Imperial Floors

4.5/5(10.68K Reviews) rating

4 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

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About hotel

Imperial Floors is a luxurious 4-star hotel located in the heart of Tokyo, offering discerning travelers a unique blend of modern sophistication and historic charm. With a stay at Imperial Floors, guests will be centrally located within a 5-minute drive of iconic landmarks such as Tokyo Tower and Tokyo Dome, making it an ideal destination for those looking to explore the vibrant city. The hotel boasts 973 guestrooms, each elegantly designed with lavish furnishings and art collections that create an inviting atmosphere. Rooms feature modern amenities such as refrigerators, LCD televisions, and complimentary wired and wireless Internet access, ensuring a comfortable stay for every guest. The private bathrooms are equipped with deep soaking bathtubs and complimentary toiletries, adding a touch of luxury to the experience. Guests can choose from a range of accommodations, including luxurious suites and spacious rooms with breathtaking views of the city skyline. The personalized service at Imperial Floors ensures that every guest's needs are met with utmost care and attention to detail. The hotel's state-of-the-art spa and wellness center offers a range of relaxing treatments, while the indoor pool, sauna, and fitness center provide recreational amenities for guests to unwind and rejuvenate. Dining options at Imperial Floors are a culinary delight, with 8 restaurants serving French cuisine and a variety of international dishes. Guests can also enjoy refreshing drinks at one of the 3 bars/lounges on-site. The hotel's central location offers easy access to local attractions such as Hibiya Park, Ginza Six, and the Tokyo Imperial Palace, allowing guests to immerse themselves in the vibrant culture of Tokyo. Business travelers will appreciate the hotel's business center, conference facilities, and complimentary wired Internet access, making it an ideal choice for meetings and events. A roundtrip airport shuttle is available for a surcharge, providing convenience for guests traveling to and from Haneda Airport. With its exceptional hospitality, world-class amenities, and prime location, Imperial Floors is the perfect choice for travelers seeking a luxurious and memorable stay in Tokyo. Book Imperial Floors online now to experience the epitome of elegance and comfort in the heart of Japan's bustling capital..

Highlights

• Centrally located in Tokyo, a short drive from Tokyo Tower and Tokyo Dome • 973 guestrooms with refrigerators, LCD TVs, and complimentary Wi-Fi • Luxurious private bathrooms with deep soaking bathtubs and premium toiletries • Nearby attractions include Hibiya Park, Ginza Six, and Tokyo Imperial Palace • Recreational amenities include an indoor pool, sauna, and fitness center • Complimentary wireless Internet access and concierge services available • Business center, conference space, and express check-out for corporate guests • Dining options range from French cuisine to room service and bars/lounges • Close proximity to Haneda Airport (HND) for convenient travel • Exclusive spa services, personalized concierge assistance, and scenic views available • Sustainable practices in place to cater to environmentally conscious travelers • Full breakfasts served daily for a fee from 6:00 AM to 11:00 AM • On-site babysitting services available for families traveling with children • Roundtrip airport shuttle service provided for a surcharge, available 24 hours • Free self-parking for guests with vehicles • Well-equipped fitness center for health-conscious travelers • Diverse dining options catering to various tastes and preferences • State-of-the-art spa for relaxation and rejuvenation • Panoramic city views from luxurious suites for a memorable stay • Close proximity to key tourist attractions for a convenient sightseeing experience • 24-hour room service available for guests' convenience • Elegant rooftop restaurant offering stunning city views • Cozy cafe serving local delicacies for a taste of authentic cuisine.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

973

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Concierge desk

Banking services

Indoor pool

Sauna

Baby Sitting / Child Services

Breakfast available

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Snack bar

Swimming Pool

Bell staff/porter

Designated Smoking Areas

Concierge desk

Banking services

Indoor pool

Sauna

Activities

Baby Sitting / Child Services

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

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Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property..

Pool access available from 6:00 PM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Unicode Support false.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

No cribs (infant beds) available.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

Pool access available from 6:00 PM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Pet Policy

Pets not allowed.

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Amenities

Location

Uchisaiwaich_, Tokyo, Tokyo (prefecture), 1008558

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Ratings & Reviews

4.5/5

10.68K Ratings

James Remley

5/5

19 Jan, 2024

This is without a doubt the best hotel in Japan. From staff service to the cleanliness to the amenities, the Imperial Hotel impresses every step of the way. They have phenomenal room sizes with modern technology while still having a traditional style decor that is absolutely gorgeous. I stayed here on my last night in Tokyo and I am so thankful and happy to have experienced this wonderful hotel. If I could have, I would have spend every night in Tokyo here. The location is great with a big park right in front of the hotel and lots of places to eat with shopping just around the corner. My only complaint was the construction slightly ruining the view from the room but nothing a little curtain fixes right up. The staff is exceedingly helpful and showed the way to the room while carrying up our luggage. They also assisted in mailing some postcards and taking photos. I unfortunately did not get the chance to try the dining, but the menu looked great. If a luxury hotel is what you are seeking, look no further than the Imperial Hotel.

Takako Boyce

5/5

8 Dec, 2023

It is the best hotel I stayed. The staff is customer oriented & made me very comfortable to stay there. My first room was in 28th floor facing towards to east side that was just above train tracks. It was a little noisy. The gusts above my room with the heavy feet. I frankly spoke to one of the staff at gym who escalated to the manager. My room was changed to the penthouse floor right away with a treat waiting me in the room. The room was facing to west side that I didn’t hear train noise much & no one above me. I was comfortably staying there for rest of 2weeks. I am very impressed their hospitality and high quality of service.

Gerard Nijenbrinks

5/5

27 Oct, 2023

Fabulous hotel! Friendly and professional staff, very helpful. Excellent location situated between a park and bustling city centre area with shops and (local) food. Close to metro station, always taxi's available in front of the hotel. Great rooms and fully equipped bathroom. Good in-house restaurants. Good and diverse breakfast (on top floor).

James Remley

5/5

19 Jan, 2024

Takako Boyce

5/5

8 Dec, 2023

Gerard Nijenbrinks

5/5

27 Oct, 2023

Phasukar Phan

5/5

17 Dec, 2023

Staff are all very kind and genuine about their work. Staff speak perfect English, which was very helpful. Hotel is also really clean and thought through. Will come back.

Chloe Kelly

5/5

23 Dec, 2023

Great location with excellent service. Staff speak perfect English, which was very helpful. Hotel is also really clean and long history. I Will definitely return and recommend.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.