Kempinski The One Suites Hotel Shanghai Downtown

4.3/5(158 Reviews) rating

5 Star Hotel

Kempinski The One Suites Hotel Shanghai Downtown exterior_detail

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About hotel

Are you ready to indulge in the pinnacle of luxury in Shanghai? Look no further than Kempinski The One Suites Hotel Shanghai Downtown. Our 5-star aparthotel offers affordable accommodation for all types of travelers, with unbeatable Kempinski The One Suites Hotel Shanghai Downtown room prices. Whether you're in town for business or pleasure, our prime location on Fengyang Road, No. 601, Shanghai200041, China makes it easy to reach all the must-visit landmarks and attractions. Step into a world of sophistication and grandeur as you enter one of our 244 exquisitely designed rooms, each featuring sleek kitchenettes, plush bedding, and top-of-the-line amenities. Stay connected with complimentary high-speed Wi-Fi and enjoy entertainment on our LED TVs. Our luxurious bathrooms feature indulgent deep soaking tubs and invigorating rainfall showerheads, ensuring an opulent experience. Conveniently situated near popular sights like The Bund and People's Square, our hotel is the perfect launching pad for your adventure in Shanghai. With Shanghai Pudong International Airport just a quick 46-minute drive away, accessing our hotel is a breeze. Alternatively, choose to fly into Hongqiao International Airport, only 14 minutes away. Keep active and energized with a visit to our modern fitness center, or let our attentive concierge services provide personalized recommendations for local activities. Indulge in a diverse array of international delicacies at our restaurant, Bistro & Lounge, or grab a quick bite at our charming coffee shop. For a more intimate setting, unwind with a drink at our elegant bar and lounge. Don't feel like leaving your room? Enjoy our 24-hour room service for a delicious meal in the comfort of your own space. Relax knowing you have complimentary wired and Wi-Fi internet access throughout the hotel, as well as self-parking available for a fee. Business travelers can take advantage of additional perks such as complimentary newspapers and dry cleaning and laundry services. Experience the best of Shanghai with Kempinski The One Suites Hotel Shanghai Downtown. Book online today and secure unbeatable Kempinski The One Suites Hotel Shanghai Downtown room prices for an unforgettable stay.

Highlights

• Conveniently located in the heart of Shanghai, steps away from the Shanghai Natural History Museum • Multiple transportation options with the Shanghai Pudong Intl. Airport just 46.3 km away and the railway station 1.9 km away • Luxurious and spacious 5-star suites with kitchenettes, perfect for extended stays • Complimentary Wi-Fi and wired internet access in all rooms, along with entertainment options like LCD televisions and MP3 docking stations • Fitness center and concierge services available for guests' convenience • Business-friendly amenities such as free wired internet access, complimentary newspapers, and dry cleaning services • A variety of dining options, including an international restaurant, coffee shop, and room service, perfect for both casual and business travelers • Conveniently located within walking distance to popular tourist attractions such as Jing'an Temple and Nanjing Road shopping district

Quick Facts

Check-In

2:00 PM

Check-Out

12:00 PM

Rooms

244

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Breakfast available

Banquet Facilities

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Multilingual Staff

Smoke-free property

Bell staff/porter

Terrace

Concierge desk

Food & Beverages

Breakfast available

Business

Banquet Facilities

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Pets not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards; cash is not accepted.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property.

Professional property host/manager.

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property confirms they are implementing guest safety measures.

Temperature checks are available to guests.

Social distancing measures are in place.

Staff temperature checks are conducted regularly.

Property confirms they are implementing enhanced cleaning measures.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Staff wears personal protective equipment.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Protective clothing is available to guests.

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding..

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Front desk staff will greet guests on arrival. This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Pet Policy

Pets not allowed.

₹16,784

₹18,136

7% OFF

+ ₹2,576 taxes / night

Earn 193 Reward Points

Select Rooms

OPTION 1

Refundable

₹16,784

₹18,136

7% OFF

+ ₹2,576 taxes / night

Update Price

Earn 193 Reward Points

Amenities

Location

Jing An Qu, Shanghai, 200041

View on Maps

Ratings & Reviews

4.3/5

158 Ratings

ashby sean

4/5

8 Dec, 2023

Staying at the JW Marriot. The rooms and service is excellent. However the range and quality of food to choose from for breakfast is below quality and diversity compared to the Shanghai-La Pudong. I’m literally heading there now for breakfast. The executive lounge was disappointing for evening snacks. The views are incredible. The service excellent. Just the food let the hotel down.

Naeem Adam

4/5

3 Sep, 2023

Incredibly located close to a major metro line and large park. Rooms were spacious and clean, breakfast staff were incredibly friendly. The gym and pool were closed for the entire duration of my two week stay, so can’t comment. Lobby staff were helpful, but would help if they smile more.

stephen stinton

4/5

18 Jan, 2023

Long term serviced apartments and short stay hotel. Good check in service / front desk / good manager/ breakfast for long term guests not included. Water not included. Gym is a third party operator so random opening times but has small pool. Some noise from other apartments. Windows don’t seal to well so some cold winter air. Good central location near metro and shops etc.

ashby sean

4/5

8 Dec, 2023

Naeem Adam

4/5

3 Sep, 2023

stephen stinton

4/5

18 Jan, 2023

Martin Andrew Lee

5/5

16 Jan, 2024

Rose Zhu 祝英was most attentive for the service, I had a wonderful time staying at the property

Leon Chan

5/5

26 Oct, 2023

Excellent location, great staff esp rose zhu 祝英. Would definitely stay again.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.