IT Boutique Hotel & Restaurant

4.1/5(416 Reviews) rating

4 Star Hotel locationPin

Playa del Carmen, Quintana Roo

287

1/287

About hotel

Welcome to IT Boutique Hotel & Restaurant, Playa del Carmen's best-kept secret. Our luxurious 4-star hotel is located in the charming Zazil-ha district, just a short distance from the bustling tourist attractions. With affordable IT Boutique Hotel & Restaurant room prices, we invite you to experience the best of both worlds - a serene oasis and easy access to all the action. Indulge in one of our 24 exquisitely designed rooms, each equipped with top-notch amenities including air conditioning, espresso makers, and flat-screen TVs. Stay connected with complimentary Wi-Fi and enjoy a wide range of cable programming. Our modern bathrooms feature showers and hairdryers for your utmost convenience. Explore the nearby Quinta Avenida, only a leisurely 15-minute walk from our hotel. This vibrant street is home to local shops, restaurants, and bars, offering a true taste of the local culture. For the adventurous souls, the famous Xcaret Eco Theme Park is just 11 kilometers away. And for a relaxing day at the beach, head to the stunning Mamitas Beach, located just half a kilometer from our doorstep. Unwind and rejuvenate at our outdoor pool, or take in the beautiful views from our terrace. Stay connected with complimentary Wi-Fi and take advantage of our attentive concierge services. Our hotel is also equipped with a business center and dry cleaning services, perfect for guests traveling for work. Satisfy your cravings at our two on-site restaurants, or enjoy a refreshing drink at our bar or poolside bar. Wake up to a complimentary full breakfast every morning, the perfect way to start your day. And for our guests arriving by air, we are conveniently located 54.8 kilometers from the Cancun International Airport and 36.8 kilometers from the Cozumel International Airport. Don't miss out on experiencing the best of Playa del Carmen. Book your stay at IT Boutique Hotel & Restaurant online today for an unforgettable vacation. Visit us at Calle 44 con Avenida Primera- Zazil-Ha, QROO77710, Mexico and experience our affordable and convenient hotel for yourself.

Highlights

• 4-star boutique hotel located in Playa del Carmen's lively Zazil-ha neighborhood • Just a 15-minute walk to popular Quinta Avenida shopping street and white sand beaches of Playa del Carmen • 24 modern and air-conditioned rooms with free Wi-Fi, espresso makers, and flat-screen TVs • Prime location with popular attractions within a 2km radius, including Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall • Outdoor pool and terrace with stunning views, perfect for relaxing after a day of sightseeing • Business amenities including a business center and free self-parking • Two on-site restaurants and a poolside bar serving delicious drinks and bites • Complimentary full breakfast served daily from 8:00 AM to noon • Just 54.8km from Cancun Intl. Airport and 36.8km from Cozumel Intl. Airport

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Airport shuttle service

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Services

Airport shuttle service

Business

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Children not allowed.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

We have included all charges provided to us by the property..

Children 17 years old and younger are not permitted at this property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Cashless transactions are available.

Professional property host/manager.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico).

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Children not allowed.

Contactless check-in is available.

Essential workers only - NO.

Masks are compulsory at the property.

No cribs (infant beds) available.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Contactless food service / room service is available.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: A tax is imposed by the city: MXN 32.57 per accommodation, per night.

We have included all charges provided to us by the property..

Children 17 years old and younger are not permitted at this property..

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹3,544

₹8,290

57% OFF

+ ₹949 taxes / night

Earn 44 Reward Points

Flat ₹641.88 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹3,544

₹8,290

57% OFF

+ ₹949 taxes / night

Update Price

Earn 44 Reward Points

Flat ₹641.88 off included with coupon INTSTAY

Amenities

Location

Zazil ha, Playa del Carmen, Quintana Roo, 77710

View on Maps

Ratings & Reviews

4.1/5

416 Ratings

Valentin JAUFFRIT

5/5

10 Sep, 2023

Very nice place to stay! The rooftop with pools and bar is awesome! Very relaxing! Their breakfast was delicious and we love the man who took care of us for 2 weeks! Very helpful! We missed a closet or something to put our stuff and clothes in the room but that's it

KC Thompson

1/5

31 Dec, 2023

You will never sleep from the loud music they blare from the rooftop all night long. It shakes the building and keeps the whole neighborhood up. Read all the comments and reviews here before booking. Their hotel will ruin your entire vacation.

josefina duende

4/5

23 Nov, 2023

I went for a dance social on the rooftop. The space was very nice. I had to go all the way to the main lobby just to use the restroom which was crazy though. And the staff was not friendly or welcoming.

Gabriel Denis

1/5

22 Dec, 2023

Noisy rooftop 7/7 The admins of the hotel are more concerned about making extra money from parties on the rooftop than anything else. There is a huge pannel on the rooftop with rules saying « no smoking » and the first thing you see is an employee of the Hotel smoking a cigarette while preparing the next party. You can’t target young party people and at the same time an older clientel/families that are seeking a place to rest. This place is incoherent like a teenager having an identity crisis. I do not recommend.

Valentin JAUFFRIT

5/5

10 Sep, 2023

KC Thompson

1/5

31 Dec, 2023

josefina duende

4/5

23 Nov, 2023

Gabriel Denis

1/5

22 Dec, 2023

Easymexico

4/5

29 Jan, 2024

allmgood but i really do not like these highly populated vacation condos, too many neighbours so it more.like an hotel than a vacational condominium

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.