JW Marriott Hotel Macau

4.5/5(1.64K Reviews) rating

5 Star Hotel

133

1/133

About hotel

Experience unparalleled luxury and convenience at JW Marriott Hotel Macau, perfectly located in the bustling Cotai area. Our 5-star hotel, just a short 3-minute drive from the lively Cotai Strip and a 6-minute distance from the prestigious University of Macau, is the ultimate refuge for both business and leisure travelers. Escape to pure comfort in our lavishly appointed guest rooms, with top-of-the-line amenities such as a fully stocked minibar and a cutting-edge LED TV. Relax and unwind in our plush down comforters and premium sheets, carefully selected to provide you with a peaceful night's sleep. Stay connected with complimentary high-speed internet and luxuriate in our stunning private bathrooms, complete with indulgent separate soaking tubs and showers, complimentary toiletries, and deluxe hairdryers. Explore the wonders of Macau, including the mesmerizing TeamLab SuperNature Macao, only 0.4 miles from our hotel, and the vibrant Qube at the Venetian, just half a mile away. Immerse yourself in the rich culture of Macau by strolling through the Museum of Taipa and Coloane History, a mere 0.6 miles from our location. Indulge in a rejuvenating spa treatment at our world-class spa, offering a wide array of invigorating massages, revitalizing body treatments, and nourishing facials. Our top-of-the-line recreational facilities, such as the state-of-the-art fitness center, refreshing outdoor pool, and tranquil lazy river, provide the ultimate relaxation. Our complimentary shuttle service makes exploring nearby casinos and shopping centers effortless. For our esteemed business guests, we offer complimentary wired internet and a fully equipped business center, as well as an exclusive limousine service. Our complimentary roundtrip airport and ferry terminal shuttle takes the hassle out of your journey to and from our hotel. Savor divine Chinese cuisine at our acclaimed restaurant, Man Ho, or indulge in the comfort of your room with our 24-hour room service. Satisfy your cravings with delectable snacks and refreshing drinks at our coffee shop and two bars/lounges. Don't miss our mouth-watering buffet breakfast, available daily from 7 AM to 10:30 AM for an affordable fee. Book your stay at JW Marriott Hotel Macau online today for the best JW Marriott Hotel Macau room prices. Our address, Estrada da Baía da Nossa Senhora de, Esperança, s/n, Das Ilhas, Macau, is easily accessible from any location. Choose JW Marriott Hotel Macau for an exceptional and unforgettable experience.

Highlights

• Central location in the heart of Cotai • 5-star luxury hotel with 1015 individually furnished rooms • 3-minute drive to Cotai Strip and 6-minute drive to University of Macau • Relaxing spa with massages, body treatments, and facials • Outdoor pool, health club, and lazy river for recreation • Complimentary wireless Internet and shuttle service to casino and shopping center • Chinese cuisine at Man Ho restaurant and 24-hour room service • 4 km from Macau Intl. Airport and complimentary airport shuttle service • 24-hour business center and limo/town car service for business needs • Nearby attractions include TeamLab SuperNature Macao and Qube at the Venetian (0.5 km) • Within walking distance to Cotai Strip, The Grand Canal Shoppes, and Cotai Arena • Budget-friendly options available for both casual and business travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

11:00 AM

Rooms

1015

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

Library

Concierge desk

Banking services

Sauna

Children's Pool

Breakfast available

Airport shuttle service

Transportation

Beauty Shop/Salon

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

Library

Concierge desk

Banking services

Sauna

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Airport shuttle service

Transportation

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Please note breakfast-inclusive rate plans include breakfast for a maximum of 2 adults. Additional charges apply for more than 2 adult guests.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

LGBTQ friendly.

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place and guests are provided with hand sanitizer.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Pet Policy

Pets not allowed.

Service animals not allowed.

₹47,709

₹50,733

6% OFF

+ ₹6,813 taxes / night

Earn 545 Reward Points

Select Rooms

OPTION 1

Refundable

₹47,709

₹50,733

6% OFF

+ ₹6,813 taxes / night

Update Price

Earn 545 Reward Points

Amenities

Location

Estrada da Ba�a da Nossa Senhora da Esperan�a, Cotai

View on Maps

Ratings & Reviews

4.5/5

1.64K Ratings

YC Xie

5/5

27 Jan, 2024

We received a warm welcome and generous upgrade to a suite. Thank you so much for Soon and Karman’s outstanding and professional service at check in. Although the hotel doesn’t have butler service; Soon walked us to our suite and later on the housekeeping delivered the welcome sweets, fruits and wine. These all made us feel we’re recognized and appreciated as Titanium member after 110 nights stay with Marriott in 2023. The suite was stunning, spacious with magnificence luxury bathroom and separate walk-in closet and made-up area. The resort complex is very convenience, with a huge connected shopping mall and casino. All staffs we encountered are enthusiastic, polite and professional. Shout out to Jessie and Grace at the executive lounge for their hospitality, making us feel very welcomed! Always providing great recommendations and delivering best of the best service.

Dan Wu

5/5

19 Dec, 2023

Everything was great. Thank you for the suite room upgrade. Staffs at club lounge are very friendly, especially the lounge manager Chloe Look. A bit drawback is inside the room or on the hall way can smell the smoking smell. Hotel should really enforce non-smoking policy on non-smoking floors. Those who want to smoke, please put them on the smoking floors.

Jordan Magera

5/5

26 Oct, 2023

I have been to a lot of Marriotts (I also used to work at one as well). This one had the best service I have ever experienced at any hotel ever. Iris at the front was amazing, and even wrote a note to our son! The house keeping is very detailed. Even the staff at the breakfast were extremely cordial and kind. This is a great hotel for kids especially because you have access to the Grand Resort Desk as well. It is also really close to the strip and has free shuttles to the other side of Macao. My family will definitely be coming here again.

YC Xie

5/5

27 Jan, 2024

Dan Wu

5/5

19 Dec, 2023

Jordan Magera

5/5

26 Oct, 2023

Mama Cooking

5/5

28 Oct, 2023

The room is very cozy and spatial, the bathtub is clean and well maintained, like it very much. The sofa is wide and comfy. Also has a proper desk that you can use for work. The extra money for breakfast is really worth to enjoy, the quantity and quality is way more than what you paid, high CP value.

Jeremy Wong

5/5

22 Jan, 2024

Had 2 fantastic nights at the JW Marriott Macau early December 2023. It was memorable and I will definitely stay here again next time. Special shout-out to their staff Iris from Frontdesk who helped me check-in seamlessly with great professionalism, friendliness and clarity. Thank you.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.