JW Marriott Auckland

4.1/5(176 Reviews) rating

5 Star Hotel locationPin

Auckland, Auckland Region

1/43

About hotel

Get ready to immerse yourself in a world of luxury at our lavish 5-star hotel, conveniently located in the bustling city of Auckland. With our prestigious recognition from Qualmark®, our guests can expect nothing less than the highest level of indulgence and opulence. Treat yourself to a stay in one of our 286 exquisitely designed rooms, each equipped with top-of-the-line amenities such as mini-fridges and minibars. Enjoy mesmerizing views of the city through our large LED televisions, providing an array of digital channels. Stay connected with complimentary high-speed wired and wireless internet access in every room. Our luxurious en-suite bathrooms feature separate bathtubs and invigorating rain showers, along with complimentary toiletries and state-of-the-art bidet systems. Conveniently located at 22 - 26 Albert Street1001 in the heart of Auckland, our hotel offers easy access to popular tourist destinations such as the vibrant Queen Street Shopping District, the iconic Sky Tower, and the picturesque Princes Wharf. Indulge in some retail therapy at the nearby DFS Galleria Auckland and Commercial Bay, or explore the scenic Coast-to-Coast Walkway just a short distance away. At our hotel, you can enjoy a range of rejuvenating activities, including a refreshing dip in our indoor pool, a peaceful session in the spa tub, and a relaxing time in the sauna. Our efficient concierge services are always at your service to ensure a seamless and hassle-free stay. For our business travelers, we offer a variety of amenities to cater to all your needs. Stay connected with our fully equipped business center and enjoy complimentary newspapers in the lobby. Our spacious facilities, spanning 6028 square feet, are also available for all your events and conferences. Satisfy your cravings at JW Kitchen, our on-site restaurant offering delectable lunch and dinner options. For a refreshing drink, head to our elegant bar and lounge. And start your day off right with our weekday buffet breakfast from 6:30 AM to 10:00 AM and weekend buffet from 7:00 AM to 10:00 AM, at an affordable price. Book your stay at JW Marriott Auckland online now and discover the best of what Auckland has to offer. With our affordable rates and luxurious accommodations, we guarantee a memorable and unparalleled experience. So what are you waiting for? Come and indulge in a world of luxury with us.

Highlights

• Conveniently located in the heart of Auckland, steps away from ferry terminal and Queen Street shopping district • Luxuriously decorated 5-star property, with spacious and well-equipped rooms • Wide range of amenities, including an indoor pool, spa tub, sauna, and complimentary Wi-Fi • Easy access to Auckland International Airport (23.1 km) and Auckland Railway Station (0.5 km) • Close proximity to top tourist attractions such as Sky Tower (0.5 km) and New Zealand Maritime Museum (0.5 km) • Suitable for both casual and business travelers, with a business center and conference space available • On-site restaurant and bar/lounge serving delicious meals and drinks, with 24-hour room service option • Rated 5 stars by Qualmark® for exceptional service and quality • Multiple nearby options for dining, shopping, and exploring • Budget-friendly and boutique hotel options available for every type of traveler.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

286

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Breakfast available

Coffee/tea

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Bell staff/porter

Accessible parking

On-Site parking

Valet parking

Concierge desk

Indoor pool

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a smoke detector and a security system.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Qualmark Sustainable Tourism Business Award.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Safety features at this property include a smoke detector and a security system.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Shield between guests and staff in main contact areas.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Social distancing measures are in place.

Parking height restrictions apply.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available through room service.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

Qualmark Sustainable Tourism Business Award.

Special check-in instructions

Pool access available from 7:00 AM to 9:00 PM.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Parking height restrictions apply..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast and lunch, and also through room service.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹74,859

₹83,789

11% OFF

+ ₹8,252 taxes / night

Earn 831 Reward Points

Select Rooms

OPTION 1

Refundable

₹74,859

₹83,789

11% OFF

+ ₹8,252 taxes / night

Update Price

Earn 831 Reward Points

Amenities

Location

Albert Street, Auckland, Auckland Region, 1001

View on Maps

Ratings & Reviews

4.1/5

176 Ratings

Jana Thomas

2/5

10 Jan, 2024

JW Marriott still very much has a quarantine feeling. We arrived, the concierge was lovely and checking went smoothly unfortunately the two rooms we booked were meant to be next to each other where quite a distance apart. The TV didn’t work and the rooms were incredibly dark and the decor has not been updated in a very long time. You can also hear the rooms next to you. The dinner ordered through room service was also not very good costing 38 dollars for a basic burger. The pool facility was nice but the spa was out of order and the pool temperature was very cold. Buffet breakfast was Billy basic definitely one of the worst we have experienced in Auckland. The waitress was constantly clearing around us whilst we were trying to eat. Not worth money unfortunately.

Lois Martin

5/5

6 Jan, 2024

We're staying 4 nights at the start of our tour of NZ. Our room is spacious and well stocked. Bathroom has a shower and separate tub. The lobby renovation is complete and the breakfast buffet has everything you could want, cold and hot. Easy walk to shopping ( including a grocery store and pharmacy if you forgot something) and the harbor. Take a guided walking tour to stay awake on your first day. You'll learn a lot about Auckland and know where to eat.

Donna Revie

5/5

13 Jan, 2024

Amazing , just arrived and staff give the five star treatment . Feel like a queen , nothing is too much trouble for the guests. Highly recommend, if you love quiet luxury and pampering . Just the ticket after an exhausting Christmas period. Loving everything. Perfect romantic getaway .

Liam Doherty

4/5

5 Dec, 2023

The rooms were beautiful and had enough room for all of our unnecessary packing. The location was superb by being right in the cbd but felt quiet. The pool and hot tub were thoroughly enjoyable. They could absolutely use a larger luggage room as it seems everyone was storing luggage and was overflowing. Would give the bartenders some extra training as a simple negroni seemed rather difficult (I take my cocktails rather seriously). The location is new and I believe that within time they will iron out all the kinks.

Jana Thomas

2/5

10 Jan, 2024

Lois Martin

5/5

6 Jan, 2024

Donna Revie

5/5

13 Jan, 2024

Joshua Rothman

5/5

2 Dec, 2023

I really enjoyed my stay here. The Rooms were beautiful. I really appreciate Mr. Dave Oliver for reaching out to me to make sure my stay was pleasant which it was. The breakfast was delicious, a good variety of everything!! even my sunny side eggs was perfect. Only 25 minutes from the airport. The beds were very comfortable. I highly recommend this place!!!

Liam Doherty

4/5

5 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.