iStay Hotel Porto Centro

3.7/5(908 Reviews) rating

2 Star Hotel locationPin

Porto, Norte

1/37

About hotel

Explore the vibrant and dynamic city of Porto while staying at the affordable iStay Hotel Porto Centro. Our prime location on Rua Alexandre Herculano, 2964000-053, Portugal places you within walking distance of must-visit attractions, including the historic center and Praça da Batalha. But our convenient location is just one of the many things that make us stand out. Choose from one of our 56 well-appointed guestrooms, each designed for ultimate comfort and convenience. Watch your favorite TV shows on the LCD television, stay connected with complimentary Wi-Fi, and drift off to sleep on our plush bedding. Refresh yourself in the morning with a hot shower in your private bathroom before taking on the day. Ready for some adventure? Our hotel is the perfect base for exploring the rich history and culture of Porto. Visit the majestic Church of Saint Ildefonso or marvel at the grandeur of Porto Coliseum. And when you're ready to relax, return to the hotel and take advantage of our complimentary Wi-Fi and concierge services. Business travelers will appreciate our 24-hour business center and multilingual staff, always available to assist with your needs. We also offer self-parking and a roundtrip airport shuttle for an additional fee, making it easy for you to get around. Hungry? Don't worry, we've got you covered. Start your day off right with a delicious continental breakfast available at our on-site restaurant. And in the evenings, mingle with other guests at our hotel bar while sampling local drinks and snacks. No matter the reason for your visit, iStay Hotel Porto Centro offers affordable accommodations suitable for all. Book iStay Hotel Porto Centro online now and get ready to discover the best of Portugal's rich history, culture, and hospitality. We guarantee an unforgettable stay that will leave you wanting to return.

Highlights

• Located in the heart of Porto near tourist attractions such as Porto Historic Center (0.9 km) and Praça da Batalha (0.2 km) • Within walking distance of popular landmarks, including Porto Cathedral (0.7 km) and Majestic Café (0.5 km) • Wide range of room options including 56 guestrooms with LCD TVs, free Wi-Fi, and comfortable beds • Complimentary concierge services and helpful multilingual staff available 24/7 • Convenient access to transportation with Porto Airport only 18.5 km away and a roundtrip airport shuttle available for a fee • Business amenities such as a 24-hour business center and 24-hour front desk to accommodate both casual and business travelers • Enjoy a daily continental breakfast (for a fee) before starting your day of exploring.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Floors

Popular Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Accessible Bathrooms

Concierge desk

Breakfast available

Airport shuttle service

Show all Amenities

General Amenities

24-hour front desk

Lift/ Elevator

Multilingual Staff

Smoke-free property

Vending machines

Accessible Bathrooms

Concierge desk

Food & Beverages

Breakfast available

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Clean & Safe (Portugal).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age..

We have included all charges provided to us by the property..

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment and a shield is in place between staff and guests in main contact areas.

Pet Policy

Pets not allowed.

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Amenities

Location

R de Alexandre Herculano, Porto, Norte, 4000-053

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Ratings & Reviews

3.7/5

908 Ratings

Andrew Song

5/5

28 Dec, 2023

The staff were all very friendly and welcoming. Especially the receptionists. We were welcomed by two male staff (sorry I forgot their names) who were very nice and helpful with any questions we had. They were nicer and friendlier than most 3-star or 4-star hotels we visited in Europe, although this place is only 2-stars. The rooms are nice and clean, and the bathroom is very interesting. Location is convenient as it is close to Sao Bento station and right in front of the tour bus stop. The breakfast is alright, and the staff there are also friendly. Overall, we had a very positive experience and I would absolutely recommend this place.

Magno Tubertine

5/5

29 Nov, 2023

The main reason why I'm giving a five stars because I had an amazing experience with the customer service. The two front desk people that I met were super helpful and they went above and beyond to make sure we were happy and satisfied and if we ever had any questions through our stay we could definitely ask them and they're always from to help their name we're Vinicius e Davi, Porto is an amazing City that we can't wait to go back again. The location of the hotel was very helpful and we strongly recommend people getting the Red Bus package it's $35 per person for 2 days which was recommended by the hotel crew. However on the downside unfortunately the bed are extremely uncomfortable they could buy new mattresses especially those memory foam mattress they cost around $250 euros and they probably can get even a better price by being a business and buying a lot of them. But the bad was extremely stiff and very hard also we did have problems with the TV remotes that was not working and that's not because of a battery or anything like that it was more because the TV had an issue itself. Nothing major but it was annoying that you have to be close to the TV in order to even adjust the volume. The room does not have a closet and does not have a safe so if that's very important to you unfortunately the rooms are small and it is what you get paid for it but definitely they could improve this day by getting new mattresses the mattress was a deal breaker for us. But overall it was a great experience thanks to the great front desk crew and the breakfast people. If you like this view please give us a thumbs up

Marija Tomičić

2/5

10 Jan, 2024

the heating does not work in the room. we literally froze. there are no extra blankets or pillows, so we had to ask at the reception. breakfast is not worth taking and paying for

Andrew Song

5/5

28 Dec, 2023

Magno Tubertine

5/5

29 Nov, 2023

Marija Tomičić

2/5

10 Jan, 2024

the heating does not work in the room. we literally froze. there are no extra blankets or pillows, so we had to ask at the reception. breakfast is not worth taking and paying for

Argiro Papanikolaou

4/5

16 Aug, 2023

The staff & the reception was so kind & helpful. They answered our emails really fast and the reception is working 24/7! The breakfast was really okey with options like bread, toast, sweets & coffee. The room was good but the mattress & the pillows were so uncomfortable.

Primož “primzySTAR” Let

5/5

7 Aug, 2023

The hotel is in a very good location in the city center, but still a few meters away from the hustle and bustle. The rooms are clean, the staff very friendly and helpful. The price is very good considering the location.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.