Justay Bui Vien

Title: Justay Millennium Riverside, Ho Chi Minh City - A Nightmare in Disguise My recent stay at the Justay Millennium Riverside in Ho Chi Minh City was nothing short of a horrific ordeal. I feel compelled to share this scathing review to prevent others from falling into the same trap of misery and deception. Here are the numerous grievances I have against this establishment: 1. Breakfast Betrayal : To add insult to injury, this place had the audacity to charge me for breakfast, only to completely shirk its responsibility of providing it. This blatant deception is nothing short of theft. 2. Reprehensible Room Cleaning : Despite repeated requests, my room remained untouched by any cleaning staff during my three-night stay. It was as if cleanliness was a foreign concept to this establishment. 3. Toiletry Fiasco : Basic toiletries were promised but not delivered, even after repeated requests. Soap, shampoo, and toilet paper were clearly deemed non-essential by the management. 4. Towels in Disarray : The towels provided were not only left unchanged throughout my stay but were also visibly stained and in a dismal condition, despite my repeated appeals for fresh ones. 5. Tea and Coffee Drought : Despite my repeated requests, the room remained devoid of tea and coffee supplies. The absence of these basic amenities is an affront to any guest's expectations. 6. Kitchen Accessory Mirage : My booking included access to a kitchen, yet it was devoid of any usable accessories, making any meal preparation impossible. Repeated requests for kitchen items were met with indifference. 7. Unreachable Contact Number : The contact number provided in the booking voucher was nothing but a cruel joke. Attempts to reach out for assistance were futile, leaving guests abandoned and desperate. 8. Caretaker's Rudeness : The caretaker's behavior was nothing short of disrespectful and insolent. They displayed a complete lack of courtesy and professionalism, making any interaction an unpleasant experience. 9. Dishonest Hotelier : The hotelier responsible for this establishment is a master of deceit. Their promises are nothing but empty words, and they have a complete disregard for honesty. They are liars, fraudsters, and outright cheaters. 10. Room Category Deception : Upon check-in, I was assigned a room category entirely different from what I had booked and paid for. This classic bait-and-switch tactic only compounded the deception. In conclusion, my experience at the Justay Millennium Riverside in Ho Chi Minh City was an unmitigated disaster. This property thrives on false advertising, neglects even the most basic standards of cleanliness and service, and is run by individuals who have no qualms about deceiving their guests. I implore you never to book a stay at this property; it's a colossal waste of your money and a surefire way to have your travel plans ruined.