JW Marriott Hotel Muscat

4.5/5(434 Reviews) rating

5 Star Hotel

JW Marriott Hotel Muscat exterior_detail

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About hotel

Welcome to the JW Marriott Hotel Muscat, a luxurious 5-star destination that stands out as the epitome of elegance and sophistication in Muscat, Oman. Situated in the heart of the city, this hotel is a haven for discerning travelers seeking a blend of modern luxury and historic charm. Connected to the convention center, JW Marriott Muscat offers easy access to iconic landmarks such as the Oman Convention and Exhibition Centre, Sultan Qaboos Grand Mosque, and Panorama Mall. With 304 individually furnished guestrooms, each featuring lavish furnishings, minibars, and espresso makers, guests can expect a truly indulgent stay. The rooms also boast flat-screen televisions with cable programming, complimentary wired Internet access, and luxurious bathrooms with separate bathtubs and showers. Whether you're visiting for business or leisure, JW Marriott Muscat caters to every need with amenities such as an outdoor pool, a 24-hour fitness center, and complimentary wireless Internet access. Indulge in exquisite dining experiences at Butter Buns, one of the hotel's two restaurants, or enjoy 24-hour room service for ultimate convenience. For events and meetings, the hotel offers 8 meeting rooms and business amenities including express check-in and dry cleaning/laundry services. Located at Madinat Al Irfan, Airport Heights, Muscat, Oman, JW Marriott Muscat is just a short drive from Muscat Intl. Airport, making it easily accessible for travelers. Immerse yourself in the local culture and attractions near the hotel, from Almouj Golf and Gala Wentworth Golf Club to Muscat Grand Mall and the Royal Opera House Muscat. Whether you're relaxing at the spa, savoring local flavors, or exploring the city, JW Marriott Muscat promises a memorable stay that exceeds expectations. Book JW Marriott Hotel Muscat online today and experience unparalleled luxury in the heart of Muscat..

Highlights

• Well Situated in Muscat, JW Marriott Muscat is directly connected to the convention center, just a 2-minute drive from Oman Convention and Exhibition Centre and 8 minutes from Oman International Exhibition Center. • The hotel boasts 304 individually furnished guestrooms, each equipped with minibars, espresso makers, flat-screen TVs with cable programming, and complimentary wired Internet access. • Guests can enjoy luxurious amenities in the bathrooms, including separate bathtubs and showers, complimentary toiletries, and hair dryers. Rooms also feature phones, safes, and desks for added convenience. • Nearby attractions include Oman Convention and Exhibition Centre (0.6 km), Almouj Golf (8.2 km), Sultan Qaboos Grand Mosque (9.8 km), and Muscat Grand Mall (12.7 km), offering a range of entertainment and shopping options. • The hotel offers an outdoor pool, a 24-hour fitness center, complimentary wireless Internet access, and concierge services for guests to enjoy during their stay. • Business amenities include express check-in, express check-out, dry cleaning/laundry services, and 8 meeting rooms available for events. Free valet parking is also provided. • Dining options at JW Marriott Muscat include Butter Buns, one of the hotel's 2 restaurants, offering 24-hour room service and a bar/lounge for guests to unwind. • Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee, ensuring guests start their day right with a delicious meal. • The nearest major airport, Muscat Intl. Airport (MCT), is just 9.2 km away, providing convenient access for travelers.

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

304

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Valet parking

Concierge desk

Banking services

Children's Pool

Breakfast available

Coffee/tea

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Newspaper

Smoke-free property

Accessible parking

Valet parking

Concierge desk

Banking services

Activities

Children's Pool

Food & Beverages

Breakfast available

Coffee/tea

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Service fee: 8 percent.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Professional property host/manager.

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Special check-in instructions

You'll be asked to pay the following charges at the property: Service fee: 8 percent.

We have included all charges provided to us by the property..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

Front desk staff will greet guests on arrival.

Pet Policy

Service animals not allowed.

Pets not allowed.

₹11,013

₹11,991

8% OFF

+ ₹2,609 taxes / night

Earn 136 Reward Points

Select Rooms

OPTION 1

Partial Refundable

₹11,013

₹11,991

8% OFF

+ ₹2,609 taxes / night

Update Price

Earn 136 Reward Points

Amenities

Location

Airport Heights, Muscat

View on Maps

Ratings & Reviews

4.5/5

434 Ratings

Naveen Kaparthy

5/5

4 Jan, 2024

Impressed with the latest features and plethora of amenities this posh hotel has to offer. Located very close to the airport and in a calm environment. All the staff that I interacted with had made me feel special, all through my stay, as a loyal and Titanium Elite member.

Alec Devadder

5/5

28 Jan, 2024

Nice hotel! Super friendly staff. Especially Surresh who made us feel very welcoming. Great service!

Narges Moussa

5/5

29 Nov, 2023

My family and I greatly enjoyed our stay at the JW Marriott hotel, and I highly recommend it. It's close by to the airport, but still in a good driving distance to the main attractions of Muscat. The rooms were very clean and nice to stay in. All members of the staff were extremely kind and attentive. The concierge at the front desk has great recommendations for things to do in the city and helped us make reservations for restaurants.

Suad Al Jahdhami

5/5

25 Dec, 2023

I love everything about this hotel... luxurious, very clean big rooms and rain shower in bathroom plus bathtub... amazing breakfast and room service. Complimentary fruit baskets and small desserts delivered to room. The staff everywhere in hotel are super kind sweet and extremely helpful... shout out to Farhat at concierge area who was super friendly, hospitable and took care of us when my daughter forgot her ipad in the room after checkout! Alhamdulillah they found it and gave it back :)

Ridhima Bahl Sachdev

5/5

28 Dec, 2023

Our Christmas escape at JW Marriott Muscat was a delight. The staff's exceptional hospitality made our 6-year-old feel pampered, with chefs impressing us daily with delicious surprises, including adorable pancakes for her. The thoughtful gestures extended to daily Christmas gifts and a special herb jar from the chef, enhancing our stay with warmth. JW Marriott excels in creating an extraordinary guest experience. Highly recommended, and we eagerly anticipate our return to this exceptional retreat.

Naveen Kaparthy

5/5

4 Jan, 2024

Alec Devadder

5/5

28 Jan, 2024

Nice hotel! Super friendly staff. Especially Surresh who made us feel very welcoming. Great service!

Narges Moussa

5/5

29 Nov, 2023

Suad Al Jahdhami

5/5

25 Dec, 2023

Ridhima Bahl Sachdev

5/5

28 Dec, 2023

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.