JW Marriott Chicago

4.5/5(2.70K Reviews) rating

4 Star Hotel locationPin

Chicago, Illinois

212

1/212

About hotel

Welcome to the epitome of opulence in the heart of Chicago. Our luxurious hotel boasts a 4.5-star rating and a prime location, making it the top choice for travelers seeking an immersive experience in the bustling city. Located just moments away from must-see landmarks such as Millennium Park and the Chicago Riverwalk, and in close proximity to popular attractions, our hotel truly offers the best of both worlds. Step into one of our 610 exquisitely designed and generously proportioned guest rooms, where luxury is the standard. Sink into our sumptuous pillowtop beds, adorned with plush down comforters and high-end bedding, for a truly rejuvenating night's rest. Stay connected with complimentary high-speed WiFi and enjoy some downtime while browsing through an array of channels on our cutting-edge Smart televisions. And to elevate your stay, our private bathrooms are stocked with complimentary toiletries and hairdryers. With our unbeatable location, exploring Chicago has never been easier. Our hotel is not only in close proximity to the iconic Willis Tower, State Street, and DePaul University-Loop Campus, but it also offers seamless access to major transportation hubs. No matter if you're taking a quick flight or a long-haul journey, our hotel ensures a hassle-free commute. Both Chicago O'Hare Intl. Airport and Chicago Midway Airport are conveniently located near our hotel. Take a break from your hectic travels and indulge in some well-deserved pampering at our on-site spa. Let your worries melt away with a rejuvenating massage, relaxing body treatment, or revitalizing facial. Then head to our indoor pool for a refreshing swim, soak in our spa tub, or unwind in our sauna. And for our business travelers, our hotel offers a well-equipped business center and spacious conference facilities to fulfill all your needs. Savor the ultimate taste of Italy at our signature restaurant, The Florentine, complete with a charming bar and lounge for a perfect evening. And for those sudden cravings, our 24-hour room service has got you covered. So why wait? Book your stay at the JW Marriott Chicago and experience luxury beyond your imagination. JW Marriott Chicago room prices offer affordable accommodations suitable for all, and you can conveniently book JW Marriott Chicago Online. Located at 151 West Adams Street in Illinois60603, United States, our hotel is easily accessible for all our valued guests.

Highlights

• Located in the heart of Chicago, with easy access to Millennium Park and Chicago Riverwalk • Within a 5-minute drive of top tourist attractions like Willis Tower and State Street • Spacious guestrooms with comfortable pillowtop beds and modern amenities • Relax and recharge at the hotel spa, indoor pool, and sauna • Business-friendly with a business center and event spaces totaling 41,973 square feet • Enjoy Italian cuisine and drinks at The Florentine restaurant and bar • Distances from major airports: 29.8 km from Chicago O'Hare Intl. and 17.5 km from Chicago Midway • Suitable for both casual and business travelers, with luxury, boutique, and budget options available

Quick Facts

Check-In

4:00 PM

Check-Out

12:00 PM

Rooms

610

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Concierge desk

Banking services

Indoor pool

Sauna

Hiking

Breakfast available

Beauty Shop/Salon

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Snack bar

Swimming Pool

Valet parking

Concierge desk

Banking services

Indoor pool

Sauna

Activities

Hiking

Food & Beverages

Breakfast available

Services

Gym

Beauty Shop/Salon

Business

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 29.35 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property. Fees may include applicable taxes: Destination fee: USD 29.35 per accommodation, per night.

We have included all charges provided to us by the property..

Pool access available from 6:00 AM to 10:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

₹56,483

₹66,725

15% OFF

+ ₹10,518 taxes / night

Earn 670 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹56,483

₹66,725

15% OFF

+ ₹10,518 taxes / night

Update Price

Earn 670 Reward Points

Amenities

Location

W Adams St, Chicago, Illinois, 60603

View on Maps

Ratings & Reviews

4.5/5

2.70K Ratings

april bell

5/5

31 Dec, 2023

Every single thing about this hotel was stellar! The gentleman at the front desk that checked us in (I’m soooo sorry I forgot your name, sir!) was one of the nicest, professional and fastest front desk coordinators I’ve ever experienced. We are regular travelers both in and out of the states…and we also work at a luxury resort so we understand the inner workings. The rooms…when we walked in I couldn’t stop laughing because it was just that beautiful. Just blown away. We opted for the upgrade to use the Executive Lounge….absolutely worth it! It was worth it just for the free sodas, waters and coffees….much less the FANTASTIC food they served. It was seriously so impressive. We stayed Thursday, Friday and Saturday before New Years and the hotel was a bustling with families. Tons and tons of kiddos so the pool situation was no dice. Normally I’d be totally bummed about that but everything was so terrific I just soaked in the pool-sized bath tub in the room! Ha! And the hotel can’t help how many children are guests at any time…so it’s not a reflection at all on the hotel…just the roll of the dice as a traveler. Five extremely enthusiastic stars! Thank you to every single member of The JW team for making it all work so seamlessly and magically! I genuflect in gratitude.

R S

5/5

10 Nov, 2023

I'm surprised by some of these reviews. My stay was great. The room was clean, the bed was comfortable. The service was helpful and friendly. I ate the restaurant twice and it was great. The pool was nice as was the fitness room. I came here for a work conference and everything was great. I'd come back again for a vacation.

Michael Wu PhD

3/5

16 Jan, 2024

We don't think this JW really live up to its brand. Everything was classy and upscale, but it loses that friendliness and human touch. In other words, it's too corporate, and too cold for our taste! People are pretty uptight here, and want to help and intervene, perhaps a little too much. It feels like you are constantly being watched. And that is perfectly fine, however, when you actually need someone, there doesn't seem to be people to help you. The location was not the greatest, because the area is pretty dead after 5ish pm. It is the commercial area, but unfortunately this area hasn't really recovered from the pandemic yet.

Andrew Lee

3/5

21 Oct, 2023

Overall average experience. Staff very friendly and great amenities. Beautiful gym and spa. Very comfortable beds. Location is a bit of a far walk from the main restaurants and coffee shops, but not terrible. My room had 2 ceiling lights that were broken in the bathroom. Overall I think they did everything your regular hotels do. Just did not feel like they went above and beyond.

april bell

5/5

31 Dec, 2023

R S

5/5

10 Nov, 2023

Michael Wu PhD

3/5

16 Jan, 2024

Andrew Lee

3/5

21 Oct, 2023

Janet Forrest

5/5

25 Dec, 2023

Great big lobby. Clean hotel and rooms. Service was great. Executive lounge was fantastic! Great breakfast, appetizers and desserts. Staff was attentive to keeping things picked up and stocked as people ate and left the tables.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.