ITC Docklands

4.7/5(81 Reviews) rating

3 Star Hotel locationPin

Cape Town, Western Cape

1/82

About hotel

Welcome to ITC Docklands, a luxurious aparthotel located in the heart of Cape Town City Centre. With a prime location just a 4-minute walk from Cape Quarter Lifestyle Village and 10 minutes from Bree Street, our hotel offers discerning travelers a unique blend of modern sophistication and historic charm. The architectural elegance and interior design of ITC Docklands set it apart as an ideal destination for those seeking a truly exceptional stay. Each of our 6 individually decorated guestrooms features lavish furnishings, art collections, and stunning views of the city. Guests can relax in comfort with Tempur-Pedic beds, premium bedding, and private balconies or patios. Smart televisions with Netflix and complimentary wireless Internet access ensure connectivity and entertainment. The hotel's amenities include an outdoor pool, rooftop terrace, spa, and wellness center, providing guests with opportunities for relaxation and rejuvenation. Our on-site dining options celebrate local flavors and international cuisine, offering a culinary experience that exceeds expectations. ITC Docklands is conveniently located near iconic landmarks such as Table Mountain, Camps Bay Beach, and the Zeitz Museum of Contemporary Art Africa. The hotel's address at The Docklands, 70 Prestwich Street, De Waterkant, Western Cape 8000, South Africa, ensures easy access to the city's attractions and hidden gems. Business travelers will appreciate our dry cleaning/laundry services, multilingual staff, and roundtrip airport shuttle. Free self-parking is available for added convenience. Guest testimonials highlight the exceptional hospitality and personalized service that make every stay at ITC Docklands memorable. Whether you're seeking relaxation or productivity, our hotel caters to your every need. Book ITC Docklands online today and experience a truly unforgettable stay in Cape Town...

Highlights

• Conveniently located in Cape Town City Centre, just a 4-minute walk from Cape Quarter Lifestyle Village • Close proximity to Bree Street, a vibrant area with shops, restaurants, and entertainment options • Easy access to popular attractions such as Table Mountain (6.3 km) and Camps Bay Beach (7.3 km) • 6 individually decorated guestrooms with fully equipped kitchens including fridges, ovens, and balconies/patios • Luxurious Tempur-Pedic beds with premium bedding for a comfortable night's sleep • Smart televisions with Netflix and complimentary Wi-Fi to keep you entertained and connected • Recreational amenities include an outdoor pool and a rooftop terrace with stunning views • Business amenities such as dry cleaning/laundry services and multilingual staff for convenience • Roundtrip airport shuttle available for a surcharge, with free self-parking on-site • Nearby attractions within walking distance include Greenmarket Square, Zeitz Museum of Contemporary Art Africa, and Long Street • Explore the Cape Town Diamond Museum, St. Georges Mall, and the Two Oceans Aquarium just a short distance away • Ideal location for both leisure and business travelers seeking a comfortable and convenient stay in Cape Town.

Quick Facts

Check-In

2:30 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Multilingual Staff

Smoke-free property

Concierge desk

Airport shuttle service

Show all Amenities

General Amenities

Multilingual Staff

Smoke-free property

Concierge desk

Services

Airport shuttle service

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Special check-in instructions

Pool access available from 9:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:30 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. The host will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

Guests must contact this property in advance to reserve cribs/infant beds.

This property accepts cash.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Safety features at this property include a fire extinguisher and a security system.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Parking height restrictions apply.

Special check-in instructions

Pool access available from 9:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

Pet Policy

Pets not allowed.

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Amenities

Location

De Waterkant, Cape Town, Western Cape, 8000

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Ratings & Reviews

4.7/5

81 Ratings

Daniel

5/5

11 Jun, 2023

Stayed here for over 4 weeks in Autumn time. Very good experience. No load shedding and helpful, friendly security team. Feels very safe. Good views from the roof too. The walls are thin. This is the only drawback as you can hear other residents doing all sorts at all hours.

Rachel TONYA

4/5

13 Sep, 2022

Beautiful AT the rooftop With a nice pool. It was father unfortunate that WE didnt enjoy the pool becos of Winter. Appartements are secured, underground parking. Rooms were smaller than what WE Saw on the pictures during Booking. But all together we had a wonderful stay there. 😊👌🏾

Andrew Zainga

5/5

30 Sep, 2021

This is one of the best places to be at. Usually fully booked buy we managed to secure accommodation. It offers that beautiful view to the famous table mountain. Enjoyed our stay at the Docklands. Great customer service and close to shops.

Daniel

5/5

11 Jun, 2023

Rachel TONYA

4/5

13 Sep, 2022

Andrew Zainga

5/5

30 Sep, 2021

Luc Wömpner

5/5

24 Feb, 2023

Nice spot to stay in Capetown. Our room was very nice, but i guess it depends on the owner of the flat. The rooftop pool area offers you a very nice view while chilling in water. Cool place, clean, very nice and friendly staff/security. You can also have a barbeque on the rooftop by yourself with free to use barbeque stations.

Debbie Visser

5/5

29 Jun, 2021

Perfect little weekend getaway, with everything we needed. We have been back a few times. Apartments are nicely decorated and comfortable. Perfectly situated within walking distance to some amazing restaurants, town and the V&A Waterfront.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.