InterContinental Lisbon, an IHG Hotel

4.6/5(2.32K Reviews) rating

5 Star Hotel locationPin

Lisbon, Lisboa Region

InterContinental Lisbon, an IHG Hotel exterior_detail

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About hotel

Elevate your stay in the heart of Lisbon by booking a room at the prestigious InterContinental Lisbon, an IHG Hotel. Take advantage of the affordable InterContinental Lisbon, an IHG Hotel room prices, and treat yourself to a luxurious experience in one of the 331 well-appointed guestrooms. Enjoy the modern amenities, such as heated floors and LCD televisions, and stay connected with complimentary WiFi and cable programming. Located at Rua Castilho, 1491099-034, Portugal, this 5-star hotel is surrounded by the bustling city center and offers easy access to popular landmarks, including Eduardo VII Park and the Coracao de Jesus district. Capture the essence of the city by exploring the nearby attractions or simply indulge in the hotel's superb facilities. Treat your tastebuds at Akla Restaurant, which serves up authentic Portuguese cuisine, or enjoy a private feast in your room with 24-hour room service. Meet and socialize with fellow travelers at the on-site bar/lounge, while sipping on your favorite drinks. For relaxation, make use of the state-of-the-art fitness center or take advantage of the concierge services. Convenient for both leisure and business travelers, InterContinental Lisbon has a 24-hour business center and offers discounted access to a nearby fitness facility and a stunning banquet hall. Easily accessible from both Humberto Delgado Airport (10km) and Cascais Airport (approximately 20km), this hotel is the perfect base for your city exploration. Experience the captivating charm of Lisbon by booking InterContinental Lisbon, an IHG Hotel online today. Our affordable rates, luxurious accommodations, and convenient facilities make it the ideal choice for all types of travelers. Book now and elevate your stay with unforgettable moments at the InterContinental Lisbon.

Highlights

• Boutique hotel in central Lisbon • 5-star luxury stay with 331 guestrooms • Heated floors and LCD televisions in rooms • Near Marquis of Pombal Square and El Corte Ingles Mall • Only 1 km from Gulbenkian Museum and 2.2 km from Rossio Square • Eduardo VII Park just steps away • Concierge services and discounted use of nearby fitness facility • 24-hour business center and express check-in/out available • Restaurant serving traditional Portuguese cuisine • 10 km from Humberto Delgado Airport and 19.7 km from Cascais Airport • Suitable for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

331

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

Valet parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Electrostatic spray is used for disinfection.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No cribs (infant beds) available.

Property does not require health documentation at check-in.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets allowed.

₹23,678

₹25,973

9% OFF

+ ₹1,076 taxes / night

Earn 247 Reward Points

Select Rooms

Classic Room

366 sq.ft (34.00 sq.mt)

Soundproof

Air conditioning

Minibar

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Wardrobe/Closet

Bathtub or shower

Bidet

Hairdryer

Slippers

Private bathroom

Coffee machine

Housekeeping - daily

Adjoining rooms

Ironing Services/ board

See All

OPTION 1

Partial Refundable

₹23,678

₹25,973

9% OFF

+ ₹1,076 taxes / night

Update Price

Earn 247 Reward Points

Amenities

Location

Castilho, Lisbon, Lisboa Region, 1099-034

View on Maps

Ratings & Reviews

4.6/5

2.32K Ratings

Shirley NKL

5/5

27 Jan, 2024

Inclusive and a Equitable 👏 We had a function to attend but I was concerned as I was unsure whether the hotel can accommodate the needs of a physically disabled guest who is wheelchair bound. I decided to take the plunge with a wheelchair accessible room offered by the hotel. The bathroom with an open shower is large and convenient for people with physical disabilities. The room amenities met our needs; the charging station is conveniently located on the table top where we were able to enjoy the tea and coffee services and charge our phones at the same time. We like the bed and bed linens except for the pillows which are too large to sleep on but very huggable. :) The services, that left an impression were the concierge, breakfast and room services. They were awesome. The concierge team was very helpful; going out of their way to assist. The breakfast team was prompt and helpful; the breakfast spread was good. At the breakfast area, there is an open elevator for the disabled. This is very convenient. The bottled water available in the room was a boon and complement the tea coffee service, as the tap water has a rather off-putting chlorine taste. Kudos to the staff who came up with a door wedge that was big enough to hold the room door open. This allows the seamless movement of the wheelchair to and from the room. This is indeed a hotel that considers the needs of its physically challenged guests. Kudos to all!

Ana Alvarado

5/5

10 Dec, 2023

We stayed 4 nights in this hotel and I absolutely loved it. The hotel is beautiful and high end where the services was great. Our favorite part was the restaurant which is really fancy and great service. The food was amazing. Me and my husband went out a couple of times to have dinner or lunch but at the end we ended up eating at the restaurant in the hotel bc it was just better than any other place. Pedro, the manager of the restaurant is one of the best managers we have had in our European trips. Good job Intercontinental hotel!

Amy Kang

5/5

11 Jan, 2024

I personally like Intercontinental hotel and Lisboa Intercontinental was one of the nice ones. Room was luxurious and bed was comfortable. Loved the rug, and beddings. It was nice gesture to send me parties with Port wine. Breakfast buffet was nice. Great service and nice spread of hot food, fruits and breakfast pastries. Staff were very friendly, especially the valet staff. I would definitely stay again when I come to Lisbon.

Francisca Fernandes

5/5

14 Nov, 2023

Had the best experience in Lisbon staying in this hotel. All the people working in the hotel are extremely friendly and always willing to help: from the receptionists, to the concierge & porter and also the people working at the restaurant during breakfast. I was extremely impressed by how nice and helpful everyone was. The room was extremely cleaned and they prepared a little surprise with some fruit and champagne as I made them aware I was staying there with my partner. Also we booked a room with a balcony on the 18th Floor and the view was stunning. Location wise this hotel couldn’t be better located since it is near a park in the city center and so easy to walk towards downtown.

Merle Lundy

4/5

25 Dec, 2023

I chose this hotel because in general I like InterContinental hotels. This one was convenient but is somewhat dated. Most important, I specifically requested rooms without tubs that I would have to climb into or separate showers and neither room was as requested. The marble bathroom floors are quite slippery and my husband, who is quite agile, slipped, fell and badly hurt his arm.

Shirley NKL

5/5

27 Jan, 2024

Ana Alvarado

5/5

10 Dec, 2023

Amy Kang

5/5

11 Jan, 2024

Francisca Fernandes

5/5

14 Nov, 2023

Merle Lundy

4/5

25 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.