INNSiDE by Meliá Frankfurt Ostend

4.5/5(1.16K Reviews) rating

4 Star Hotel locationPin

Frankfurt, Hessen

INNSiDE by Meliá Frankfurt Ostend facade

1/81

About hotel

Welcome to an unforgettable stay at our premier 4.5-star hotel, strategically located in the heart of Frankfurt's bustling Ostend neighborhood. Experience a perfect blend of luxury and sophistication at INNSiDE by Meliá Frankfurt Ostend, with its exceptional 4-star Superior rating from Hotelstars Union in Germany. Our hotel provides easy access to top tourist attractions and transportation links, making it the perfect choice for both business and leisure travelers. Frankfurt Trade Fair is just a short 15-minute drive away, while the Deutsche Bank Park is within reach for football fans. Unwind in one of our 168 elegant and well-appointed rooms, equipped with air conditioning, complimentary Wi-Fi, LCD TVs, and free minibar items. Our spacious bathrooms feature rainfall showerheads and premium toiletries for a truly relaxing experience. And for those working remotely, our laptop-compatible safes and desks ensure a seamless and productive stay. Indulge in our spa and health club facilities, including massages and a sauna, for a rejuvenating retreat. Our hotel also offers six meeting rooms, perfect for business travelers, and round-the-clock front desk assistance with complimentary newspapers and dry-cleaning services. Satisfy your cravings at our on-site restaurant or enjoy a refreshing drink at the bar/lounge. For a more intimate meal, room service is available during select hours. Fuel up for the day with our buffet breakfast, served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to noon for a fee. With top attractions like the European Central Bank and Frankfurt Zoo just a short walk away, immerse yourself in the city's vibrant culture and heritage. Frankfurt Airport and Mainz (QFZ-Mainz Finthen) are easily accessible, making our hotel the perfect choice for travelers. Book INNSiDE by Meliá Frankfurt Ostend Online and enjoy a comfortable and convenient stay with complimentary Wi-Fi and concierge services.

Highlights

• Centrally located 4.5-star hotel in Frankfurt (Ostend) • Rated 4-star Superior by Hotelstars Union • Within 15 km from Frankfurt Trade Fair and Deutsche Bank Park • Luxurious spa and health club for ultimate relaxation • Free mini-bar and Wi-Fi in all 168 air-conditioned rooms • Pamper yourself with a massage and enjoy the sauna • Perfect for both casual and business travelers • Offers 6 meeting rooms for events • Self-parking available for a fee • Restaurant with a bar and room service available • Buffet breakfast served on weekdays and weekends.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

168

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Terrace

Concierge desk

Sauna

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Newspaper

Smoke-free property

Vending machines

Terrace

Concierge desk

Sauna

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night.

We have included all charges provided to us by the property..

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Contactless check-out is available.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Pet Policy

Pets allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹8,089

₹10,082

20% OFF

+ ₹503 taxes / night

Earn 85 Reward Points

Flat ₹1,227.50 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹8,089

₹10,082

20% OFF

+ ₹503 taxes / night

Update Price

Earn 85 Reward Points

Flat ₹1,227.50 off included with coupon INTSTAY

Amenities

Location

Hanauer Landstra�e, Frankfurt, Hessen, 60314

View on Maps

Ratings & Reviews

4.5/5

1.16K Ratings

Rayah Jaymes

5/5

9 Jan, 2024

I loved this very cool hotel and will make it my go to for Frankfurt Layovers especially since its just 35 mins by rail to the airport. For 88 euro I had a spacious room, wonderful double headed shower, free minibar, perfect bed, an amazing buffet breakfast with top varied selections of German meats, cheeses, breads, jams and hot sausages, meatballs, eggs, etc. Also a large Sauna, fitness center, and spin room. Dinner at the restaurant was wonderful, but there was also great selections nearby with wonderful flavors.

Sherban G

5/5

10 Dec, 2023

Staff is super friendly and elegant. Very quiet and relaxed atmosphere. the breakfast options are very abundant. Prices are very decent !!

Ella Westin

4/5

31 Dec, 2023

Very clean room but the design is not efficient. The staff are very friendly and helpful. Breakfast is fantastic.

Rayah Jaymes

5/5

9 Jan, 2024

Sherban G

5/5

10 Dec, 2023

Staff is super friendly and elegant. Very quiet and relaxed atmosphere. the breakfast options are very abundant. Prices are very decent !!

Ella Westin

4/5

31 Dec, 2023

Very clean room but the design is not efficient. The staff are very friendly and helpful. Breakfast is fantastic.

Joanna Francis

4/5

31 Aug, 2023

Staff so helpful and friendly , their English is good. We had to ask for a kettle as they aren't in every room. We did also change room as we weren't happy with the original room we were given They quickly rectified the situation and were very helpful. 20 min walk or 10 min tram to the centre the tram is right outside to the left .

Jamal Hyder

4/5

29 Dec, 2023

Stayed overnight and found the facility experience exceptional with very helpful staff. Nice quiet and very comfy room with all amenities.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.