KARSA UTAMA HOTEL

4/5(314 Reviews) rating

2 Star Hotel locationPin

Jakarta, West Java

1/43

About hotel

Welcome to KARSA UTAMA HOTEL, a luxurious retreat in the heart of Jakarta that caters to discerning travelers seeking a blend of modern sophistication and historic charm. Situated within a 15-minute walk of Grand Indonesia and Thamrin City Shopping Mall, our hotel offers 50 air-conditioned guestrooms designed to provide a comfortable and relaxing stay. Each room features complimentary wireless Internet access, satellite programming, and well-appointed bathrooms with showers and complimentary toiletries. Housekeeping services are provided daily to ensure a seamless experience for every guest. Immerse yourself in the vibrant culture of Jakarta with easy access to iconic landmarks such as Tanah Abang Market, Plaza Indonesia, and the National Monument. Indulge in a complimentary local cuisine breakfast served daily at our on-site restaurant, where you can enjoy a satisfying meal in a welcoming atmosphere. Take advantage of convenient amenities including complimentary wireless Internet access and concierge services to enhance your stay. Free self-parking is available onsite for added convenience. Whether you are visiting for business or leisure, KARSA UTAMA HOTEL offers a range of accommodations to suit your needs. From luxurious suites to spacious rooms with breathtaking views, each space is designed with your comfort in mind. Our state-of-the-art spa and wellness center provides a tranquil escape from the hustle and bustle of the city, while our exquisite dining options celebrate local flavors and international cuisine. Experience exceptional hospitality and personalized service that will leave a lasting impression on every guest. Book your stay at KARSA UTAMA HOTEL online and discover the perfect blend of elegance and comfort in Jakarta. Address: 12 Jl. Kb. Kacang IV, Daerah Khusus Ibukota Jakarta10240, Indonesia..

Highlights

• Prime location in the heart of Jakarta, just a 15-minute walk from Grand Indonesia and Thamrin City Shopping Mall • Close proximity to key attractions such as Tanah Abang Market, Plaza Indonesia, and National Monument • 50 air-conditioned guestrooms with complimentary Wi-Fi, satellite TV, and daily housekeeping services • Modern bathrooms with showers, toiletries, and toothbrushes and toothpaste provided • Nearby landmarks include Mahabharata Monument, Merdeka Palace, and Jalan Surabaya Flea Market • Easy access to Halim Perdanakusuma Intl. Airport (HLP) at 16.4 km and Soekarno-Hatta Intl. Airport (CGK) at 31.3 km • Amenities include free self-parking, complimentary Wi-Fi, and concierge services for guest convenience • On-site restaurant serving a complimentary local cuisine breakfast from 6:30 AM to 9:00 AM • Ideal for both leisure and business travelers seeking a comfortable stay in Jakarta • Immerse yourself in the vibrant culture and attractions of the city with ease • Experience the best of Jakarta with a stay at KARSA UTAMA HOTEL in a central location • Enjoy a range of amenities and services tailored to enhance your stay in the bustling city

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

Popular Amenities

24-hour front desk

Concierge desk

Shopping mall

Show all Amenities

General Amenities

24-hour front desk

Concierge desk

Shopping mall

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

Children may not be eligible for complimentary breakfast.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards and debit cards; cash is not accepted.

Professional property host/manager.

No cribs (infant beds) available.

No rollaway/extra beds available.

Essential workers only - NO.

No elevators.

Special check-in instructions

Children may not be eligible for complimentary breakfast.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

₹1,726

₹1,866

8% OFF

+ ₹341 taxes / night

Earn 20 Reward Points

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OPTION 1

Refundable

₹1,726

₹1,866

8% OFF

+ ₹341 taxes / night

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Earn 20 Reward Points

Amenities

Location

Kb Kacang, Jakarta, West Java, 10240

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Ratings & Reviews

4/5

314 Ratings

Klaas Van der wal

1/5

31 Dec, 2023

No working ac, no running water at most a slow drip, bed is ok but the shower is dirty. I would not give it one star. We didn’t stay for breakfast but left early, the restaurant did seem nice.

Madura Iddagoda

4/5

5 Mar, 2018

Good place. Small rooms but clean. Price is somewhat higher compared to facilities.

Amin Said

2/5

25 Apr, 2020

Very small room provided... no free space to move...

Klaas Van der wal

1/5

31 Dec, 2023

No working ac, no running water at most a slow drip, bed is ok but the shower is dirty. I would not give it one star. We didn’t stay for breakfast but left early, the restaurant did seem nice.

Madura Iddagoda

4/5

5 Mar, 2018

Good place. Small rooms but clean. Price is somewhat higher compared to facilities.

Amin Said

2/5

25 Apr, 2020

Very small room provided... no free space to move...

budi santoso

4/5

28 Apr, 2018

Comfortable, need to be renewal toilet. Acceptable price

Saharun Said

3/5

17 Aug, 2017

Expected services. Close to Tanah Abang shopping complex

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.