Jacaranda Nairobi Hotel

4.3/5(2.11K Reviews) rating

3 Star Hotel

1/61

About hotel

Experience the vibrant and dynamic city of Nairobi at Jacaranda Nairobi Hotel, nestled in the heart of Westlands, Kenya. Immerse yourself in the local culture and charm of the bustling city, while enjoying the convenience of being just a short 3-minute walk from the Sarit Centre and within walking distance of the popular Westgate Shopping Mall. Whether you're traveling with your family or exploring solo, our hotel offers affordable accommodations that are perfect for every kind of traveler. Relax and unwind in one of our 128 well-appointed guestrooms, complete with plush memory foam beds and private balconies for a peaceful retreat. Stay connected with complimentary wired and wireless internet access, and enjoy a variety of entertainment options on our high-tech plasma televisions. Freshen up in your private bathroom, stocked with complimentary toiletries and hair dryers, before starting your day of exploration in Nairobi. Embrace your wanderlust and discover the many attractions near our convenient location. Visit the UNHCR Kenya and Oshwal Religious Centre, both just a kilometer away, or take a leisurely stroll through the serene Arboretum, located just 2 kilometers from our hotel. Immerse yourself in the vibrant culture of the city by visiting the Kenya National Theatre and Nairobi National Museum, both just a short distance away. Pamper yourself at our full-service spa, where you can indulge in a range of massages, body treatments, and facials. Keep up with your fitness routine at our state-of-the-art health club and outdoor pool, or relax in the sauna. With our concierge services, hair salon, and free WiFi accessible throughout the property, we have all the amenities you need for a comfortable and enjoyable stay. For business travelers, we have you covered with our well-equipped business center, limo/town car service, and dry cleaning and laundry services. Treat yourself to a delicious meal at our two on-site restaurants, The Node Restaurant, which offers a scrumptious selection of local and international cuisine, or grab a quick bite at the coffee shop/cafe. Unwind with a refreshing drink at the bar or poolside bar, and socialize with other guests at our complimentary daily reception. And with free self parking available, it's easy to explore all the exciting attractions Nairobi has to offer. Book your stay at Jacaranda Nairobi Hotel room prices by booking Jacaranda Nairobi Hotel Online today and experience the best of Nairobi in comfort and style. Our hotel address is Woodvale Grove, Westlands00800, Kenya.

Highlights

• Prime location in Nairobi's bustling Westlands neighborhood • 3-minute walk or 0.2 km from The Sarit Centre • Family-friendly with 128 well-equipped rooms, including memory foam beds and balconies • Close to top tourist attractions including Westgate Shopping Mall, Kenya National Theatre, and University of Nairobi • Airport: Jomo Kenyatta International Airport (19.9 km) • Railway Station: Nairobi Railway Station (5.7 km) • Transportation services including limo/town car and dry cleaning/laundry • Full-service spa, health club, outdoor pool, and sauna for relaxation • 2 on-site restaurants offering local and international cuisine • Complimentary Wi-Fi, concierge services, and a hair salon • Ideal for both casual and business travelers • Budget-friendly with free self-parking available

Quick Facts

Check-In

12:00 PM

Check-Out

10:00 AM

Rooms

128

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Children's Pool

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Multilingual Staff

Snack bar

Bell staff/porter

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Activities

Children's Pool

Services

Gym

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Safety features at this property include a fire extinguisher.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property confirms they are implementing guest safety measures.

No cribs (infant beds) available.

No rollaway/extra beds available.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Essential workers only - NO.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹7,787

₹11,170

30% OFF

+ ₹2,545 taxes / night

Earn 103 Reward Points

Flat ₹1,476.00 off included with coupon INTSTAY

Select Rooms

OPTION 1

Refundable

₹7,787

₹11,170

30% OFF

+ ₹2,545 taxes / night

Update Price

Earn 103 Reward Points

Flat ₹1,476.00 off included with coupon INTSTAY

Amenities

Location

Woodvale Cl, Nairobi, 00800

View on Maps

Ratings & Reviews

4.3/5

2.11K Ratings

M O

3/5

4 Jan, 2024

Visited this hotel for a breakfast meeting. The staff were courteous, however the offerings didn’t reflect what the buffet price was. The restaurant was spacious, clean and loved the natural light.

Mc Dash Global

4/5

2 Dec, 2023

From the game you can already tell what to expect in terms cleanliness, the ambience at the reception, the out door bar, pergola(very ideal for parties😉) to the pool. Amazing experience. If you've followed me for a while you know I'm the King of birthday parties. Call me for yours 🤩

Chris Klug

3/5

7 Nov, 2023

This hotel was probably a very nice place 30 years ago. But now it is very worn down. We had to switch room as there was no warm water at all in our room. Decent breakfast, nice pool and cozy outside area though.

M O

3/5

4 Jan, 2024

Visited this hotel for a breakfast meeting. The staff were courteous, however the offerings didn’t reflect what the buffet price was. The restaurant was spacious, clean and loved the natural light.

Mc Dash Global

4/5

2 Dec, 2023

Chris Klug

3/5

7 Nov, 2023

Dhilu Das

4/5

29 Nov, 2023

Located in a convenient spot, this restaurant offers a delightful ambiance, attentive staff, and a menu brimming with delectable dishes. Whether for a business lunch or casual dinner, this establishment promises an unforgettable dining experience.

Mohamed Suleiman S

4/5

14 Aug, 2023

Had a 4-day conference there. Great service, helpful staff, wonderful conferencing facility and plenty of breakout rooms. Food was good too. Hotel is a bit old and the rooms are a bit dated, but the service was good! If, like me you like your milk tea strong inform the Waiter.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.