IRIS Guesthouse

3.9/5(86 Reviews) rating

2 Star Hotel

125

1/125

About hotel

IRIS Guesthouse welcomes you to Kigali, Rwanda, where our charming oasis awaits. Conveniently located near popular destinations like the Kigali Genocide Memorial Centre and Kigali Convention Centre, our cozy establishment offers affordable accommodations suitable for all kinds of travelers. Nestled in KN 33 St, number 9, Kiyovu, our 17 air-conditioned guestrooms are designed with your comfort in mind. Each room comes equipped with modern amenities such as complimentary Wi-Fi, cable programming, and private bathrooms with refreshing rainfall showerheads and complimentary toiletries. Our top priority is your comfort, which is why we also provide safes and desks in every room, plus daily housekeeping services. Take in the stunning city views from our terrace and garden, or stay connected with loved ones through complimentary wireless internet access. Our friendly and attentive concierge services are always available to assist you during your stay. For a casual dining experience, our barbecue grills are at your disposal. Business travelers will appreciate our complimentary newspapers in the lobby, dry cleaning and laundry services, and 24-hour front desk. And with a delicious local breakfast served daily at our on-site restaurant, you'll start your day off right. After a long day, unwind with a drink at the bar/lounge. For those driving in, we offer free self-parking on site. For those flying in, Kigali International Airport is only a short 10.4 km away. Don't wait, book IRIS Guesthouse room prices online now for a comfortable and unforgettable stay in Kigali.

Highlights

• Conveniently located within a 5-minute drive from Union Trade Center and Ntarama Church • Close distance (4.3-5.6 km) to major attractions like Kigali Convention Centre and Kigali Genocide Memorial Centre • 17 stylish and well-equipped guestrooms, perfect for both casual and business travelers • Breathtaking terrace and garden views, free Wi-Fi, and concierge services • Airport shuttle available for a surcharge and complimentary self-parking on-site • Enjoy delicious local cuisine and a variety of drinks at the on-site restaurant and bar • Luxury, boutique, and budget options available to cater to different preferences and budgets.

Quick Facts

Check-In

11:30 AM

Check-Out

10:00 AM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Designated Smoking Areas

Terrace

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Designated Smoking Areas

Terrace

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve onsite parking.

This property accepts credit cards and debit cards; cash is not accepted.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Essential workers only - NO.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

No pets and no service animals are allowed at this property..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

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Amenities

Location

KN 33 St, Kigali

View on Maps

Ratings & Reviews

3.9/5

86 Ratings

Bengi Durgunoglu

5/5

29 Oct, 2023

We stayed here for three nights and absolutely loved our time here. The concierge, cleaning and dining staff are incredibly friendly and they were accommodating for every need I had. When I requested an extra pillow and water bottles, they provided that without hesitation. The breakfast -- served from 6:30am - 10:00am -- is served buffet style and consists of both sweet and savory options (fruit, toast, cereal, milk, tea, and some cooked meats & vegetables). Lastly, while we visited another region of Rwanda (via bus) for two days and two nights, Iris Guesthouse was more than happy to hold on to my suitcase so that I wouldn't have to carry extra luggage around. The only reason I gave four stars for "Rooms" is because the size of the room is quite small, but still very manageable for two people. I would highly recommend this hotel for those visiting Kigali!

Sejal Shah

5/5

18 Oct, 2023

Wonderful one night stay, comfortable beds and hot shower. Our flight out of Kigali was delayed by 12 hours and Eve at the front desk was extremely helpful! He let us use his phone multiple times to call customer service, extended our check out time, and helped us plan a day in Kigali. Definitely recommend and would stay again!

Cecile Kuchen

5/5

18 Dec, 2023

I enjoyed my stay at iris guesthouse, the rooms are big and clean with a good shower and comfy bed. The staff is very friendly and welcoming and the area is safe and convenient. I would stay there again. Thanks iris!

Bengi Durgunoglu

5/5

29 Oct, 2023

Sejal Shah

5/5

18 Oct, 2023

Cecile Kuchen

5/5

18 Dec, 2023

Mina M N

4/5

11 Dec, 2023

Good price for good service. Breakfast was poor but it is OK like all the other hotels in the same rate.

ABDUR RAHMAN PALLAB

4/5

16 Jul, 2022

This place is very natural, comfortable, noise free ambience. Those who wants to have a cool leaving place you can try. Location is near to French embassy I guess.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.