Imperial Hotel

3.4/5(616 Reviews) rating

3 Star Hotel locationPin

Fort William, Scotland

1/59

About hotel

At our opulent hotel, situated in Fraser Square, ScotlandPH33 6DW, United Kingdom, you can revel in the perfect mix of luxury and convenience. Experience the awe-inspiring Ben Nevis and serene Loch Linnhe, just a stone's throw away. Find contentment in our 36 lavish guest rooms, outfitted with modern amenities like complimentary Wi-Fi, flat-screen TVs, and lavish en-suite bathrooms with refreshing showers and hairdryers. Whether you are a leisure or business traveler, our prime location in the vibrant Fort William City Centre is ideal for exploring the city's rich history and stunning natural wonders. Admire the renowned Lochaber Geopark and immerse yourself in the captivating exhibits at the West Highland Museum, both within effortless walking distance. Outdoor enthusiasts can easily access the famous West Highland Way and Great Glen Way, offering an unparalleled experience in the Scottish Highlands. Our outstanding hotel also boasts exceptional function spaces, complete with first-class amenities and dedicated staff, perfect for corporate events or special occasions. After an eventful day, unwind in the Library Bar with a refreshing drink or treat your taste buds to delectable dishes at one of our two exquisite restaurants. We prioritize the comfort and satisfaction of our guests at every turn. That's why we offer complimentary Wi-Fi throughout our premises and personalized wedding services for those tying the knot in the breathtaking backdrop of Fort William. Our round-the-clock staff will cater to your every need, and we even provide self-parking for your convenience. Make your stay in Fort William truly unforgettable by choosing the Imperial Hotel for unparalleled service and warm hospitality. Book Imperial Hotel online now for affordable accommodations suitable for all types of travelers. Let us exceed your expectations and create an extraordinary experience for you.

Highlights

• Convenient location in Fort William City Centre within a 10-minute drive from Ben Nevis and Loch Linnhe • Close to popular tourist attractions like Lochaber Geopark and Lochaber Geopark Visitor Centre • Range of room options including flat-screen TVs and complimentary Wi-Fi • Onsite amenities such as complimentary Wi-Fi and wedding services • Self parking available for convenience • Featured amenities include luggage storage, a library, and a safe deposit box at the front desk • Two onsite restaurants and a bar/lounge for dining and drinks • Full weekday breakfasts available for a fee • Easy access to Inverness airport, only 116.7km away • Suitable for both casual and business travelers with a mix of luxury, boutique, and budget options

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

On-Site parking

Library

Breakfast available

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Smoke-free property

On-Site parking

Library

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

The front desk is open daily from 7:00 AM - 10:30 PM. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines We're Good To Go (UK).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

The front desk is open daily from 7:00 AM - 10:30 PM. Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

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Amenities

Location

Fraser Square, Fort William, Scotland, PH33 6DW

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Ratings & Reviews

3.4/5

616 Ratings

Ali McKie

2/5

7 Jan, 2024

A nice little find in the centre of Fort William, with some definite problems (for our room anyway). Beautiful view over the Loch and Caol, particularly in the morning. Had a standard double booked, checked in and sent up the labyrinthe of stairs. To be clear, if the room didn't have the problems below, this would be a stunner of a hotel, with a very different rating, especially for the price. Room had a rather funky smell as soon as we opened the door, but we were going straight out so didn't investigate. That evening, found that one of the two bedside lamps doesn't have anywhere to plug into, and the other is rusting and falling apart. The next morning, the shower wouldn't run unless you turned the hot tap on then off after starting the shower. And I found the smell. The wall facing the sea was mouldy, to quite a serious degree. There's an obvious defect where you can see water coming into the room, and the wall, curtains, and desk are all disgusting. Was checking out, so mentioned it on leaving, and the management didn't have a chance to fix anything while we were there. Edit: just found a review from 3 months ago, in what looks like the exact same room, with the same problems with the mould and the shower. Make of that as you will.

Arabella

2/5

1 Oct, 2023

Booked this hotel because most others were fully booked. I stayed for three nights and there was black mold on the ceiling above the bed, all over the walls, the curtains, the furniture near the moldy walls, and in the bathroom. I only had hot water in the shower once, and other than that it was two days of cold showers. The location is good considering proximity to the high street and the station, nice to see a view out the window, but most places around here have a spectacular view. For this price, mold, and hot water I would not be back.

Sylwia Kludka

5/5

12 Jan, 2024

I highly recommend it 😊 Location in a wonderful place, comfortable room with an amazing view of the lake. The breakfast was tasty and the price for 3 nights was not too expensive. See you Imperial Hotel next time😊😊😊

Alistair Bell

3/5

1 Nov, 2023

Good location within Fort William to allow exploration of the town. Staff were polite and helpful. Rooms are a bit tired with lack of attention given to decorating - paint on switches and clear requirement of second coat - and cleanliness - stains on wall. Most disappointing was the lack of hot water in the morning, meaning no full shower. When raised at reception, I was not alone. No partial refund or other concession was offered!

Ali McKie

2/5

7 Jan, 2024

Arabella

2/5

1 Oct, 2023

Sylwia Kludka

5/5

12 Jan, 2024

Alistair Bell

3/5

1 Nov, 2023

Connal MacBride

3/5

27 Nov, 2023

3 of us went here for dinner a couple of weeks ago. The food unfortunately didn't arrive at the same time. After a lot of waiting, 1 of us was brought our meal, but 2 of us left sitting for around 15/20 mins before ours was finally brought out. Now the food itself was really nice, just a shame about the long wait and food not coming out together.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.