Kandy Waters Hotel

3.9/5(52 Reviews) rating

3 Star Hotel locationPin

Kandy, Central Province

1/58

About hotel

Looking to book a hotel in Kandy? Look no further than Kandy Waters Hotel, offering affordable accommodations for all types of travelers. Located at 22/3, Saranankara Road, Lake Round20000, Sri Lanka, our hotel is conveniently connected to the convention center, making it the perfect base for your adventures in the city. Immerse yourself in the rich cultural heritage of Sri Lanka with top attractions such as the renowned Malwathu Maha Viharaya temple and picturesque Kandy Lake just steps away from our doorstep. And when you're ready to relax, our thoughtfully designed guestrooms await you, equipped with modern amenities like complimentary Wi-Fi, plush bedding, and private balconies or patios. Satisfy your cravings with local flavors at our on-site restaurant, or take advantage of 24-hour room service for ultimate convenience. Our tranquil garden and terrace offer the perfect spots to unwind and enjoy breathtaking views of the bustling city. At Kandy Waters Hotel, our friendly and attentive staff are always at your service, with concierge services available to make your stay truly special. Plus, our shuttle service can take you to nearby beaches and shopping centers, while business travelers can take advantage of limo/town car service and modern meeting facilities. Start your day off right with a delicious continental breakfast, available daily. And when it's time to depart, our roundtrip airport shuttle and train station pick-up service will ensure a stress-free journey. With our hotel just a stone's throw away from the renowned Malwathu Maha Viharaya, you can have the best of both worlds - easy access to the city and a peaceful oasis to retreat to. Don't miss out, book Kandy Waters Hotel room prices online now.

Highlights

• Convenient location, just minutes from Malwathu Maha Viharaya and Kandy Lake • Variety of room options, including balcony or patio, with free WiFi and cable TV • Short drive from major attractions such as Temple of the Tooth and Wales Park • Airport is 114.1 km away, with airport shuttle and train station pick-up available • On-site amenities include beautiful garden, concierge services, and free WiFi • Limo/town car service and express check-in/check-out for business needs • Restaurant onsite with 24-hour room service and continental breakfast options

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Hiking

Breakfast available

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Transportation

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Newspaper

Shops and commercial services

Smoke-free property

Accessible parking

Terrace

Concierge desk

Banking services

Activities

Hiking

Food & Beverages

Breakfast available

Services

Airport shuttle service

Train Station Drop Service

Train Station Pickup Service

Transportation

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Cash deposit required.

Social distancing measures are in place.

Special check-in instructions

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Social distancing measures are in place.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets allowed (no fees).

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts cash.

Professional property host/manager.

Cash deposit required.

Social distancing measures are in place.

Special check-in instructions

Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding..

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Social distancing measures are in place.

Pet Policy

Pets allowed (no fees).

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Amenities

Location

Saranankara Rd, Kandy, Central Province, 20000

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Ratings & Reviews

3.9/5

52 Ratings

Garuka Kalhara

5/5

12 Dec, 2023

A great place to stay. Great location, fantastic breakfasts and friendly helpful staff with great local knowledge. Thank u very much😃. Highly recommended. We will definitely stay again.

Senthil V

5/5

24 Dec, 2023

Just in front of the hotel, kandy water is really flowing..... all the time........ the sound of the water flow is just soothing........sound of the nature...... worth crores, if you know what is nature.... service, food, everything is class.....

Imzan

1/5

4 Jan, 2022

Most of the reviews are old. So, here is how the place looks now. We arrived at midnight. The place was dirty, did not follow COVID sanitary guidelines, the bathroom was unbearable, there were old clothes in the cupboards, and the beds had a smell and stain. My family said they COULD NOT stay there since it was midnight none of the other affordable places answered our call, but with the help of a local guy in the street, we found a fantastic location. God saved us that night.

Niels Claassens

4/5

19 Mar, 2018

Very decent hotel for this price, just a small walk from Khandy lake and by that also the centre. Neat and very clean rooms with AC, good size and comfy bed. Pretty nice bathroom with a good shower (hot and some power) which can be rare in Sri Lanka. Friendly staff, and a good breakfast with fruit, toast an omelette and juice. Next to a school can be a bit noisy (with Childers laughter so not so bad)

Garuka Kalhara

5/5

12 Dec, 2023

A great place to stay. Great location, fantastic breakfasts and friendly helpful staff with great local knowledge. Thank u very much😃. Highly recommended. We will definitely stay again.

Senthil V

5/5

24 Dec, 2023

Imzan

1/5

4 Jan, 2022

Niels Claassens

4/5

19 Mar, 2018

Ishan Primal

4/5

8 Jan, 2018

Staff is very helpful. Rooms are very clean. Meals quality and variations need further improve. Overall it's good place to stay.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.