JR-East Hotel Mets Shibuya

4.3/5(10 Reviews) rating

3 Star Hotel locationPin

Tokyo, Tokyo (prefecture)

JR-East Hotel Mets Shibuya exterior_detail

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About hotel

Welcome to Tokyo's lively and bustling energy at JR-East Hotel Mets Shibuya, situated in one of the city's most vibrant neighborhoods. Only a quick 5-minute drive from iconic attractions such as Tokyo Tower and Shibuya Crossing, this hotel is the ultimate base for exploring the city's charm. With easy access to transportation and major tourist destinations, immerse yourself in the captivating culture and excitement of Tokyo. Book your affordable accommodations with JR-East Hotel Mets Shibuya online for unbeatable JR-East Hotel Mets Shibuya room prices. Our 195 spacious and modern rooms await, offering all the comforts of a home away from home. Stay connected with our free Wi-Fi and indulge in premium TV channels. After a day of exploration, relax in our private bathrooms, complete with deep soaking bathtubs and bidets. Daily housekeeping and a 24-hour front desk ensure your stay is always comfortable and convenient. Explore Tokyo's rich history and vibrant culture by visiting nearby attractions such as Meiji Shrine, Roppongi Hills, and Yoyogi National Gymnasium. Shopaholics will love the proximity to popular destinations like the Shibuya 109 Building and Omotesando Hills. Start your day with a delicious buffet breakfast at our onsite restaurant. Hungry in between meals? Help yourself to our vending machine and self parking options. Our friendly and multilingual staff is available to assist with any inquiries or arrangements. Located at 3-29-17 Shibuya, Shibuya-ku, Tokyo150-0002, Japan, JR-East Hotel Mets Shibuya is a mere 23.4 km away from Haneda Airport, offering a central and seamless location for travelers. Book JR-East Hotel Mets Shibuya online and experience the diverse and dynamic city of Tokyo in affordable luxury.

Highlights

• Conveniently located near Shibuya Crossing • Easy access to popular attractions and landmarks such as Tokyo Tower and Tokyo Skytree • Comfortable and modern rooms with air conditioning, refrigerators, and flat-screen TVs • Free wired and wireless internet access for staying connected • Premium TV channels for entertainment • Private bathrooms with deep soaking bathtubs and bidets • Daily housekeeping for a tidy and comfortable stay • Optional buffet breakfasts with a variety of options • Complimentary wireless internet access for business needs • 24-hour front desk, multilingual staff, and luggage storage for a hassle-free stay

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

195

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Accessible parking

On-Site parking

Designated Smoking Areas

Breakfast available

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Vending machines

Accessible parking

On-Site parking

Designated Smoking Areas

Food & Beverages

Breakfast available

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

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Parking height restrictions apply.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply..

We have included all charges provided to us by the property..

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Professional property host/manager.

Unicode Support false.

Parking height restrictions apply.

Special check-in instructions

We have included all charges provided to us by the property..

Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Parking height restrictions apply..

Front desk staff will greet guests on arrival.

Pet Policy

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Pets not allowed.

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Amenities

Location

Shibuya, Tokyo, Tokyo (prefecture), 150-0002

View on Maps

Ratings & Reviews

4.3/5

10 Ratings

Jun Hao Hoe

5/5

24 Dec, 2023

Say what you want about this hotel but the service is impeccable. I left my laptop in my previous hotel in Kyoto but our hotel desk officer for the day - Ms Nakayama 中山 (she was working tirelessly on Xmas Eve even) helped me to contact our previous hotel, spoke to them and arranged for the delivery service back to me. The previous hotel in Kyoto had hanged up our phone-call apparently due to the language barrier. However, She really made my day and was really patient with me throughout the whole ordeal of me losing my laptop. I would give her 100 out of 5 stars if i had the option. Thank you Ms Nakayama! 中山！

Krissy Bates

5/5

31 Dec, 2023

Brilliant service, smallish rooms but big enough to be comfortable, staff were very friendly and highly recommend the hotel! You can walk through to Shibuya station and in a great area with nice local restaurants near by

Sigurður Steinar Gunnarsson

4/5

6 Jan, 2024

Good reception, good staff, bathroom in the room could have been cleaned a bit better.

Jun Hao Hoe

5/5

24 Dec, 2023

Krissy Bates

5/5

31 Dec, 2023

Sigurður Steinar Gunnarsson

4/5

6 Jan, 2024

Good reception, good staff, bathroom in the room could have been cleaned a bit better.

T Sho

5/5

24 Jan, 2024

Great hotel with direct train connection

max charhon

4/5

9 Aug, 2023

Well located hotel, nothing to complain about the quality of the services offered. Everything is top notch here except the size of the rooms, a little small if there are 2 of you but still more than suitable.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.