 2023

Super friendly and professional Staff! Cristian took great care of us! We were in transit through Santiago and rested at Ibis Estación Central, a bit rough area but a wonderful Hotel walking distance from the Bus Station, literally across the street.

Rodrigo Barbosa

2/5

7 Dec, 2023

Upon my arrival for check-in on the 24th at 10:45 PM, I encountered only one staff member at the reception, who was occupied with closing the cash register reports. While I understand the importance of these tasks, I was disappointed to wait around 15 minutes without being attended to, especially considering Accor's promise of priority service for GOLD members, a commitment prominently displayed at the hotel's reception. After almost 20 minutes, another employee arrived to assist me. However, there was an issue with the billing for my stay. Having paid with points from the Accor loyalty program, there should have been no additional charge, yet they initially attempted to charge me USD 220. Thankfully, after my intervention, they rectified the mistake. Furthermore, as a GOLD member, I am entitled to a welcome drink, which was not initially offered. I had to request the voucher from the receptionist. Regrettably, my concerns were not limited to the reception area. In my room, I found a torn bedsheet, worn towels, and a shower with low water pressure that did not heat up properly. These details significantly compromised the comfort of my stay. As a frequent traveler and familiar with Ibis standards around the world, I must express my disappointment with my experience in Santiago. I had higher expectations from the brand, particularly regarding the benefits and care for Accor's GOLD members.

Leonie van Weenen

5/5

4 Dec, 2023

Alenka Mali

1/5

30 Dec, 2023

Josias Magliocchini

5/5

8 Oct, 2023

Rodrigo Barbosa

2/5

7 Dec, 2023

sasha yevgeni

5/5

21 Jul, 2023

Their lady manager is amazing she was so helpful and thoughtful. I really appreciate. The only problem is that after night falls, they are a lot of organized crime 🤔 front of hote!!!you can't blame the hotel !! They said they have been communicating with city officials detective units, but officials did not care or did anything 🤔 so just be careful.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.