ITC Barcelona by Soho Boutique

3.7/5(654 Reviews) rating

2 Star Hotel locationPin

Barcelona, Catalonia

1/57

About hotel

HLG CityPark Pelayo offers affordable accommodations, perfectly situated at Carrer de Pelai 108001, Spain, for those looking to explore the enchanting city of Barcelona. With its prime location, just a stone's throw away from the bustling La Rambla and Plaça de Catalunya, our guests have easy access to popular hotspots, shopping havens, and tantalizing dining options. Our well-appointed 47 guestrooms provide a luxurious haven, equipped with modern amenities like flat-screen TVs and complimentary Wi-Fi, along with lavish private bathrooms featuring complimentary toiletries. Our meticulous housekeeping team ensures that your room is always immaculate, while our complimentary bottled water and fresh linens add to your comfort. Check out notable landmarks such as Placa Universitat, the prestigious Barcelona Museum of Contemporary Art, and the renowned University of Barcelona, all easily reachable from our strategic location. After a day of exploration, unwind in your room with our complimentary Wi-Fi, or seek the assistance of our tour/ticket services for your next adventure. Our round-the-clock front desk, luggage storage, and safe deposit box services cater to all your needs, whether you're here for business or leisure. Indulge in local cuisine through our room service or start your day with a delicious continental breakfast, served daily for a nominal fee. With the convenience of Barcelona El Prat Airport just a short 16.9 km away, our hotel is the perfect choice for weary travelers. Don't miss out on the opportunity to experience the vibrant energy of Barcelona and book your stay with us today. HLG CityPark Pelayo room prices are unbeatable, and you can easily book online for added convenience. Our team eagerly awaits the chance to pamper you with a comfortable and hassle-free stay.

Highlights

• Centrally located in Barcelona, just a short walk from La Rambla and Plaça de Catalunya • Rooms with flat-screen TVs, free Wi-Fi, and private bathrooms with complimentary toiletries • Close to major attractions including Casa Batllo, Barcelona Cathedral, and Boqueria Market • Only 0.1 km from both Placa Universitat and University of Barcelona • 24-hour front desk, luggage storage, and safe deposit box available for business travelers • Airport is 16.9 km away and railway station is within walking distance • Complimentary wireless Internet access and tour/ticket assistance for all guests • Room service and daily continental breakfast options

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Smoke-free property

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking..

A tax is imposed by the city: EUR 4.68 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

Front desk staff will greet guests on arrival. This property is located in the city's Low Emission Zone; only low-emission vehicles are permitted to enter. Guests with non-Spanish license plates must register their vehicle with the city in advance.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows regional sanitization guidelines Safe Tourism Certified (Spain).

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Individually-wrapped food options are available for breakfast.

Masks are available to guests.

Contactless check-in is available.

Protective clothing is available to guests.

Gloves are available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

A tax is imposed by the city: EUR 4.68 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age..

We have included all charges provided to us by the property..

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation..

One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

Contactless check-in and contactless check-out are available.

Pet Policy

Pets not allowed.

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Amenities

Location

Pelai, Barcelona, Catalonia, 08001

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Ratings & Reviews

3.7/5

654 Ratings

Beth Wigglesworth

4/5

22 Jan, 2024

A perfectly located hotel for a few days in the city, there were friendly staff available 24/7 at the front desk if needed. Room was what you’d expect for a 2* hotel, couldn’t ask for anymore. Only thing I was disappointed about was the safe was not in use, and there was a crack on the toilet seat, but again, what you’d expect for a 2* hotel. Hotel was easy to get to from the airport, a €6.75 single ticket on the aero bus from the terminal and arrived within 30 mins. We also used the lockers for €2 on the day of checkout, which were secure and out of the way from passers-by.

Senyanze Kalla

2/5

30 Sep, 2023

We decided to stay at this hotel since February-March because of its excellent location and good price. Unfortunately, upon arrival, we found that small amenities offered on the website at the time of our reservation for a standard double room, such as safes, minibars, and desks, were not available. Upon inquiring at the front desk, we were told that the amenities were no longer offered. Such changes negatively affected our appreciation of the hotel and the comfort of our stay. Had we known about the lack of such details, we would have stayed somewhere else. Furthermore, while the website no longer specifies safes and minibars at the time of writing this review, they still offer a small work desk, and the photos of the standard double rooms appear to have bath tubs, which we did not have. This seems to us to be a purposely dishonest offer, and we would not recommend the place to anyone else.

Chichita It

5/5

26 Jul, 2023

I booked this hotel mostly because is close to relatives place. Location is really convinient. The service was really good and helpful. There was an issue with AC-heat wave one night but immediately they gave me a solution changing room and giving me an additional day as compensation. Cleaning was perfect done. Ac works perfectly. Highly recommended.

Kaylen Noriega

2/5

30 May, 2023

My partner and I decided to stay here last minute for 5 nights. We chose it because it’s central and overall a great location. The front desk staff was nice but the hotel is average. Honestly it was pretty outdated and for the price you pay you would expect more. We stayed in room 503 and we noticed the room was humid and the AC wasn’t working. After discussing it with the front desk staff, he came to check out the room and advised someone would check it out in the morning. He then returned and offered us free breakfast for our stay, a wrench to open up our windows, and a mini fan. No one stopped by in the morning. We appreciated the free breakfast and mini fan but because of the weather my partner and I got really sick. Not sure if it’s a norm to not have working ac/heating units but make sure to call and ask or not settle in until you test it first if that matters to you.

Nanna E

1/5

27 Jun, 2023

When we arrived at the hotel, the staff informed us that the air conditioner is broken. However we got keys to open the windows, it helped a little with the hot temperature. And because of the broken AC, we got the second night free and free breakfast. The room didn’t have a mini fridge, so it was hard to keep any drinks or food cold. Also the room didn’t look like the pictures, and the hotel wasn’t in a good shape overall. The breakfast was also very sad looking, never had anything like that in a hotel. It’s basically just wheat, I would’ve never paid for that. Afterwards as I read the reviews of this place, there are several complains about the broken AC. Some of them are from years ago, I wonder why the hotel hasn’t fixed the AC’s? Gave 1 star for the kind staff and location. Don’t get breakfast here, u can get cheaper and better breakfast at a cafe. But still, I wouldn’t recommend this place, it’s so overpriced.

Beth Wigglesworth

4/5

22 Jan, 2024

Senyanze Kalla

2/5

30 Sep, 2023

Chichita It

5/5

26 Jul, 2023

Kaylen Noriega

2/5

30 May, 2023

Nanna E

1/5

27 Jun, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.