il Chiostro delle Cererie

3.9/5(325 Reviews) locationPin

Matera, Basilicata

1/43

About hotel

Get ready to be amazed by the irresistible enchantment of our hotel, Il Chiostro delle Cererie. Located at Via delle Cererie, 16, Matera75100, Italy, our charming property is just a short 10-minute stroll from the iconic Sassi and the Park of the Rupestrian Churches, as well as the renowned Convent of Sant'Agostino. Book il Chiostro delle Cererie Online now and discover the wonders of this historic city. Choose from one of our 17 cozy and inviting guestrooms, each meticulously designed with your comfort in mind. Featuring modern amenities such as a flat-screen TV, and a private bathroom complete with a shower and complimentary toiletries, our rooms provide the perfect retreat after a day of exploring. Rest assured that your room will always be immaculate and welcoming thanks to our exceptional housekeeping services. But it's not just our luxurious accommodations that set us apart - experience a range of impressive attractions and activities during your stay. Take a leisurely stroll through our gardens and terrace, where breathtaking views of the city await. Let our concierge assist you in planning your perfect itinerary and don't miss the opportunity to enjoy a peaceful outdoor lunch at our lovely picnic area. For the more adventurous, be sure to check out our bicycle tour information. We understand the importance of balancing work and relaxation, which is why we offer a variety of business amenities including dry cleaning and laundry services, a 24-hour front desk, and luggage storage. Our convenient roundtrip airport shuttle and complimentary self-parking make transportation a breeze. After a day of sightseeing, treat yourself to a selection of delicious snacks from our snack bar or unwind with a refreshing drink at our bar and lounge. And start your day off right with our complimentary buffet breakfast, featuring wholesome and tasty options. Your ideal Matera escape awaits at Il Chiostro delle Cererie. Book your stay with us today and create unforgettable memories. We can't wait to welcome you to our charming hotel.

Highlights

• Located in the heart of Matera's historic Sassi district • Within a 10-minute walk of Sassi and the Park of the Rupestrian Churches and the Convent of Sant'Agostino • Only 1 km from the San Giovanni Battista Church • Comfortable rooms with flat-screen TVs and daily housekeeping service • Complimentary toiletries and bidets in bathrooms • Nearby attractions within walking distance, including Palombaro Lungo and Domenico Ridola National Archaeological Museum • Luxurious amenities such as a terrace, garden, concierge services, and bicycle tour information • Ideal for business and leisure travelers alike • Dry cleaning/laundry services, 24-hour front desk, and luggage storage available • Roundtrip airport shuttle and free self parking offered • Snack bar/deli and bar/lounge for dining options, and complimentary buffet breakfast served daily.

Quick Facts

Check-In

3:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Accessible parking

Library

Terrace

Concierge desk

BBQ/Picnic area

Hiking

Airport shuttle service

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Smoke-free property

Snack bar

Accessible parking

Library

Terrace

Concierge desk

Activities

BBQ/Picnic area

Hiking

Services

Airport shuttle service

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 15 years of age..

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Service animals are allowed.

Maximum number of pets per room 2.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.

This property accepts credit cards and cash.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Professional property host/manager.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)..

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Pets cannot be left unattended.

Service animals are allowed.

Maximum number of pets per room 2.

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Amenities

Location

Via Cererie, Matera, Basilicata, 75100

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Ratings & Reviews

3.9/5

325 Ratings

Kate Ojo

5/5

21 Apr, 2019

Great Hospitality....... It’s a great place to stay.... Staff were friendly caring and pleasant, starting from the reception. Meals are very good and delicious... Rooms are warm while outside is very cool. Well maintained hospital. I highly recommend the hotel for locals and foreigners. I would probably choose Chiostro Delle Cererie next time as I have experience warm welcomes of the staff, excellent service and pleasantness of hotel crew.

Joshua C

5/5

13 Sep, 2019

Beautiful and tranquil hotel very close to Matera’s city centre (literally 5-10 minutes on foot). Very clean and the staff are fantastic, they are always available to ensure your stay is the most comfortable and pleasant possible. Breakfast is like an advert with a gorgeous terrace with cute tables and chairs to relax and start your day. 100% recommended and will definitely be coming back! Grazie a tutti 😊

Obioma Ojen

5/5

30 Sep, 2019

I strongly recommend the hotel, it is a very peaceful place where to relax and enjoy the beautiful cloister and have a tasty breaksfast. The hotel is just 10 minutes walk from the main attractions of the city. The staff is very helpful. I will come back for sure.

Kate Ojo

5/5

21 Apr, 2019

Joshua C

5/5

13 Sep, 2019

Obioma Ojen

5/5

30 Sep, 2019

Oreste Galea

3/5

15 Oct, 2019

Excellent to park your car safely. Just off the town centre (10 min walk). Basic room but clean and minimum breakfast. Poor WiFi in room. Otherwise ok for a night over.

Marta Lombardía Castillo

5/5

10 Oct, 2019

Excellent hotel, location and accommodation. Also the staff was amazing!! The receptionist and the rest were super kind and payed attention to every detail. I will come back for sure!!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.