Island Shangri-La, Hong Kong

4.5/5(3.66K Reviews) rating

5 Star Hotel

Island Shangri-La, Hong Kong exterior_detail

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About hotel

Escape to a paradise of luxury and convenience at our five-star hotel, located in the bustling Central & Western District of Hong Kong. Immerse yourself in the exquisite atmosphere of Island Shangri-La, Hong Kong, which boasts a prime location just a short drive from popular attractions like Ocean Park and Pacific Place. Incredible views of Victoria Harbour and the vibrant Lan Kwai Fong area are also within reach, providing easy access to all that Hong Kong has to offer. Indulge in the ultimate luxury experience in any of our 557 stunning guestrooms, designed with modern elegance and enhanced with state-of-the-art amenities including complimentary Wi-Fi, flat-screen televisions, and plush bedding. Treat yourself to a lavish retreat in our spacious bathrooms, equipped with luxurious designer toiletries and extravagant bidets. Step outside and immerse yourself in the vibrant city life just mere steps away from our hotel's doorstep. Take a leisurely stroll to nearby Hong Kong Park or hop on The Peak Tram for a breathtaking ride to the highest point on the island. For our business-savvy guests, our hotel's location is ideal with major financial and business districts just a stone's throw away. Relax and unwind with a refreshing swim in our outdoor pool, or push yourself with a workout in our well-equipped fitness center. For the ultimate rejuvenation, pamper yourself with a luxurious massage or facial at our spa. Need help planning your itinerary? Our dedicated concierge team is always available to assist with bookings for local attractions. Satisfy your taste buds at any of our five on-site restaurants or two charming cafes, featuring a diverse range of delectable cuisine. Kickstart your day with a scrumptious buffet breakfast at cafe TOO or unwind with a refreshing cocktail at the bar/lounge. For late-night cravings, our 24-hour room service is always at your service. Whether for business or leisure, Island Shangri-La, Hong Kong offers affordable and exceptional accommodations suitable for a variety of individuals. Book Island Shangri-La, Hong Kong Online now to experience a lavish and unforgettable stay in the heart of this buzzing city. Our hotel's address at Pacific Place, Supreme Court Road, Central, Hong Kong makes it easily accessible for our valuable guests.

Highlights

• Centrally located in Hong Kong's Central & Western District • 10-minute drive to Ocean Park • 5-star luxury hotel with 557 elegant guestrooms • Complimentary wired and wireless internet access in all rooms • Short distance (1.2-1.3 km) to popular attractions like Victoria Harbour and Lan Kwai Fong • Relax at the on-site spa and outdoor pool, and stay fit at the fitness center • Multiple dining options, including 24-hour room service and a bar/lounge • Business amenities such as limo/town car service, express check-in/check-out, and event facilities • Within walking distance to Hong Kong Park, The Peak Tram, and IFC Mall • Close to transportation hubs - 38.6 km from Hong Kong International Airport and 1.5 km from the Central Ferry Piers • Perfect for both casual and business travelers looking for a luxurious stay in Hong Kong's vibrant district.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

544

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Valet parking

Concierge desk

Breakfast available

Banquet Facilities

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Valet parking

Concierge desk

Food & Beverages

Breakfast available

Services

Gym

Business

Banquet Facilities

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.

The listed child breakfast fee applies to guests age 11 and younger.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Events/parties not allowed.

Property is not currently implementing any enhanced cleaning measures.

Cashless transactions are available.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

A car is not required for transportation to and from this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Due to renovations, swimming pool and Ming Pavilion is not available from September 2, 2024 to September 8. 2024. The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Cashless transactions are available.

Onsite parties or group events are strictly prohibited.

Safety features at this property include a fire extinguisher, a security system, and a first aid kit.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Club Lounge hours are 7 AM-9 PM. Children under 12 years old are allowed in the Club Lounge until 7 PM and must be accompanied by an adult.

The listed child breakfast fee applies to guests age 11 and younger.

Property does not require health documentation at check-in.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Events/parties not allowed.

Property is not currently implementing any enhanced cleaning measures.

Cashless transactions are available.

Contactless check-in is available.

Property does not offer onsite COVID-19 testing.

Special check-in instructions

A car is not required for transportation to and from this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

₹33,778

₹38,380

12% OFF

+ ₹3,474 taxes / night

Earn 372 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹33,778

₹38,380

12% OFF

+ ₹3,474 taxes / night

Update Price

Earn 372 Reward Points

Flat ₹2,500.00 off included with coupon INTSTAY

Amenities

Location

Admiralty, Hong Kong

View on Maps

Ratings & Reviews

4.5/5

3.66K Ratings

5/5

2 Oct, 2023

Amazing overall experience! Rooms /newly renovated suite/ are amazing and impeccably detailed. With a lot of good thoughtful elements :) Gym and Spa are excellent too. With great and helpful staff. Breakfast room is the only improvement I can mention. Hotel says it will be renovated soon!

Patrick Law

4/5

20 Dec, 2023

I had an exceptionally pleasant stay at the Island Shangri-La Hotel in Hong Kong, particularly in the Presidential Suite. The breathtaking 180-degree view of Hong Kong was truly stunning, creating a memorable experience. The room services, including the food, were excellent and contributed to making my stay truly enjoyable. Highly recommend for a luxurious and scenic experience in the heart of Hong Kong.

aloe lex

5/5

3 Jan, 2024

i stayed for about a week over christmas at the island shangri la (isl) and it is one of the most enjoyable stay i had in any hotels in hk. hk hotels market is extremely competitive and though isl is not an inexpensive hotel, i found the price to value ratio is more than fair and acceptable. i booked and stayed in an club level room and every staff at the lounge is attentive, kind and courteous. from the moment i checked in, candy and her team has looked after my every need. nicole, ella, joyce, leo, aaron and tim are all excellent in their jobs. they are professional, patient and the most accommodating i have ever seen in hotel staff. the room i had came equipped with usb-c throughout and the thermostat actually works ! at temp that you want !! i used the gym and pool daily and the gym is kept meticulously clean and organized. i had dined in several of the restaurants and james at the petrus is amazing. i had several personal business to attend while in town and claude at the concierge proved to be indispensable. overall, i had a great stay and will definitely return to stay there again.

Jieun Bae

5/5

3 Aug, 2023

Luxurious atmosphere & Kind service Great harbour view & delicious breakfast I loved the renovated pool and sauna. And it's also great to be around the peak. Very close to nature(the peak and HK park), which makes feel very relaxed. I didn't stay at the renovated room, but I am sure that will be much better. Next time I would like to come back to this hotel definitely.

Christopher Kerr

5/5

10 Sep, 2023

The Island Shangra-La Hong Kong is a wonderful hotel located directly in the best part of down town Hong Kong, close to the best shopping, entertainment, and dining the city has to offer. More than the ideal location, the hotel and its staff are incredibly welcoming and accommodating. Special thanks to the staff for making our stay so pleasant and a welcome respite after traveling to the PRC before heading back to the U.S.A.. The room service was on point and they serve one of the best breakfasts I've ever had. The restaurants and bars located on site are phenomenal and a great starting or ending point for any night on the town. Thank you!

5/5

2 Oct, 2023

Patrick Law

4/5

20 Dec, 2023

aloe lex

5/5

3 Jan, 2024

Jieun Bae

5/5

3 Aug, 2023

Christopher Kerr

5/5

10 Sep, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.