JW Marriott Kuala Lumpur

4.6/5(7.27K Reviews) rating

5 Star Hotel locationPin

Kuala Lumpur, Selangor

JW Marriott Kuala Lumpur exterior_detail

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About hotel

Experience the epitome of luxury and convenience at the exquisitely located JW Marriott Kuala Lumpur. Situated in the heart of the city, just a short distance from the renowned Pavilion Kuala Lumpur and a leisurely stroll from the iconic Berjaya Times Square, our 5-star hotel provides an unparalleled base for immersing yourself in the vibrant tapestry of this captivating metropolis. Choose from our extensive selection of 738 meticulously designed air-conditioned rooms, each catering to your every need. Enjoy the comfort of your abode, complete with LCD televisions and complimentary wireless Internet access, ensuring you stay seamlessly connected throughout your visit. Indulge in the luxury of satellite programming, while the convenience of a private bathroom, featuring separate bathtubs and showers, complimentary toiletries, and hair dryers, adds an extra touch of indulgence. Embark on a journey of discovery as you explore the city's myriad attractions, with the esteemed Fahrenheit 88 Shopping Mall, the iconic Starhill Gallery, and the renowned Lot 10 Shopping Centre all within easy reach of our hotel. Immerse yourself in the vibrant energy of Changkat Bukit Bintang and Jalan Alor, famous for their pulsating nightlife and delectable street food, tantalizing your taste buds with every bite. After a day of exhilarating exploration, surrender to the ultimate relaxation at our full-service spa, where skilled therapists will transport you to a realm of tranquility with their rejuvenating massages and invigorating facials. Take a refreshing dip in our inviting outdoor pool, unwind in the soothing embrace of the sauna, or maintain your fitness regime at our state-of-the-art fitness center, ensuring your well-being is nurtured throughout your stay. For our esteemed business travelers, we offer a range of amenities tailored to meet your professional needs. With 22 well-appointed meeting rooms at your disposal, along with a host of business services including limo/town car service, express check-out, and dry cleaning/laundry services, we ensure your work seamlessly integrates into your stay. Savor the tantalizing flavors of Chinese cuisine at our esteemed Shanghai Restaurant, or unwind with a refreshing drink at our sophisticated bar/lounge or poolside bar, where the ambience is as captivating as the libations. Begin your day on a delectable note with our sumptuous buffet breakfast, a culinary journey that will leave your taste buds dancing with delight. With its unparalleled proximity to both Kuala Lumpur International Airport (KUL) and Subang (SZB-Sultan Abdul Aziz Shah), our hotel offers effortless accessibility for both domestic and international travelers, ensuring your journey is as seamless as your stay. Discover the perfect fusion of luxury, comfort, and convenience at JW Marriott Kuala Lumpur. Book your stay with us today and unlock the gateway to the very best that Kuala Lumpur has to offer. Don't miss out on our affordable accommodations suitable for a variety of people. Check out our competitive JW Marriott Kuala Lumpur room prices and book JW Marriott Kuala Lumpur online to secure your unforgettable experience. Located at 183 Jalan Bukit Bintang, Wilayah Persekutuan55100, Malaysia, our hotel is easily accessible for our valued guests.

Highlights

• Centrally located 5-star hotel steps away from Pavilion Kuala Lumpur • 738 air-conditioned rooms with LCD televisions and complimentary Wi-Fi • Close proximity to Berjaya Times Square and KLCC Park (1.1 km) • Nearby attractions include Fahrenheit 88 Shopping Mall and Starhill Gallery • Full-service spa, outdoor pool, sauna, and fitness center for relaxation • Complimentary Wi-Fi, concierge services, and shopping on site • Limo/town car service, express check-out, and dry cleaning/laundry services for business travelers • 4 restaurants, including Shanghai Restaurant, and 24-hour room service • Poolside bar and bar/lounge for unwinding • Buffet breakfasts available daily for a fee

Quick Facts

Check-In

3:00 PM

Check-Out

12:00 PM

Rooms

738

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

Valet parking

Concierge desk

Sauna

Shopping mall

Children's Pool

Breakfast available

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Accessible parking

Valet parking

Concierge desk

Sauna

Shopping mall

Activities

Children's Pool

Food & Beverages

Breakfast available

Services

Gym

Business

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a smoke detector.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Property does not require health documentation at check-in.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott).

Property confirms they are implementing guest safety measures.

Social distancing measures are in place.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Property follows regional sanitization guidelines Safe & Clean (Malaysia).

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation..

No pets and no service animals are allowed at this property..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹18,146

₹19,971

9% OFF

+ ₹3,318 taxes / night

Earn 214 Reward Points

Select Rooms

Superior Room, 2 Twin Beds

388 sq.ft (36.05 sq.mt)

Smoking policy – non-smoking available

Electric kettle

Soundproof

Desk

Free toiletries

Safe

Room Service

Blackout Curtains

Wardrobe/Closet

Private bath or shower

Housekeeping - daily

Fire safety compliant

Air conditioning

Ironing Services/ board

Coffee machine

Body soap

Toothbrush

Toilet paper

Shampoo

Slippers

Private bathroom

Hairdryer

See All

OPTION 1

Refundable

₹18,146

₹19,971

9% OFF

+ ₹3,318 taxes / night

Update Price

Earn 214 Reward Points

Amenities

Location

Bukit Bintang, Kuala Lumpur, Selangor, 55100

View on Maps

Ratings & Reviews

4.6/5

7.27K Ratings

Kay Goh

5/5

18 Jan, 2024

A staycation for me and my husband on Christmas Eve. The location is great, in a prime area surrounded by big shopping malls, a famous food street, and many eateries. We were very satisfied with the room; it was clean, spacious, and very quiet. The hotel's staff were friendly. Breakfast was so-so, and the only thing to complain about is that the check-in time was later than it was supposed to be. However, we were able to check out late too.

Paul Allen

5/5

16 Nov, 2023

This is a great hotel. The location is excellent for Bukit Bintang. The rooms are very comfy - we were upgraded to a large suite. The pool area and gym is very good. The club lounge is excellent, with made to order noodles, snacks and lots of alcohol! The staff were always nice and friendly. Recommend.

Anie Alja

4/5

8 Dec, 2023

I was there for four nights initially but shorten my stays due to my personal issues on TV channels selection. Appreciated a new brand TV with smart features but not yet available for a connection. Plus, the channels are so limited. I would come back if they improve as they promised. Excellent location, spacious room and friendly staffs.

Kay Goh

5/5

18 Jan, 2024

Paul Allen

5/5

16 Nov, 2023

Anie Alja

4/5

8 Dec, 2023

daelus Lu

3/5

10 Dec, 2023

Probably the least impressive of all the JW hotels Ive been. Rooms seems pretty old, were not exactly in tip top condition. Had a few non-irritating drain flies kept me company while taking a shower.

Derek Copold

5/5

8 Dec, 2023

Friendly staff, clean rooms, and a great location. My only quibble is that I needed more drawers to properly unpack. The shower, however, was exceptional. The gym and pool are also quite nice.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.