InterContinental Santiago, an IHG Hotel

4.5/5(3.91K Reviews) rating

4 Star Hotel locationPin

Santiago, Santiago

InterContinental Santiago, an IHG Hotel exterior_detail

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About hotel

Discover the vibrant soul of Santiago at the stunning 4.5-star InterContinental Santiago, an IHG Hotel. Our idyllic setting in Las Condes grants you effortless access to the iconic Costanera Center and towering Gran Torre Santiago. Explore must-see landmarks like the Parque Arauco Mall, Santa Lucia Hill, and the Santiago Cable Car, all while enjoying the convenience of having everything within reach. Unwind in one of our 382 elegant guestrooms, designed to provide the ultimate relaxation. Immerse yourself in luxury with our range of lavish amenities, such as minibars, LED televisions, and opulent rainfall showers in your private bathroom. Our hotel also boasts a variety of recreational facilities, including an indoor pool, sauna, and onsite spa services, for the ultimate rejuvenating experience after a day of sightseeing. For the busy traveler, our hotel offers top-notch business amenities to ensure a stress-free stay. With a 24-hour business center, dry cleaning and laundry services, and helpful concierge services, we have you covered for all your needs. And for the foodies, our hotel features an onsite restaurant, coffee shop, and bar/lounge, as well as 24-hour room service and daily cooked-to-order breakfasts, showcasing the best of local cuisine. In addition to our prime location and luxurious amenities, our hotel offers convenience with easy access to the Santiago Airport, making it the perfect choice for both business and leisure travelers. Immerse yourself in the city's wonders with a stay at InterContinental Santiago, an IHG Hotel, and experience the endless possibilities that await you. Book now and embark on a journey of indulgence and excitement! Don't miss the affordable InterContinental Santiago, an IHG Hotel room prices. Book InterContinental Santiago, an IHG Hotel Online for a memorable getaway. Located at Av. Vitacura 2885, Las Condes, Region Metropolitana7550024, Chile.

Highlights

• Located in the bustling Las Condes district, with easy access to Costanera Center and Gran Torre Santiago • Luxurious and comfortable guestrooms featuring minibars and LED TVs • Relax and pamper yourself with massages, body treatments, and facials at the onsite spa • Unwind after a day of sightseeing with a swim in the indoor pool or a session in the sauna • Perfect for business travelers with a 24-hour business center and concierge services • Ideal for casual travelers, offering a variety of room options including budget, boutique, and luxury • Within walking distance to popular tourist attractions such as Sculpture Park and the Santiago Cable Car • Only 0.4 km away from public transportation, making it easy to explore the city • Just 24 km from Santiago International Airport, with airport shuttle service available • Enjoy a delicious meal at the hotel's restaurant or grab a quick snack at the coffee shop/cafe • Stay connected with wireless internet access and stay safe with 24-hour security features • Great for families, with babysitting services available for a worry-free stay.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

382

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Indoor pool

Sauna

Breakfast available

Coffee/tea

Airport shuttle service

Transportation

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Shops and commercial services

Smoke-free property

Snack bar

Bell staff/porter

Accessible parking

On-Site parking

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Transportation

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Shield between guests and staff in main contact areas.

LGBTQ friendly.

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Masks are compulsory at the property.

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG).

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for dinner.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Parking height restrictions apply.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹17,507

₹18,578

6% OFF

+ ₹0 taxes / night

Earn 175 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹17,507

₹18,578

6% OFF

+ ₹0 taxes / night

Update Price

Earn 175 Reward Points

Amenities

Location

Las Condes, Santiago, Santiago, 7550024

View on Maps

Ratings & Reviews

4.5/5

3.91K Ratings

Paolo Beccalli

4/5

7 Dec, 2023

Overall a very nice hotel. The location is great. It is in a good part of the city either a lot around the hotel. The staff were all very friendly and accommodating. They would take care of any needs. My only complaints would be that the hotel is a bit dated. Furniture and appliances seem a bit old and run down. Also, in the room I was in there were no curtains. There are only blinds making any sort of sleep during day light hours very difficult. (Picture attached)

James Skinner

2/5

15 Nov, 2023

2 Star Review & I am being generous. Hotel staff ervice was a bit above average. Room was "maybe" average. Breakfast was above average, selection was plentiful, quality was good & breakfast staff was strong. Why a 2 Star Review? I don't believe I need to explain, pictures tell the story. CLEAN your hotel! $200/$300 a night hotel, surely you can hire people to clean and then really deep clean. Paint is inexpensive & simple. This filth & grime is borderline dangerous to your guests.

Tristan Mohabir

2/5

3 Jan, 2024

Do not stay here. This hotel is an InterContinental in name only. The lobby is nice enough, but the rooms are VERY shabby and badly in need of renovation. It honestly felt like a Best Western or something. There was what appeared to be blood smeared on our walls (take a look for yourself), and the same substance was splattered all over the chair in our room. The bathroom felt and looked grimy. We also had issues with the outlets in the room, despite using the hotel's own adapter. The staff was friendly, but the concierge never had water available. We were supposed to stay two nights longer than we did here, but decided to cut our stay short and switch hotels.

Paolo Beccalli

4/5

7 Dec, 2023

James Skinner

2/5

15 Nov, 2023

Tristan Mohabir

2/5

3 Jan, 2024

Cecilia Milessi

1/5

13 Sep, 2023

Awesome location, spacious room, but the worst experience I’ve had in a hotel. As basic as asking for silverware and getting “the kitchen is too busy” as a response. Room super outdated, forget about binging Netflix, no smart tv.

martin larochelle

4/5

13 Nov, 2023

Friendly front desk staff .Great location. Quiet rooms. Great gym and pool . The lounge has amazing snacks.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.