Imperio Suites

3.8/5(369 Reviews) rating

3 Star Hotel locationPin

Santiago, Santiago

1/25

About hotel

Imperio Suites is a luxurious hotel located in Santiago, Chile, offering a unique blend of modern sophistication and historic charm that sets it apart as an ideal destination for discerning travelers. The architectural elegance and interior design of Imperio Suites showcase lavish furnishings, art collections, and a captivating atmosphere that exudes luxury and comfort. With 60 guestrooms featuring minibars, flat-screen televisions, and complimentary wireless Internet access, guests can enjoy a relaxing stay in a stylish setting. The private bathrooms with rainfall showerheads and complimentary toiletries add a touch of indulgence to the experience. Imperio Suites is conveniently situated within a 15-minute walk of University of Santiago-Chile and Museo de la Solidaridad Salvador Allende, making it easy for guests to explore the local culture and attractions. The hotel also offers easy access to iconic landmarks such as Costanera Center and Palacio de la Moneda, ensuring a memorable stay for every visitor. Guests can enjoy a range of amenities at Imperio Suites, including a seasonal outdoor pool, a terrace with stunning views, and complimentary wireless Internet access. The hotel also provides concierge services, dry cleaning/laundry services, and multilingual staff to cater to the needs of every guest. Dining at Imperio Suites is a culinary delight, with a complimentary buffet breakfast served daily and exquisite dining options that celebrate local flavors and international cuisine. The state-of-the-art spa and wellness center offer a relaxing retreat for guests looking to unwind and rejuvenate. Whether you're a leisure traveler seeking relaxation or a business traveler looking for a productive stay, Imperio Suites has everything you need for a memorable experience. Book Imperio Suites online now to experience the ultimate luxury and comfort in the heart of Santiago, Chile..

Highlights

• Conveniently located in Downtown Santiago, Imperio Suites is a short 15-minute walk from University of Santiago-Chile and Museo de la Solidaridad Salvador Allende. • The hotel is within easy reach of key attractions such as Costanera Center (7.9 km) and Palacio de la Moneda (3 km), offering guests a central base for exploring the city. • Each of the 60 guestrooms is well-appointed with minibars, flat-screen TVs, and complimentary Wi-Fi, ensuring a comfortable stay for both leisure and business travelers. • Guests can unwind in the private bathrooms featuring rainfall showerheads and complimentary toiletries, providing a relaxing retreat after a day of sightseeing. • Enjoy a refreshing dip in the seasonal outdoor pool or soak in the city views from the terrace, offering a tranquil escape in the heart of Santiago. • Business amenities include dry cleaning/laundry services, multilingual staff, and luggage storage, catering to the needs of corporate guests. • Indulge in a complimentary buffet breakfast served daily from 7:30 AM to 10:30 AM, providing a delicious start to the day before exploring the nearby attractions. • Immerse yourself in the local culture with attractions like Parque Quinta Normal, Museum of Memory and Human Rights, and Plaza de la Constitucion within close proximity to the hotel. • For travelers' convenience, the preferred airport, Santiago Intl. Airport (SCL), is located 19.5 km away, ensuring easy access to and from the hotel for a seamless travel experience.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Show all Amenities

General Amenities

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Property is not currently implementing any enhanced cleaning measures.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

The seasonal pool will be open from November to March..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

There is no front desk at this property.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards.

Professional property host/manager.

Property is not currently implementing any enhanced cleaning measures.

Special check-in instructions

We have included all charges provided to us by the property..

The seasonal pool will be open from November to March..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

There is no front desk at this property.

Pet Policy

Pets not allowed.

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Amenities

Location

Rodulfo Phillippi, Santiago, Santiago, 8370097

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Ratings & Reviews

3.8/5

369 Ratings

Aaron Pavez

1/5

10 Apr, 2020

Bad. Avoid it. There are better places .

Cecilia Vidal

3/5

31 Dec, 2023

The hotel itself is a little neglected, the location is good to be able to shop at Meiggs, the staff is generally acceptable, the breakfast is average, the value is consistent.

JOSEFINA CÁCERES

1/5

27 Jan, 2024

Horrible place, not comfortable at all, it smells very bad, terrible location, very bad management.

Aaron Pavez

1/5

10 Apr, 2020

Bad. Avoid it. There are better places .

Cecilia Vidal

3/5

31 Dec, 2023

The hotel itself is a little neglected, the location is good to be able to shop at Meiggs, the staff is generally acceptable, the breakfast is average, the value is consistent.

JOSEFINA CÁCERES

1/5

27 Jan, 2024

Horrible place, not comfortable at all, it smells very bad, terrible location, very bad management.

Miguel Palta

3/5

11 Jan, 2024

Full mall, I was here before and it is not the same, we did not even have cable TV in the room, poor internet signal, only the included breakfast was something that can be rescued.

Christian Sandoval Rioseco

5/5

14 Oct, 2023

It is a very simple hotel, but at the same time very economical and very clean. It has a very nice terrace and is attended very well.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.