Kempinski Hotel Shenzhen China

4.2/5(227 Reviews) rating

5 Star Hotel locationPin

Shenzhen, Guangdong

Kempinski Hotel Shenzhen China exterior_detail

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About hotel

Experience the height of luxury and convenience at our 5-star Kempinski Hotel in the bustling city of Shenzhen's Nanshan district, located at Hai De San Dao Hou Hai Bin Rd, Guangdong 518054, China. Our prime location offers effortless access to major tourist attractions and business hubs, such as the iconic Coastal City, Shenzhen Bay Sports Center, and prestigious Shenzhen University. Book your stay at our hotel and enjoy affordable and opulent accommodations suitable for all types of travelers. Our spacious and stylishly designed rooms are equipped with modern amenities such as a Smart television, private lanais, and complimentary wired and wireless internet access. Relax in our en suite bathrooms with rainfall showerheads and indulgent bath products for a spa-like experience. Indulge in our state-of-the-art recreational facilities, including a fully-equipped health club, indoor pool, and sauna. Plus, take advantage of our complimentary Wi-Fi, concierge services, and hair salon for a hassle-free stay. Our business travelers will appreciate our fully-fledged business center, limo and town car services, and express check-in for a seamless and efficient stay. For transportation to and from the airport, our roundtrip shuttle service is available for a surcharge, while complimentary self-parking is also offered for your convenience. Savor a gastronomic delight at our in-house restaurant, Seasons, where our talented chefs create delectable lunch and dinner options. Unwind with a refreshing drink at our bar/lounge or choose to dine in the comfort of your room with our impeccable 24-hour room service. And don't miss out on our mouth-watering buffet breakfast, available for a nominal fee. Explore the vibrant city of Shenzhen with ease from our hotel's prime location, just a short distance from premier attractions like MixC Shopping Mall, Shenzhen Bay Park, and Shenzhenwan Science and Technology Ecological Garden. And with Shenzhen Intl. Airport and Hong Kong International Airport nearby, book the Kempinski Hotel Shenzhen China room prices today and experience unparalleled luxury in the heart of this bustling city. Book Kempinski Hotel Shenzhen China Online now and discover the best of Shenzhen!

Highlights

• 5-star luxury hotel with rating system • Located in Shenzhen's Nanshan district • 5-minute drive to Coastal City and Xin'an Nantou Ancient City • 11.5 km from Shenzhen Safari Park • 3.6 km from Window of the World • 384 air-conditioned rooms with Smart TVs and free Wi-Fi • Private lanais and rainfall showerheads in private bathrooms • Closest airport: Shenzhen Intl. (23.3 km) • Closest railway station: Shenzhen Bay Sports Center (1.7 km) • Nearby tourist attractions include MixC Shopping Mall, Happy Coast, and Shenzhen Bay Park • Health club, indoor pool, sauna, and hair salon onsite • Business amenities include a business center and limo/town car service • Restaurant and bar/lounge with 24-hour room service • Buffet breakfast available for a fee • Airport shuttle and free self parking available • Ideal for both casual and business travelers.

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

383

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Indoor pool

Sauna

Breakfast available

Coffee/tea

Airport shuttle service

Beauty Shop/Salon

Banquet Facilities

Business center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Smoke-free property

Bell staff/porter

Concierge desk

Banking services

Indoor pool

Sauna

Food & Beverages

Breakfast available

Coffee/tea

Services

Gym

Airport shuttle service

Beauty Shop/Salon

Business

Banquet Facilities

Business center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards.

Property does not require health documentation at check-in.

Professional property host/manager.

Gap period enforced between guest stays - 24 hours.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Cashless transactions are available.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Property does not offer onsite COVID-19 testing.

Masks are compulsory at the property.

No rollaway/extra beds available.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

Only registered guests are allowed in the guestrooms..

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation..

Cashless payment methods are available for all transactions.

Pet Policy

Pets not allowed.

Service animals are exempt from fees/restrictions.

Service animals are allowed.

₹10,227

₹12,246

17% OFF

+ ₹1,556 taxes / night

Earn 117 Reward Points

Select Rooms

OPTION 1

Refundable

₹10,227

₹12,246

17% OFF

+ ₹1,556 taxes / night

Update Price

Earn 117 Reward Points

Amenities

Location

_____, Shenzhen, Guangdong, 518054

View on Maps

Ratings & Reviews

4.2/5

227 Ratings

Sabrina Fechter

4/5

1 Nov, 2023

I only want to write a review to praise the concierge there. Such a lovely, friendly and caring person. He helped us a lot and made sure everything works out. We didn't need any special assistance but we always left with a happy smile and it really shows that good customer experience all depends on the attitude of the staff. I really hope management appreciate him :) Location, room and view were good too, just booked a standard room for one night so nothing to complain about.

Doug Schreiber

5/5

9 Nov, 2023

Clean, quiet, comfortable rooms. Lobby is nice, elegant. Swimming pool is large (long) and exercise room is decent. First room had a cigarette smell so they changed me to another.

Ghassan Alkhatib

4/5

29 Nov, 2023

Excellent older hotel. Very convenient and in the middle of the action areas in Shenzhen. The rates are reasonable.

Sabrina Fechter

4/5

1 Nov, 2023

Doug Schreiber

5/5

9 Nov, 2023

Clean, quiet, comfortable rooms. Lobby is nice, elegant. Swimming pool is large (long) and exercise room is decent. First room had a cigarette smell so they changed me to another.

Ghassan Alkhatib

4/5

29 Nov, 2023

Excellent older hotel. Very convenient and in the middle of the action areas in Shenzhen. The rates are reasonable.

harto putranto

5/5

24 Dec, 2023

This hotel has a very unique style. It's a combination between Chinese and Western style. So classic......

Jonathan Tan

4/5

12 Dec, 2023

Bard, the concierge staff has been very helpful during my stay. Kudos to him!

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.