InterContinental Dubai Festival City, an IHG Hotel

4.7/5(11.11K Reviews) rating

5 Star Hotel locationPin

Dubai, Dubai

InterContinental Dubai Festival City, an IHG Hotel exterior_detail

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About hotel

Discover the unparalleled wonders of Dubai at the exquisite InterContinental Dubai Festival City, an IHG Hotel. This extraordinary 5-star establishment is strategically located on Crescent Drive, Dubai Festival City45777, United Arab Emirates, providing a convenient and central base for your exploration of the city's vibrant attractions. Within a mere 15-minute stroll, you will find yourself immersed in the renowned Dubai Festival City Mall and Festival Center, where a world of unrivaled shopping and entertainment awaits. Prepare to be captivated by the hotel's 508 individually adorned guestrooms, each meticulously designed to offer a harmonious blend of modernity and comfort. Immerse yourself in the seamless connectivity provided by complimentary wired and wireless Internet access, while indulging in a plethora of satellite programming options on your LED television. The bathrooms, equipped with luxurious bathtubs or invigorating showers, offer complimentary toiletries and hair dryers to enhance your convenience and pampering experience. Dubai's plethora of attractions beckon, promising an abundance of choices to satisfy every desire. From the enchanting Dubai Festival City Mall and Festival Center to the majestic Dubai Creek, you will find yourself surrounded by a tapestry of captivating experiences. Golf enthusiasts can perfect their swing at the nearby Dubai Creek Golf & Yacht Club, while sports aficionados can immerse themselves in the electric atmosphere of the Dubai Tennis Stadium. For those seeking a cultural immersion, the esteemed Mohammed Bin Rashid University Of Medicine and Health Sciences is just a stone's throw away. After a day of exhilarating exploration, surrender to the serenity of the hotel's full-service spa. Allow yourself to be transported to a realm of pure bliss as skilled therapists rejuvenate your senses with an array of soothing massages, invigorating body treatments, and revitalizing facials. Maintain your active lifestyle at the 24-hour health club, take a refreshing dip in the inviting outdoor pool, or unwind in the tranquil ambiance of the sauna. Throughout your stay, revel in the seamless connectivity provided by complimentary wireless Internet access, while the dedicated concierge services cater to your every need. Families traveling with children can take advantage of the hotel's exceptional babysitting services, ensuring a worry-free and enjoyable experience for all. For discerning business travelers, the hotel offers a comprehensive range of amenities tailored to meet your professional needs. The well-equipped business center, complimentary newspapers in the lobby, and efficient dry cleaning/laundry services ensure a seamless and productive stay. With an impressive 45747 square feet of event space, including a state-of-the-art conference center and a versatile meeting room, the hotel stands as an unrivaled venue for hosting corporate events and conferences. Indulge your palate with a culinary journey at Anise, one of the hotel's four exceptional restaurants, where international cuisine takes center stage. Alternatively, savor a delectable meal in the privacy and comfort of your own room with the convenience of 24-hour room service. For a quick bite or a leisurely coffee, the coffee shop/cafe offers an array of mouthwatering snacks. Unwind and socialize with a refreshing drink at the poolside bar or one of the two stylish bars/lounges, where the ambiance is as captivating as the libations. InterContinental Dubai Festival City, an IHG Hotel room prices are designed to offer affordable accommodations suitable for a variety of people. Book InterContinental Dubai Festival City, an IHG Hotel Online to secure your unforgettable stay in Dubai. Immerse yourself in the enchantment of this remarkable destination, where every moment is infused with unparalleled luxury and unparalleled experiences.

Highlights

• Centrally located in Dubai, within a 15-minute walk of Dubai Festival City Mall and Festival Center • 5-star hotel with 508 individually decorated guestrooms, featuring minibars and LED televisions • Complimentary wired and wireless Internet access in rooms • Full-service spa offering massages, body treatments, and facials • 24-hour health club, outdoor pool, and sauna for recreational opportunities • Complimentary wireless Internet access and concierge services • Business center, complimentary newspapers, and dry cleaning/laundry services • 45747 square feet of event space, including a conference center and a meeting room • 4 restaurants, 2 bars/lounges, and 24-hour room service • Close proximity to Dubai Mall, Burj Khalifa, and other tourist attractions • 5.3 km from Dubai Intl. Airport, with airport shuttle available for a surcharge • Free valet parking onsite

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

508

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Snack bar

Swimming Pool

Vending machines

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Shopping mall

Baby Sitting / Child Services

Children's Pool

Breakfast available

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Shops and commercial services

Snack bar

Swimming Pool

Vending machines

Bell staff/porter

Valet parking

Designated Smoking Areas

Terrace

Concierge desk

Banking services

Sauna

Shopping mall

Activities

Baby Sitting / Child Services

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Transportation

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

Contactless check-out is available.

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property uses eco-friendly cleaning products.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: AED 20.00 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 7:00 AM to 8:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

A car is not required for transportation to and from this property..

Contactless check-out is available.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹16,433

₹18,289

10% OFF

+ ₹4,176 taxes / night

Earn 206 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹16,433

₹18,289

10% OFF

+ ₹4,176 taxes / night

Update Price

Earn 206 Reward Points

Amenities

Location

Festival City, Dubai, Dubai, 45777

View on Maps

Ratings & Reviews

4.7/5

11.11K Ratings

Lucy L

5/5

30 Dec, 2023

Fantastic experience here. Really such a treat. The rooms are well thought out, huge and bedding so comfortable. The views are fantastic and just good all round. The bar at night has a great view too although service was a bit slow so take your time there.. All the staff was very professional. Saladin at the front desk was so friendly and informative at check in- we really appreciated his welcome. Majit and Abbas at the door provided great service when we were departing and in a hurry for the airport. Thank you will stay again.

Sabrina Cortenias Crasco

5/5

23 Jan, 2024

Vista located at the lobby of the hotel is an amazing bar and restaurant with a skyline view. Happy hour from 1-7PM including bottles. Shri the server was extraordinary, he constantly help us with a smile. God bless him! Highly highly recommend!

ANIKET RATNAKAR

5/5

22 Jan, 2024

Amazing breakfast with intercontinental options from Mediterranean, Chinese, Indian, American and other cuisines. Rooms are super clean, cozy and very spacious, loved the hospitality of the staff. I definitely would recommend this one for first timers to Dubai.

Andrea Lamberti

5/5

23 Jan, 2024

I stayed at the Intercontinental Hotel Dubai and I was very impressed by the quality of service and amenities. The hotel is located in the Dubai Festival City, which is a vibrant destination with a mall, a marina, and a variety of dining options. The hotel has a stunning view of the city skyline and the Dubai Creek, and an iconic infinity pool that overlooks the water. The rooms are spacious, elegant, and comfortable, with modern facilities and complimentary WiFi. The staff are friendly, helpful, and attentive, and they made me feel very welcome. The hotel also has a Michelin-starred restaurant, Pierre’s TT, which serves exquisite French cuisine in a chic setting. The spa is a relaxing oasis, offering a range of treatments and a 25-metre indoor lap pool. The hotel is also convenient for business travelers, as it has a state-of-the-art event centre and a festival arena. The airport is only a 10-minute drive away, and the hotel provides complimentary transportation to the nearest metro station. I would highly recommend this hotel to anyone looking for a luxury stay in Dubai. 🎉🎉❤️🎉

Lucy L

5/5

30 Dec, 2023

Sabrina Cortenias Crasco

5/5

23 Jan, 2024

ANIKET RATNAKAR

5/5

22 Jan, 2024

Andrea Lamberti

5/5

23 Jan, 2024

Jad C

5/5

12 Dec, 2023

Overall great stay. Very good location with festival city mall (location always subjective depending on what you’re looking for). Great breakfast. Friendly team (Abdul Qadeer, Salim, and Hem Raj). Rooms were very clean, although I wasn’t a big fan of the design (bathroom basically took up a quarter of the space). Would stay again if I want to be in this area!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.