Jack & Newell Holiday Apartments

4.2/5(1.67K Reviews) rating

4 Star Hotel locationPin

Cairns, Queensland

186

1/186

About hotel

Looking for affordable accommodations in Cairns? Look no further than Jack & Newell Holiday Apartments, a 4.5-star aparthotel located at 27-29 Wharf Street, Queensland 4870, Australia. Experience luxurious comfort at a reasonable price with our esteemed property, awarded with a shining star by the prestigious Australian Star Ratings Agency. Unwind in one of our thoughtfully decorated guestrooms, featuring fully-equipped kitchens with a full-sized refrigerator and oven. Step out onto your own private balcony or patio and enjoy breathtaking views of the city. Relax with our 70-cm flat-screen televisions and complimentary Wi-Fi, and enjoy the convenience of weekly housekeeping services. Our optimal location places you just steps away from iconic attractions such as the Great Barrier Reef and Cairns Esplanade. Immerse yourself in the local culture with a visit to Cairns Regional Gallery, or indulge in some retail therapy at the bustling Cairns Night Markets. After a day of exploration, retreat to our outdoor pool or inviting terrace to soak up the serenity of Cairns. Our amenities include complimentary Wi-Fi, helpful tour/ticket assistance, and an outdoor barbecue. Plus, with complimentary self-parking available onsite, you can easily explore all the wonders of the city. Conveniently located 7.7 km from Cairns Intl. Airport, Jack & Newell Holiday Apartments offer the perfect base for your adventures. Embrace the lively spirit of Cairns and book now to experience the magic and charm of this vibrant city. Don't miss out on our affordable Jack & Newell Holiday Apartments room prices – book online and secure your spot today!

Highlights

• Centrally located in Cairns CBD, steps away from Great Barrier Reef • Rated 4.5 stars by Australian Star Ratings Agency • Spacious, individually decorated guestrooms with fully-equipped kitchens • Free Wi-Fi and 70-cm flat-screen TVs for entertainment • 0.5 km from Reef Hotel Casino and 1.1 km from Cairns Marlin Marina • Distances to popular attractions displayed in kilometers • Outdoor pool and terrace for relaxation • Free parking and luggage storage available • Options for both casual and business travelers • Easy access to Cairns Intl. Airport (7.7 km) and railway station • Tour/ticket assistance and on-site barbecue grills for added convenience.

Quick Facts

Check-In

2:00 PM

Check-Out

10:00 AM

Rooms

Popular Amenities

Lift/ Elevator

Smoke-free property

Accessible parking

On-Site parking

Terrace

Hiking

Show all Amenities

General Amenities

Lift/ Elevator

Smoke-free property

Accessible parking

On-Site parking

Terrace

Activities

Hiking

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system and window guards.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: AUD 250.00.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

The front desk is open during the following times: Monday - Friday: 8 AM - 5 PM.

Saturday - Sunday: 8 AM - 2 PM.

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. Guests planning to arrive after reception hours must contact the property at least 72 hours before arrival using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Noise-free guestrooms cannot be guaranteed.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has indicated there is a smoke detector on the property.

Safety features at this property include a security system and window guards.

This property is professionally cleaned.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property uses a professional cleaning service.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Property is cleaned with disinfectant.

Noise-free rooms not guaranteed.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Contactless check-in is available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Breakage deposit: AUD 250.00.

We have included all charges provided to us by the property..

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties..

Only registered guests are allowed in the guestrooms..

Parking height restrictions apply..

The property is professionally cleaned.

Contactless check-in and contactless check-out are available.

The front desk is open during the following times: Monday - Friday: 8 AM - 5 PM.

Saturday - Sunday: 8 AM - 2 PM.

Pet Policy

Pets not allowed.

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Amenities

Location

Jack Frost Mountain Rd, Cairns, Queensland, 4870

View on Maps

Ratings & Reviews

4.2/5

1.67K Ratings

gene martin

4/5

9 Jan, 2024

Me, my son and his friend had a great time. The ticket agent was kind & friendly. The rental service was kind & fast. The new lifts are nice. Padded seats that were not cold. 👍 The conditions were perfect , fluffy powder everywhere. I can not wait to get back to Big Boulder!

Tyler Baldo

5/5

25 Jan, 2024

Visited mid January and had a blast. This isn't Colorado so be sure to check your expectations. JF has all the ingredients to have an amazing day. Good facilities, a super friendly staff, and a great mountain with great people. You might get caught in a line, paused on a lift, or lose balance on ice but that's Poconos skiing for ya. Bring a smile and shred it.

Billy Kostovski

5/5

2 Jan, 2024

First to open, great that epic pass works both at frost and boulder. Boulder usually opens 2 weeks later. Frost has new lifts after covid as well as boulder, which cut lines greatly. See continued investment since vail Co bought them.

Rob Foster

4/5

22 Jan, 2024

I had a 2 hour ski lesson then did 2 full days skiing... The instructors were very nice and taught us (tried) to turn so we could hopefully control our decent 🤣 I think the lesson was over priced seeing as there were 8 of us together with 2 instructors.. (nice money for 2 hours work).. As for the resort as a beginner there were 3 slopes to get practising on comfortably.. The ski lift was ran efficiently, the staff were amazing tbf.. We didn't eat in the lodge as prices were sky high 😔 Instagram @Roaminrob 👍

gene martin

4/5

9 Jan, 2024

Tyler Baldo

5/5

25 Jan, 2024

Billy Kostovski

5/5

2 Jan, 2024

Mel

5/5

27 Jan, 2024

Never been to a skii resort before and I gotta say it's pretty cool even though I didn't skii. I did however about freeze my feet off. Lesson learned.

Rob Foster

4/5

22 Jan, 2024

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.