Kates Apartments

4.6/5(26 Reviews) rating

3 Star Hotel

175

1/175

About hotel

Looking for an unforgettable and affordable stay in Nairobi? Look no further than Kates Apartments, located at 48 School Ln, Westlands, Kenya. Our centrally located aparthotel offers a luxurious and inviting atmosphere, perfect for both business and leisure travelers. With 50 well-appointed and fully equipped guestrooms, you'll feel right at home in our spacious and elegant accommodations. Indulge in the convenience of having a fully equipped kitchen in your room, allowing you to easily whip up your own meals and save on dining expenses. Stay connected with complimentary high-speed wireless internet access and unwind while watching a variety of cable channels on our state-of-the-art flat-screen TVs. Our dedicated housekeeping staff ensures your comfort with daily services. Our prime location grants easy access to top local attractions such as the stunning Nairobi National Park and The Sarit Centre. Immerse yourself in the city's vibrant culture or relax in our exceptional facilities. Take a refreshing dip in our inviting outdoor pool or treat yourself to a few hours in our rejuvenating sauna. For those looking to stay fit during their travels, our well-equipped fitness center is at your disposal. And for those who love a good barbeque, our barbecue grills are available for your use. With attentive concierge services, your stay at Kates Apartments is made even more stress-free. For business travelers, take advantage of our on-site business center and convenient dry cleaning/laundry services. Our 24-hour front desk and affordable airport shuttle service make traveling a breeze. Craving a delicious meal? Look no further than our in-house restaurant or opt for room service for a more intimate dining experience. With unparalleled comfort and effortless convenience, Kates Apartments is the perfect choice for your stay in Nairobi. Don't wait any longer, book now and experience the best that Nairobi has to offer at our aparthotel near UNHCR Kenya. With unbeatable Kates Apartments room prices and the ability to book Kates Apartments online, your journey to the perfect stay begins now.

Highlights

• Spacious guestrooms with kitchens, perfect for both casual and business travelers • Complimentary Wi-Fi and cable programming for entertainment • Prime location with only 0.6 km from The Sarit Centre and 0.9 km from UNHCR Kenya • Easy access to top attractions such as Westgate Shopping Mall and Nairobi National Museum (within 5 km) • Outdoor pool, sauna, and fitness center for relaxation and recreation • Business amenities including a business center and concierge services • On-site restaurant and room service available • Close proximity to Jomo Kenyatta Intl. Airport (20.6 km) and Nairobi (WIL-Wilson) (8.6 km) • Airport shuttle service offered for a surcharge • Ideal for all budget, luxury, and boutique travelers looking for a comfortable stay near UNHCR Kenya.

Quick Facts

Check-In

11:00 AM

Check-Out

10:00 AM

Rooms

Popular Amenities

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Airport shuttle service

Banquet Facilities

Business center

Show all Amenities

General Amenities

Hotel safe deposit box (not room safe box)

Designated Smoking Areas

Terrace

Concierge desk

Sauna

Services

Gym

Airport shuttle service

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.

Host has not indicated whether there is a smoke detector on the property.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Individually-wrapped food options are available.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Individually-wrapped food options are available for dinner.

Staff wears personal protective equipment.

Individually-wrapped food options are available for breakfast.

Individually-wrapped food options are available for lunch.

No cribs (infant beds) available.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

No elevators.

Special check-in instructions

Pet Policy

Pets not allowed.

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Amenities

Location

School Ln, Nairobi

View on Maps

Ratings & Reviews

4.6/5

26 Ratings

Igor

5/5

25 Apr, 2023

The best place you can find in Nairobi. Place is quiet, safe and rooms are always clean Also they have great gym and sauna for you to stay in shape. The best part is staff they are very friendly and will always go out of their way for you to feel comfortable Great experience

Dewyne Kalijee

5/5

7 Dec, 2020

First time in Kenya and its one of the best experiences I've ever had. People here from the receptionist to the restaurant lady to the cleaner emma they were fantastic! I love this place, its spacious and very homely. The place is similar to self catering apartments and has everything you need for a long or short stay. I felt so much at home from the first day i arrived. Thank you Kates😊

Rosemary Mbugua

5/5

20 Mar, 2020

It is a serene environment, great customer service, food. Good place to unwind especially when one needs seclusion from the town bustle while still in town. The pool is heated which is a plus for those who like a morning or late evening dip or even children.

Igor

5/5

25 Apr, 2023

Dewyne Kalijee

5/5

7 Dec, 2020

Rosemary Mbugua

5/5

20 Mar, 2020

Florence Wanjiru

5/5

20 Mar, 2020

It is such an amazing place! The ambience, the food and service is just simply top notch! Will definitely be going back again. I would highly recommend Kate's Apartments to anyone who is looking for an amazing place to have fun, enjoy, relax and have a fantastic and good time.

abir ferdous

5/5

11 Jan, 2023

Amazing experience and the team are very friendly, I will definitely come back. I wish you all the best- Take love - Team BBW.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.