Kenya Comfort Suites

4.1/5(1.19K Reviews) rating

3 Star Hotel

142

1/142

About hotel

Experience the perfect blend of affordable comfort and convenience at our hotel, conveniently located in the bustling Nairobi Central district. Situated at Milimani/Ralph Bunche Road00100, Kenya, Kenya Comfort Suites offers easy access to Nairobi's top attractions, making it the ideal choice for travelers looking to make the most of their visit to the city. Unwind in one of our 88 well-appointed guest rooms, equipped with modern amenities such as high-definition LED televisions and complimentary Wi-Fi. For the ultimate relaxation, indulge in a pampering spa treatment or take a refreshing dip in our poolside bar. Explore the lively surroundings, with must-visit destinations like Jeevanjee Gardens and the prestigious University of Nairobi located just a stone's throw away. Immerse yourself in the vibrant local culture at City Market or pay your respects at the solemn American Embassy Memorial Garden. Whether you're here for business or leisure, our hotel has got you covered. Our fully equipped business center and 4 meeting rooms are perfect for hosting successful events and conferences. Plus, our on-site services include tour and ticket assistance, as well as dry cleaning and laundry services. Indulge in mouth-watering dishes and vibrant bar ambiance at our restaurant, Sikoni. And to kickstart your day, fuel up with a delectable full breakfast before heading out to explore the lively city. Our hotel's strategic location near Jomo Kenyatta International Airport (NBO) and Wilson Airport (WIL) guarantees a hassle-free stay for both business and leisure travelers. Book your stay at Kenya Comfort Suites room prices and experience affordable accommodations suitable for a variety of people. Don't forget to book Kenya Comfort Suites online for the best rates and promotions. Discover the vibrant city of Nairobi and make Kenya Comfort Suites your home away from home.

Highlights

• Located in Nairobi (Nairobi Central), 15-minute drive from Nairobi National Park and City Market • 88 guestrooms with LED TVs and complimentary WiFi • Close proximity to popular attractions such as Jeevanjee Gardens, University of Nairobi, and Teleposta Towers • Spa offering massages, body treatments, and facials • Complimentary WiFi, tour/ticket assistance, and barbecue grills • Business amenities including a business center and 4 meeting rooms • Onsite restaurant and poolside bar • Casual and business traveler friendly • Luxury, boutique, and budget options available • 17.6 km from Jomo Kenyatta Intl. Airport and 5.6 km from Nairobi (WIL-Wilson) Airport • Full breakfast available for a fee • Self parking (subject to charges) available onsite.

Quick Facts

Check-In

2:00 PM

Check-Out

11:00 AM

Rooms

Floors

Popular Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Designated Smoking Areas

Terrace

Breakfast available

Banquet Facilities

Business center

Conference Center

Show all Amenities

General Amenities

24-hour front desk

Hotel safe deposit box (not room safe box)

Lift/ Elevator

Newspaper

Designated Smoking Areas

Terrace

Food & Beverages

Breakfast available

Business

Banquet Facilities

Business center

Conference Center

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

Property Rules

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

See All

Check-in instructions

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed.

This property accepts credit cards, debit cards, and cash.

Cashless transactions are available.

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting.

Property follows sanitization practices of COVID-19 Guidelines (WHO).

Professional property host/manager.

Property follows sanitization practices of Ecolab (3rd party expert - Global).

Gap period enforced between guest stays - 48 hours.

Shield between guests and staff in main contact areas.

Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert).

Property follows sanitization practices of Safe Travels (WTTC - Global).

Property follows sanitization practices of Covid.

Clean (Safehotels - global expert).

Temperature checks are available to guests.

Guest accommodation is sealed after cleaning.

Social distancing measures are in place.

Property follows sanitization practices of SGS (3rd party expert - Global).

Staff temperature checks are conducted regularly.

Guests are provided with free hand sanitizer.

Property is cleaned with disinfectant.

Property follows sanitization practices of WELL Health-Safety Rating (IWBI).

Cashless transactions are available.

Staff wears personal protective equipment.

Food service has been amended for enhanced safety.

Bed sheets and towels are washed at a temperature of at least 60°C/140°F.

Masks are available to guests.

Electrostatic spray is used for disinfection.

Protective clothing is available to guests.

Essential workers only - NO.

Property does not offer onsite COVID-19 testing.

No rollaway/extra beds available.

Property follows sanitization practices of COVID-19 Guidelines (CDC).

Property follows sanitization practices of Intertek Cristal (3rd party expert - Global).

Property does not require health documentation at check-in.

Contactless check-out is available.

Property confirms they are implementing guest safety measures.

Individually-wrapped food options are available.

Property confirms they are implementing enhanced cleaning measures.

Individually-wrapped food options are available through room service.

Reservation might be required for some facilities onsite.

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global).

Commonly-touched surfaces are cleaned with disinfectant.

Special check-in instructions

No pets and no service animals are allowed at this property..

Cashless payment methods are available for all transactions.

Contactless check-out is available.

Front desk staff will greet guests on arrival.

Pet Policy

Pets not allowed.

Service animals not allowed.

₹2,965

₹4,217

30% OFF

+ ₹782 taxes / night

Earn 37 Reward Points

Flat ₹535.38 off included with coupon INTSTAY

Select Rooms

OPTION 1

Partial Refundable

₹2,965

₹4,217

30% OFF

+ ₹782 taxes / night

Update Price

Earn 37 Reward Points

Flat ₹535.38 off included with coupon INTSTAY

Amenities

Location

Milimani, Nairobi, 00100

View on Maps

Ratings & Reviews

4.1/5

1.19K Ratings

Bob Thomas

4/5

17 Jan, 2024

We started using Comfort and enjoy the pleasant ambience. Emily who runs the bar is a great lady who makes the experience one to remember. She is professional, humorous and super efficient. The only down side is the COVID era screens which the management seem to lazy to remove. Being reminded about that awful period when you walk into the bar is definitely not a positive thing. Otherwise Emily and the cool atmosphere makes this bar one of our favorites in Nairobi.

Maged

4/5

15 Oct, 2023

Its value for money. Food is good, Location is very ideal, between entertainment suburbs and the city. Friendly staff Old but Clean and large sized rooms

Hicham Haddouti

5/5

21 Jan, 2023

I spent a few weeks here a few years ago. I was part of a group and i did remember that we enjoyed it a lot being in the city center. The food was pretty good and diverse. we never get bored of it. The staff was helpful and they got us good adresses, recommendations and all what a new arrived tourist will need.

Bob Thomas

4/5

17 Jan, 2024

Maged

4/5

15 Oct, 2023

Its value for money. Food is good, Location is very ideal, between entertainment suburbs and the city. Friendly staff Old but Clean and large sized rooms

Hicham Haddouti

5/5

21 Jan, 2023

Gladys Mururi

1/5

1 Mar, 2023

The food and the ambience of the hotel is breathtaking. The waiters/ waitress are pathetic. They take ages to come take your order. One thing to look out for is the bill, the waiters tend to write the bill on piece of paper where they add they own prices instead of giving out the actual bill.

Boon Teck Kuah

4/5

24 Sep, 2023

Facilities are a bit old. But great service.

All Policies

Booking Policy

Hotel Cancellation Policy

Modification and Reschedule Policy

Booking Policy

It is mandatory for all guests to present valid government photo ID’s at the time of check-in.

The primary guests check-in into the hotel must meet the age requirements set by either the local government or the hotel’s policies.

Extra guests are subject to availability. And it might incur additional charges.

If guests are traveling with a child or children, it is necessary to specify the number of children accompanying them during the hotel booking process to avoid any last-minute complications.

Underage guests are only allowed to check-in with at least one parent or official guardian who fulfils the age requirements set by either the local government or the hotel’s policies.

Early check-in or late check-out request is subject to availability and the hotel may charge an additional fee for providing such services.

The price paid to Adani One includes room charges, taxes, the specified inclusions mentioned during the booking and convenience fee, if appliable. It does not cover additional services and expenses at the hotel.

Taxes, levies, charges, and any similar government fees, if applicable, will be imposed by the relevant authorities in the jurisdiction where the hotel is located. The guest is responsible for paying all such charges, as applicable.

Guests are required to adhere to any special instructions provided by the hotel. Failure to comply may result in the hotel's right to deny the booking or terminate the stay immediately.

For any special requests, please write in the designated section while booking on the Adani One platform. We will forward these requests to the hotel; however, please note that the hotel may or may not be able to accommodate them depending on availability at the time of check-in. Please be aware that fulfilling these requests may result in additional charges.

The hotel reserves the right of admission. The hotel may refuse to honour the booking if it determines that the property policies have been violated.

If the booking cannot be confirmed due to certain circumstances, Adani One will refund the entire amount to the original mode of payment.

If the hotel is unable to confirm or deny the booking, Adani One is not under any obligation to provide an alternate booking in lieu of the unconfirmed booking.

Adani One does not collect GSTIN details on behalf of the hotelier, you may request this information directly from the hotelier during the check-in process.

Hotel Cancellation Policy

User can cancel their booking through the Adani One website or app until the check-in date and time. The refund for such cancellations will be subject to the hotel's cancellation policy. Adani One has no say over the refund amount.

Users can only cancel the entire booking. Partial cancellations, such as canceling specific room(s), a portion of the total nights, or specific guests out of the entire group, are not permitted.

User should not cancel the booking directly with the hotel. If a user cancels the booking directly with the hotel, Adani One will not be responsible for any refund.

Cancellation requests made through the online platform or via phone calls are the only valid and accepted methods.

Any cancellation requests made directly to the hotel will not be the responsibility of Adani One.

If you fail to cancel your reservation within the designated cancellation period, as specified by the hotel you booked, you will be responsible for paying the applicable nightly rates, tax recovery charges, and service fees imposed by the hotel. If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

In case of no show at the hotel, you'll be charged the entire booking amount.

If you do not show up for the first night of your reservation but still plan to check in for the remaining nights, you must inform Adani One of any changes to your reservation no later than the scheduled arrival date for the first night. This is necessary to prevent the cancellation of your entire reservation.

You acknowledge and agree to be responsible for any applicable cancellation fees that may be incurred. Please note that certain reservations, as indicated in the rules and restrictions of the hotel reservation, may be non-cancellable after being made. It is your responsibility to adhere to the terms and conditions associated with your prepaid hotel reservations.

Special discounted rates provided by the hotel are non-refundable. In case of cancelling any such booking, user will not get any refund in return.

The details of refund amount can be reviewed under the ‘Orders & Booking’ section of Adani One.

Refund amount may take 10 working days to process to the respective account from which the payment was made during the booking.

Please be informed that your bank may debit its own separate charges from refunds made to your credit card or bank account.

If any assistance is needed regarding booking cancellation, users can contact Adani One's customer support team at support@adanione.com or call 1800-572-111111.

Modification and Reschedule Policy

Once the booking is initiated, the user can’t change the name of primary guest, number of guests, age of child/children, number of rooms, and check-in/check-out date and time.

After the booking is confirmed, user will need to cancel their existing booking to create a new one to make any changes such as updating the primary guest, modifying the number of guests, specifying the age of child/children, adjusting the number of rooms, or changing the check-in/check-out date and time etc.