Impala Hotel

3.7/5(156 Reviews) rating

3 Star Hotel

1/65

About hotel

Located in the heart of Nairobi, the Impala Hotel is the ideal choice for travelers looking for affordable and convenient accommodations. Our prime location on Parklands Road, Westlands offers easy access to the Jomo Kenyatta International Airport and the city's popular attractions. Immerse yourself in the vibrant energy and rich culture of Nairobi during your stay with us. Our 27 air-conditioned guestrooms have been thoughtfully designed to provide a tranquil retreat from the bustling city. Each room features a private balcony or patio, offering stunning views of Nairobi. Stay connected with complimentary wireless internet and enjoy your favorite shows with cable programming. Our modern bathrooms are equipped with refreshing showers and complimentary toiletries for your convenience. Discover all that Nairobi has to offer with our hotel as your base. The Oshwal Religious Centre, The Sarit Centre, and Nairobi National Museum are all within easy reach from our hotel. And for our business guests, the United Nations Office at Nairobi and Aga Khan University Nairobi are just a short distance away. After a long day of exploring or working, unwind on our terrace or in our garden and take in the breathtaking views. Stay connected with complimentary wireless internet access and let us take care of your laundry needs with our dry cleaning/laundry services. Our 24-hour front desk and luggage storage ensure a stress-free stay. Savor a delicious meal at our on-site restaurant and relax with a refreshing drink at our bar/lounge. Start your day off right with our hearty buffet breakfast, available daily. Our hotel also offers easy access to Nairobi's bustling business district, making it the perfect choice for business travelers. Make the Impala Hotel your home away from home during your visit to Nairobi. Our welcoming hospitality and superior amenities will make your stay comfortable and memorable. Book your stay with us online and take advantage of our affordable Impala Hotel room prices. Don't miss the chance to experience Nairobi's energy and culture. Book Impala Hotel Online today and make your Nairobi experience one to remember.

Highlights

• Conveniently located in Nairobi's Parklands neighborhood • Close proximity to Nairobi National Park (15km), United Nations Office at Nairobi (7.2km), and Thika Road Mall (11.9km) • 27 air-conditioned guestrooms with private balconies or patios and complimentary WiFi • Within 2km of popular tourist attractions such as Nairobi National Museum and The Sarit Centre • Near major universities and shopping centers • Terraced garden and free WiFi available • Business amenities include 24-hour front desk and luggage storage • On-site restaurant and bar/lounge offering a variety of meal and drink options • Easy access to Jomo Kenyatta Intl. Airport (20.1km) and Wilson Airport (7.5km)

Quick Facts

Check-In

11:30 AM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Smoke-free property

Pool Table

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Smoke-free property

Activities

Pool Table

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹2,154

₹3,257

34% OFF

+ ₹350 taxes / night

Earn 25 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹2,154

₹3,257

34% OFF

+ ₹350 taxes / night

Update Price

Earn 25 Reward Points

Amenities

Location

Parklands Rd, Nairobi

View on Maps

Ratings & Reviews

3.7/5

156 Ratings

Olufunke Olise

1/5

5 Jan, 2024

When I arrived they were surprised I was here and didn't know I had a reservation and I showed them the reservation and I told them I prepaid and they were surprised about that and I produce the receipt and they still had to make calls to confirm it and then find that we were taking our room and it was on the a single not two singles in one and a huge huge huge cockroach walked out of the bathroom as if we were in his room and the level of cleanliness is less than what we are used to then they moved this to a second room with two beds and more space more to what we had paid for and the shower did not wear but they provide s a bucket with a dipper so we can bring water from this sink to the bucket to clean with

Mart Ngugi

1/5

22 May, 2023

The worst, poor service, old rooms. I had to get assistance to unlock the door everytime. Unfriendly receptionist. You had to literally look for the person serving you to get service.

Carlos Arturo León Hernandez

2/5

20 Feb, 2020

The shower assigned to me was not working. You had to decide between taking a shower or flushing the toilet. I'm in a much better place now for only 2 extra dollars the night. It will get you out of trouble if you need a place to crash.

Olufunke Olise

1/5

5 Jan, 2024

Mart Ngugi

1/5

22 May, 2023

The worst, poor service, old rooms. I had to get assistance to unlock the door everytime. Unfriendly receptionist. You had to literally look for the person serving you to get service.

Carlos Arturo León Hernandez

2/5

20 Feb, 2020

John Wachira

4/5

23 Jan, 2018

Spacious hotel. delicious foods. modest prices. quiet and relaxing surroundings. With a car wash-excellent for weekend -when you want to attend to your belly and to your beast

Martin Mwangi

5/5

19 May, 2023

Nice reception, and great parking lot and open bar.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.