InterContinental Kuala Lumpur, an IHG Hotel

4.5/5(6.91K Reviews) rating

5 Star Hotel locationPin

Kuala Lumpur, Selangor

InterContinental Kuala Lumpur, an IHG Hotel primary_image

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About hotel

Nestled in the bustling heart of Kuala Lumpur is the luxurious InterContinental Kuala Lumpur, an IHG Hotel. Our 5-star hotel offers opulent accommodations at affordable prices, making it suitable for all types of travelers. Let yourself unwind in our lavish and spacious guest rooms, equipped with modern amenities such as complimentary Wi-Fi and plush linens, ensuring a tranquil and indulgent stay. Take a dip in our shimmering outdoor pool or rejuvenate with a soothing massage at our top-notch spa. Maintain your fitness routine at our 24-hour gym, and when hunger strikes, indulge in the exquisite flavors of Chinese cuisine at our exclusive on-site restaurant, Tao Chinese Cuisine. Our prime location puts you within walking distance of famous landmarks such as the Petronas Twin Towers and KLCC Park, as well as the upscale Suria KLCC Shopping Centre. With our complimentary shuttle service, you can easily explore other popular destinations. Plus, the closest airport is only 37 km away, providing effortless arrival and departure. No matter the purpose of your trip, our hotel has everything you need for a seamless experience. Host your next event or meeting in our state-of-the-art conference facilities, utilize our business center, and take advantage of our limo/town car service. With personalized attention, exclusive amenities, and a central locale, InterContinental Kuala Lumpur, an IHG Hotel, is the perfect choice for an unforgettable trip to this vibrant city. Book your stay with us online for the best InterContinental Kuala Lumpur, an IHG Hotel room prices and experience unparalleled hospitality. Our hotel address is 165 Jalan Ampang, 50450, Malaysia.

Highlights

• Convenient location near KLCC Park • Within 5km from airport and railway station • Proximity to popular tourist attractions such as Petronas Twin Towers and Pavilion Kuala Lumpur • Spacious and well-equipped guestrooms • Complimentary wired and wireless internet access • Full-service spa offering massages and body treatments • Outdoor pool and 24-hour fitness center available • Free area shuttle for easy transportation to nearby attractions • Business amenities including a business center and conference space • 5 on-site restaurants with a variety of cuisine options • Bar/Lounge and poolside bar for relaxation • Buffet breakfast available daily for a fee.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

473

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Breakfast available

Airport shuttle service

Transportation

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Snack bar

Valet parking

Designated Smoking Areas

Concierge desk

Banking services

Food & Beverages

Breakfast available

Services

Airport shuttle service

Transportation

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Car required.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is required for transportation to and from this property..

Cashless payment methods are available for all transactions.

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Cashless transactions are available.

Individually-wrapped food options are available through room service.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Reservation might be required for some facilities onsite.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Car required.

Masks are compulsory at the property.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

A car is required for transportation to and from this property..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹13,988

₹15,283

8% OFF

+ ₹2,678 taxes / night

Earn 166 Reward Points

Select Rooms

OPTION 1

Refundable

₹13,988

₹15,283

8% OFF

+ ₹2,678 taxes / night

Update Price

Earn 166 Reward Points

Amenities

Location

Ampang, Kuala Lumpur, Selangor, 50450

View on Maps

Ratings & Reviews

4.5/5

6.91K Ratings

Waqas Ahmed Ansari

5/5

20 Jan, 2024

Intercontinental Hotel Kuala Lumpur is an absolute five-star gem! From the moment I stepped in, the experience was top-notch. The staff goes above and beyond to make you feel like royalty, always with a warm smile and ready to assist. They also upgraded me to a Club Member and gave me free access to its amenities. The location is prime, making it convenient to explore the city. Whether it's shopping or cultural sites, everything is within reach. The facilities, including the pool and fitness center, are top-notch.

Bojan Krtolica

2/5

28 Jan, 2024

Mixed feelings on this place. Starting with the positives, most staff members were very friendly and welcoming and the breakfast buffet was excellent in quality. Negatives were that the room was looking very tired and in need of a full refresh (two power outlets didn’t work, mold in the bathroom, dull carpet). We also filled the bath with water for our son but discovered that the water color was brownish. Staff communication skills were poor as we had multiple instances where they couldn’t understand our requests. It also felt a little bit unusual to have been constantly asked about providing reviews for the hotel - it’s not something you’d expect from what is supposed to be a five star hotel and reminded me of what door to door salesmen are like. We were also not informed about the renovation work going on in the pool area. Furthermore, we were misquoted the price for an airport transfer (told RM165 but was RM215). Location was 50/50. You’re close to downtown and public transport but there are numerous (but harmless) homeless folk hanging out in the street in front. Saw a fair amount of trash on the sidewalk.

Charles Springgay

5/5

19 Jan, 2024

The biggest king beds in Asia. A hotel which always delivers high quality service, great on property dining with vast set of options, wonderful breakfast buffet and friendly staff. Highly recommend upgrading to the Club Lounge experience. Lounge Manager Farrah, her staff and Harry H. will ensure you have a relaxing and pleasant time at the lounge. Breakfast, tea and evening canapés are within a beautiful lounge on the 26th floor with an abundance of seating.

CL L

3/5

19 Jan, 2024

Honestly, the service is fantastic, especially people at the club lounge. The tall gentleman with glasses would even remember my name throughout my stay. The lounge itself is spacious and not crowded. The food is decent but they offer lots of drinks. My in room dining came in less than 20 minutes which is amazing. However, the room itself is just .. sad. I knew this was an old hotel, but I still couldn’t help to be disappointed. - Sink faucet water kept dripping even though I turned it off - Toilet clogged easily - Lights turned on in the middle of the night which is scary, but it’s probably a connection issue or something - AC barely worked. I lowered it to 16 degrees but it felt like 26 no matter what I did. I wasn’t able to sleep for the last night - When the AC did work, it was noisy - Rooms are dated but somewhat renovated but due to that, it didn’t feel that clean - Mini bar was almost non existent - Internet was slow. Even disconnected an audio call once - Conditioner smelled weird and I can definitely say it is weird because I stayed in IC Osaka two days prior and they were using the same brand but smelled completely different - Location is meh. It’s close to the twin towers but still wouldn’t walk there. Every restaurant area is like 7 minutes away so not super close and the area felt kinda dead Staying at Crowne Plaza would probably be a better choice next time once their lounge opens up next month.

Waqas Ahmed Ansari

5/5

20 Jan, 2024

Bojan Krtolica

2/5

28 Jan, 2024

Charles Springgay

5/5

19 Jan, 2024

LW Ng

5/5

25 Dec, 2023

Had a night stay over with family. System is down however as I have booked earlier and paid so everything went smoothly. Staffs are great, friendly. Overall I am happy with the services. Got a wine and chocolate too in the room. Room is decorated well with the swan. Wasn’t expecting anything.

CL L

3/5

19 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.