InterContinental Jakarta Pondok Indah, an IHG Hotel

4.8/5(7.78K Reviews) rating

5 Star Hotel locationPin

Jakarta, West Java

InterContinental Jakarta Pondok Indah, an IHG Hotel exterior_detail

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About hotel

Experience the epitome of luxury and comfort at the CHSE Certified InterContinental Jakarta Pondok Indah, an IHG Hotel, conveniently located on Jl Metro Pondok Indah Kav IvTa, ID12310, Indonesia. Immerse yourself in the dynamic energy of Jakarta while indulging in affordable accommodations suitable for all travelers. Unwind in one of our 311 exquisitely designed guestrooms, each featuring modern decor and premium amenities. Relax in the plush comfort of our pillow-top beds with Egyptian cotton sheets, and entertain yourself with our extensive Smart TV offering. The en-suite bathrooms are a sanctuary, equipped with deep soaking tubs and invigorating rainfall showerheads for ultimate rejuvenation. Stay connected with complimentary wired and wireless internet access, ensuring you never miss a beat. Discover the nearby attractions like the Gandaria City Mall and Blok M Square, or indulge in a day of pampering at our onsite spa, complete with massages, facials, and body treatments. For those seeking more adventure, we offer four spa tubs and a water park (surcharge). Stay fit at our well-equipped health club or take care of business at our 24-hour business center and 15 modern meeting rooms. Take advantage of our express check-in and check-out services, and easily travel to and from Soekarno-Hatta International Airport, just 33.8 km away, with our roundtrip airport shuttle service (surcharge). Tantalize your taste buds at one of our three restaurants, including Sugar and Spice, or grab a quick bite at the coffee shop. End your day with a refreshing drink at the poolside bar or one of our two bars/lounges. For a blend of luxury, comfort, and convenience, make the InterContinental Jakarta Pondok Indah your top choice. Book InterContinental Jakarta Pondok Indah, an IHG Hotel - CHSE Certified room prices online now and experience Jakarta's warm hospitality and vibrant culture.

Highlights

• 5-star CHSE Certified hotel • Located in the heart of Jakarta, only a 1-minute drive from Pondok Indah Mall • Luxury and individually decorated guestrooms with premium amenities • Complimentary Wi-Fi and Smart TVs • On-site spa, water park, and health club for relaxation • 3 restaurants and 2 bars/lounges for dining and drinks • Conveniently located near popular tourist attractions (Pondok Indah Golf and Country Club, Senayan City, Plaza Senayan) • Close to the airport (33.8 km) and railway station (18.9 km) • Ideal for both casual and business travelers, with 24-hour business center and 15 meeting rooms available for events • Free self parking and 24-hour airport shuttle service (surcharge) available

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

311

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Library

Terrace

Concierge desk

Banking services

Sauna

Children's Pool

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Library

Terrace

Concierge desk

Banking services

Sauna

Activities

Children's Pool

Food & Beverages

Breakfast available

Coffee/tea

Services

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25..

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24..

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1..

A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

.Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Free in-room Wi.

Fi has a 4-device limit..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Guest room or club lounge]. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 72 hours.

Shield between guests and staff in main contact areas.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Essential workers only - NO.

Gloves are available to guests.

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

A fee for a mandatory Christmas Day gala dinner is included in the total price displayed for stays on December 25..

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24..

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31..

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1..

A fee for a mandatory Valentine's Day gala dinner is included in the total price displayed for stays on February 14.

.Up to 6 children stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

Free in-room Wi.

Fi has a 4-device limit..

Parking height restrictions apply..

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹16,812

₹21,715

23% OFF

+ ₹3,458 taxes / night

Earn 202 Reward Points

Select Rooms

Classic Room

495 sq.ft (45.99 sq.mt)

Electric kettle

Safe

Desk

Soundproof

Minibar

Free toiletries

Room Service

Adapter

Blackout Curtains

Wardrobe/Closet

Adjoining rooms

Fire safety compliant

Air conditioning

Newspaper

Private bath or shower

Housekeeping - daily

Ironing Services/ board

Slippers

Private bathroom

Hairdryer

Coffee machine

See All

OPTION 1

Refundable

₹16,812

₹21,715

23% OFF

+ ₹3,458 taxes / night

Update Price

Earn 202 Reward Points

Amenities

Location

Kec Kby Lama, Jakarta, West Java, 12310

View on Maps

Ratings & Reviews

4.8/5

7.78K Ratings

EJF

5/5

25 Jan, 2024

Intercontinental Hotel Jakarta exceeded expectations. The staff's warmth and helpfulness were exceptional, ensuring a delightful stay. The gym facilities were top-notch, catering to fitness enthusiasts. The rooms were extremely comfortable, blending luxury with cosiness seamlessly. An all-around excellent experience, making it a preferred choice for both business and leisure travellers. Definitely my go to hotel in Jakarta. Would not stay anywhere else.

Alan Karyono

4/5

15 Dec, 2023

Almost perfect hotel. Services are good, foods both quality and varieties are good, hotel atmosphere is good, and location is great. The hotel is connected to 3 malls, which is a convenient to find foods and stuffs. Room is spacious and amenities are good. The only feedback is the pillows, not to my liking - too soft and shallow. Hence night rests were not good. Hope they can change the pillow or have options to change them. But overall quite decent choice in Pondok Indah area.

Evita Hadiz

5/5

28 Jan, 2024

Great hotel. Nice atmosphere, friendly staff. Good place for.business meetings and events, manynmeeting rooms, good service and facilities for business events. Connected to the hotel is their luxurious resident facilities. Photos are lobby of the resident area. Mall Ondok Indah 2 is also.connected to the hotel. Enjoy your stay.

Mastika Wardhani

5/5

5 Sep, 2023

I have to stay for a few days for midyear evaluation workshop at this hotel. Stepping through the lobby, i was immediately struck by the beautiful and friendly reception area. Light, airy and very spacious, very welcoming atmosphere. The staff throughout the hotel were very professional, friendly and extremely helpful. They always greeting and smiling to us. The breakfasts were amazingly complete. The location of the hotel is great. The room was very spacious and well equipped with all essentials i need like hairdryer, ironing board, complete with well-smell toiletries including the bath tub. I have no hesitation in recommending this hotel.

treasure hunt

5/5

29 Nov, 2023

This hotel provides a pleasant stay experience. Clean and comfortable rooms create a delightful atmosphere. The friendly and helpful staff contribute to a positive ambiance. The restaurant offers a variety of food choices, and its strategic location makes it easily accessible and close to various attractions. A good choice for enjoying comfort and convenience during your trip.

EJF

5/5

25 Jan, 2024

Alan Karyono

4/5

15 Dec, 2023

Evita Hadiz

5/5

28 Jan, 2024

Mastika Wardhani

5/5

5 Sep, 2023

treasure hunt

5/5

29 Nov, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.